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Tokyu Stay Shinjuku Eastside

3.0 star property
3-star hotel near Tokyo Imperial Palace

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Photo gallery for Tokyu Stay Shinjuku Eastside

Enjoy meals in this stylish dining area with a long table and comfortable chairs.
Relax by the fire pit on the outdoor terrace with city views.
Enter a stylish lobby with a long corridor, leather chairs, and a large potted plant.
Check-in with ease at our reception area, featuring a convenient cashless check-in system and comfortable seating.
Relax in a serene space with a potted tree, wicker chair, and lush greenery.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Tokyo Prefecture, 160-0022
  • Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Waseda University
    ‪3 min drive‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for STAY BEAUTY and CARE ROOM Non-Smoking

Cozy retreat with a bunk bed, seating area, and desk, perfect for relaxation and productivity.

STAY BEAUTY and CARE ROOM Non-Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Comfort Double Room with desk, Non Smoking

Relax in a serene space with a large bed, wooden desk, and city views.

Comfort Double Room with desk, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room Single Use, Non Smoking

Two single beds with matching headboards, a nightstand, and a small table with chair, set against a subtle floral backdrop.

Deluxe Twin Room Single Use, Non Smoking

  • 41 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room Single Use, Non Smoking

Two double beds with matching bedding, a nightstand, and a lamp, set against a city view.

Superior Twin Room Single Use, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Residential Twin Room Single Use, Non Smoking

Two double beds with neutral bedding and a light-colored rug, complemented by a subtle botanical design and a city view.

Residential Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room Single Use, Non Smoking

Cozy retreat with two beds, a seating area, and a large window offering a city view.

Comfort Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Residential Twin Room, Non Smoking

Two double beds with neutral bedding and a light-colored rug, complemented by a subtle botanical design and a city view.

Residential Twin Room, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

Cozy retreat with two beds, a seating area, and a large window offering a city view.

Comfort Twin Room, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Residential Double Room, Non Smoking

Relax in a serene space with a large bed, bedside table, and flat-screen TV, offering a city view.

Residential Double Room, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Universal Room Single Use, Non Smoking

Relax in this serene hotel room featuring two single beds, a TV cabinet, and a kitchenette with a refrigerator and coffee maker.

Universal Room Single Use, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Comfort Double Room Single Use with desk, Non Smoking

Relax in a serene space with a large bed, wooden desk, and city views.

Comfort Double Room Single Use with desk, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room Single Use, Non Smoking

Relax in a serene space with a large bed, bedside table, and flat-screen TV, offering a city view.

Residential Double Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room Single Use with table, Non Smoking

Relax in a serene space with a large bed, desk, and nightstand, surrounded by a subtle floral design.

Comfort Double Room Single Use with table, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Two single beds with matching headboards, a nightstand, and a small table with chair, set against a subtle floral backdrop.

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Two double beds with matching bedding, a nightstand, and a lamp, set against a city view.

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Garden Suite, Non Smoking

Enjoy panoramic city views from this rooftop terrace with lounge chairs and a fire pit.

Garden Suite, Non Smoking

  • 69 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Adjoining Room A, Non Smoking

Stylish hallway leading to rooms and offices.

Adjoining Room A, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 44 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Adjoining Room B, Non Smoking

Stylish hallway leading to rooms and offices.

Adjoining Room B, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Comfort Double Room with table, Non Smoking

Relax in a serene space with a large bed, desk, and nightstand, surrounded by a subtle floral design.

Comfort Double Room with table, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Universal Room, Non Smoking

Relax in this serene hotel room featuring two single beds, a TV cabinet, and a kitchenette with a refrigerator and coffee maker.

Universal Room, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Tokyo

Shinjuku stay.Your stay at this Shinjuku hotel places you within 2 miles (3 km) of Shinjuku Gyoen National Garden and Waseda University. Meiji Jingu Shrine and Tokyo Imperial Palace are also within 3 miles (5 km).

What's nearby

  • Shinjuku Gyoen National Garden - 14 min walk - 1.2 km
  • Tokyo Metropolitan Government Building - 19 min walk - 1.7 km
  • Waseda University - 3 min drive - 2.0 km
  • Meiji Jingu Shrine - 4 min drive - 2.8 km
  • Tokyo Dome - 6 min drive - 6.0 km

Getting around

  • Higashi-shinjuku Station - 2 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Haneda Airport (HND) - 52 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪THE SMOKIST COFFEE 東新宿店 - ‬2 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬2 min walk
  • ‪Tully's Coffee - ‬2 min walk
  • ‪松屋 - ‬2 min walk

About this property

Tokyu Stay Shinjuku Eastside

3-star hotel near Tokyo Imperial Palace
As a guest of Tokyu Stay Shinjuku Eastside, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. There are 7 meeting rooms available. WiFi is free in public spaces. Tokyu Stay Shinjuku Eastside also features a television in a common area and an elevator.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 208 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Tokyu Stay Shinjuku Eastside offers 208 accommodations with all-in-one washer/dryers and slippers. Rooms open to patios. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Tokyo hotel provides complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Housekeeping is offered on request and irons/ironing boards can be requested.

