Ueno stay.Within a 15-minute walk of this Ueno hotel, you'll find Ueno Park and Ueno Zoo. Sensoji Temple and Tokyo Skytree are also within 3 miles (5 km).
What's nearby
Ueno Park - 6 min walk - 0.5 km
Ueno Zoo - 9 min walk - 0.8 km
Tokyo National Museum - 9 min walk - 0.8 km
Ameyoko Shopping District - 11 min walk - 0.9 km
Sensoji Temple - 17 min walk - 1.5 km
Getting around
Iriya Station - 7 min walk
Uguisudani Station - 8 min walk
Haneda Airport (HND) - 42 min drive
Restaurants
ASHURA BAR - 2 min walk
東京油そば伝承館 陣矢 上野の陣 - 3 min walk
24会館 上野店 - 3 min walk
晴々飯店 - 2 min walk
元長 - 3 min walk
About this property
Four Points Flex By Sheraton Tokyo Ueno
3-star hotel near Ueno Park
As a guest of Four Points Flex By Sheraton Tokyo Ueno, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. Four Points Flex By Sheraton Tokyo Ueno also features a front-desk safe and an elevator.
This 3-star Tokyo hotel is smoke free.
201 guestrooms or units
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Elevator
No smoking on site
Four Points Flex By Sheraton Tokyo Ueno offers 201 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include showers, bidets, toilets with an electronic bidet, and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily Japanese breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,000 per person
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Wheelchair accessibility
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Food and drink
Refrigerator
More
Air conditioning
Desk
Heating
Iron/ironing board on request
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 5 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for Japanese breakfast: approximately JPY 1000 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
We should mention
One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Property is also known as
Hotel Ueno
Ueno Hotel
Ueno Hotel Tokyo, Japan
Ueno Hotel Tokyo
Ueno Hotel Hotel
Ueno Hotel Tokyo
Ueno Hotel Hotel Tokyo
Four Points Flex By Sheraton Tokyo Ueno Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 299 out of 1000 reviews
10 - Excellent
299
Rating 8 - Good. 432 out of 1000 reviews
8 - Good
432
Rating 6 - Okay. 183 out of 1000 reviews
6 - Okay
183
Rating 4 - Poor. 53 out of 1000 reviews
4 - Poor
53
Rating 2 - Terrible. 33 out of 1000 reviews
2 - Terrible
33
8.2/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
Reviews
10/10 Excellent
Russell
Dec 30, 2025
Liked: Cleanliness, staff & service, amenities
The room was small, but clean and efficient. The staff was friendly and professional. There were lots of amenities for you to take as needed. Location is convenient to Ueno station.