Holiday Inn Express & Suites Topeka North by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 750 square feet (70 square meters) and includes conference space. An arcade/game room, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Express & Suites Topeka North by IHG. Self parking is free.
When we arrived at 6pm, check in was slow. As we got up to our rooms we noticed the house keeping cart outside of the rooms- the rooms were not cleaned. Had to go back down to get different rooms. There was a dog in the lobby barking and growling at everyone- dog pee in the hallway. Dirty floors. The main issue with our stay was the cleanliness.
Overall, this was a good hotel experience. The room was clean and bed was comfortable. My negative feedback is that the advertised hot breakfast was missing plates, forks, gravy for the biscuits, and cinnamon rolls. It was like someone forgot to order nearly everything. Also, the breakfast area floor was really sticky. The coffee was edible, but barely.
I donât like that I have to request housekeeping. We stayed a total of 5 nights and our room was only cleaned once even though we requested multiple times for cleaning. Also all they did was make the bed and replenish towels. They didnât vacuum or do a thorough cleaning.
We stayed at this Holiday Inn Express because it was close to my family. It did not disappoint. The staff were so very friendly, polite, and helpful. For example, when we requested a shower chair (my husband is handicapped), we had a chair in less than five (5) minutes. There was plenty of options for breakfast, all as tasty as the next. The only draw back is that the front right side of the parking lot has some big potholes. So just be careful when you drive around the building. But that is a very minor thing compared to the rest of the hotel, staff, and amenities! We will stay there again when we come back to visit.