Languages

English, Japanese

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Property amenities

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,870 per person

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1870 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel, toothbrush, nightwear exchange are provided daily.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku East Side
Tokyu Stay Shinjuku Eastside Hotel
Tokyu Stay Shinjuku Eastside Tokyo
Tokyu Stay Shinjuku Eastside Hotel Tokyo

Tokyu Stay Shinjuku Eastside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 353 out of 521 reviews
Rating 8 - Good. 121 out of 521 reviews
Rating 6 - Okay. 26 out of 521 reviews
Rating 4 - Poor. 11 out of 521 reviews
Rating 2 - Terrible. 10 out of 521 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location friendly quiet!

Great location friendly service Room was typical smaller 501 was located that the other room next could see into our room so we had to keep our shade down
Stayed 3 nights in May 2025

10/10 Excellent

Mackenzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this hotel just outside the center of Shinjuku. Being slightly removed from the busiest areas meant it was quieter and less crowded with tourists, which we appreciated. It was still in a great location—within walking distance to many spots and just a short subway ride to all the main attractions. The room was clean and comfortable, and the breakfast each morning was a nice bonus. The only downside was that we weren’t able to get extra pillows when we asked, which was a bit inconvenient. Other than that, everything was great and we’d consider staying here again!
Stayed 4 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this property. The only thing was that the surrounding area was not our favorite. It is extremely convenient to get around, but there is a hospital around so you will hear a lot of ambulances nearby.
Stayed 6 nights in May 2025

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very informative and very helpful in assisting with taxi and other travel supports. Lovely laundry in the room available and easy access to the F and E metro lines and M line not far. Quiet room and comfortable bed.
Stayed 1 night in May 2025

8/10 Good

Natasha

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

4/10 Poor

Candace, Chino

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The staff was not very friendly. Stayed 3 nights and the only housecleaning available was for new towels and trash only. We needed more supplies in room - tissue and paper towels at least.
Stayed 3 nights in May 2025

2/10 Terrible

Joan

Stayed 5 nights in Apr 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Yip Tung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was smooth, and the room was clean and comfortable. The hotel is within walking distance of Shinjuku Station about a 15-minute walk. Overall, I would recommend this hotel if you're looking to stay near Shinjuku and prefer a newer property.
Stayed 1 night in Apr 2025

10/10 Excellent

Angelina

Stayed 2 nights in Apr 2025

10/10 Excellent

Kathleen

Stayed 3 nights in Apr 2025

10/10 Excellent

sam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect 4 day stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Do I get hotel receipts from the hotel or expedia?
Stayed 5 nights in Apr 2025

10/10 Excellent

Yuan

Stayed 4 nights in Apr 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel - really friendly staff and conveniently located for public transport, shops, etc. We weren't keen on Shinjuku as an area, as it felt a little less safe than other areas of Tokyo/Japan that we visited.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lizbeth

Stayed 2 nights in Apr 2025

6/10 Okay

Robbie

Disliked: Staff & service
Room cleaning not great, but over all a big standard hotel for a city break
Stayed 5 nights in Apr 2025

10/10 Excellent

Girish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and staff

Nice quiet location in Shinjuku. Walking distance to several train stations including Shinjuku Station. Helpful staff. Nice buffet breakfast with some Western options (mostly Japanese though). Coffee machine in the cafe is a welcome touch. Combo washer dryer in the room was very helpful. It takes small loads though. Front desk has an English instruction sheer which helped. Close to convenience stores.
Stayed 7 nights in Mar 2025

10/10 Excellent

Zar, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable. The staff were friendly and delivered excellent customer service. The location was so convenient! While it’s in Shinjuku, it’s just outside the most active part of Shinjuku but close enough to walk to shopping and restaurants. There are also 2 train stations close by so we could avoid the big Shinjuku station if we wanted a more chill commute. There is also a Lawson, Family Mart, and a 7-11 on the same street/across the street or on the corner as well as a smaller Don Quijote within a short walk. Made our trip so much more enjoyable.
Stayed 11 nights in Mar 2025

10/10 Excellent

Xenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

The staff was very friendly and helpful. They were patient and accommodating. When we used the luggage forwarding, they called the next hotel to confirm its going to the correct hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

Vahe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is perfect—location, breakfast, cleanliness, and staff. Highly recommended.
Stayed 5 nights in Mar 2025

10/10 Excellent

Muang

Stayed 7 nights in Mar 2025

10/10 Excellent

Ning

Stayed 2 nights in Mar 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and very good conditions on the property
Stayed 1 night in Mar 2025