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Aparthotel

Canada Suites on Bay

4.0 star property
4-star aparthotel near The Hospital for Sick Children, connected to a shopping center

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Photo gallery for Canada Suites on Bay

Superior Suite, 1 Bedroom, Kitchen, City View | Balcony
Executive Suite, 1 Queen Bed with Sofa bed, Kitchen, City View
Garden
Combined shower/tub, deep soaking tub, designer toiletries, hair dryer
Full-size fridge, microwave, oven, stovetop

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Dryer
  • Washer
  • Pet-friendly
  • Parking available
  • Fireplace
  • Gym

Explore the area

Map
382 Yonge Street, Toronto, ON, M5B 1S9
  • Scotiabank Arena
    ‪3 min drive‬
  • Rogers Centre
    ‪4 min drive‬
  • CN Tower
    ‪4 min drive‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪6 min drive‬

Room options

View all photos for Superior Suite, 1 Bedroom, Kitchen, City View

1 bedroom, premium bedding, pillowtop beds, individually decorated

Superior Suite, 1 Bedroom, Kitchen, City View

  • 62 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Queen Bed with Sofa bed, Kitchen, City View

Full-size fridge, microwave, oven, stovetop

Executive Suite, 1 Queen Bed with Sofa bed, Kitchen, City View

  • 49 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 2 Bedrooms, Kitchen, City View (2 Sofa Beds)

Presidential Suite, 2 Bedrooms, Kitchen, City View (2 Sofa Beds) | Living area

Presidential Suite, 2 Bedrooms, Kitchen, City View (2 Sofa Beds)

  • 71 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Toronto

City center stay.Within a 10-minute walk of this Downtown Toronto aparthotel, you'll find The Hospital for Sick Children and Ryerson University. Royal Ontario Museum and Toronto Public Library are also within 2 miles (3 km).
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What's nearby

  • Royal Ontario Museum - 16 min walk - 1.4 km
  • Hockey Hall of Fame - 19 min walk - 1.7 km
  • Scotiabank Arena - 3 min drive - 2.2 km
  • Rogers Centre - 4 min drive - 2.9 km
  • CN Tower - 4 min drive - 2.2 km

Getting around

  • College St at Bay St Stop - 3 min walk
  • Union Station - 8 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 18 min drive

Restaurants

  • ‪Aura Sushi - ‬5 min walk
  • ‪Hailed Coffee - ‬4 min walk
  • ‪Neo Coffee Bar - ‬2 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Jimmy's Coffee - ‬3 min walk

About this property

Canada Suites on Bay

4-star aparthotel near The Hospital for Sick Children, connected to a shopping center
As a guest of Canada Suites on Bay, you'll find a health club, multilingual staff, and gift shops/newsstands. Canada Suites on Bay also features a garden, laundry facilities, and a convenience store. The front desk is open around the clock. Parking is available for a fee. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 4-star Toronto aparthotel.

  • 1 building
  • 10 guestrooms or units
  • 43 levels
  • Built in 2015
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
Canada Suites on Bay offers 10 accommodations with fireplaces and iPod docking stations. Rooms open to balconies. These individually decorated and furnished accommodations include dining tables and kitchen islands. Pillowtop beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include washers/dryers and complimentary bottled water.

Languages

English, French, Portuguese, Russian, Ukrainian

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Car not required
  • Covered self parking on site (CAD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Crib: CAD 50 per stay

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Living room
  • Separate dining area
  • Window screens

Entertainment

  • HDTV
  • iPod dock

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 30 lbs per pet)
  • Fee: CAD 50 per pet per night (maximum CAD 500 per stay)
  • Service animals exempt from fees
  • Deposit: CAD 2,500 per stay
  • One-time cleaning fee: CAD 100

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • ATM
  • Free bottled water
  • Free local calls
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Multilingual staff
  • No housekeeping service
  • Phone

Location highlights

  • Connected to a shopping center
  • In a business district
  • In a shopping district
  • In the city center
  • Near a hospital
  • Near a metro station

Things to do

  • Gym
  • Health club
  • Shopping mall
  • Health club (partner property) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 1 building
  • 10 units
  • 43 floors
  • Built in 2015
  • Garden
  • Individual decor
  • Individual furnishings
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items
Turn off the lights

Access methods

Private entrance

Pets

  • Pets: CAD 50 per pet, per night (maximum CAD 500 per stay), plus a one-time cleaning fee of CAD 100 and a deposit of CAD 2500 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CAD 50 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 500 per stay
  • A damage deposit of CAD 500 will be collected before check-in.
  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 50 per night (in/out privileges)
  • Pet deposit: CAD 2500 per stay
  • Pet fee: CAD 50 per pet, per night (maximum CAD 500 per stay) plus CAD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Crib (infant bed) fee: CAD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. The property is professionally cleaned.

The property reserves the right to refuse name changes on reservations.

We should mention

  • One child 8 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 October to 31 May.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Canada Bay Suites
Canada Suites Bay
Suites Apartment Canada Bay
Canada Suites Bay Apartment Toronto
Canada Suites Bay Apartment
Canada Suites Bay Toronto
Canada Suites on Bay Toronto
Canada Suites on Bay Aparthotel
Canada Suites on Bay Aparthotel Toronto

Canada Suites on Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 161 out of 301 reviews
Rating 8 - Good. 81 out of 301 reviews
Rating 6 - Okay. 32 out of 301 reviews
Rating 4 - Poor. 13 out of 301 reviews
Rating 2 - Terrible. 14 out of 301 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, room comfort
Great place to stay in the perfect spot in town
Stayed 4 nights in Mar 2025

10/10 Excellent

Giacomo

Liked: Cleanliness, room comfort

A gem in Toronto

Really great. Most welcoming attitude and satisfaction based. Any minor technical issues were resolved to the satisfaction of the client. Great space, great location and ultra clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sara

Liked: Cleanliness, room comfort

Great stay

I have stayed at this property twice and have been happy both times. All information from Canada suites was clear and they were very responsive to any inquiries I had before, during and after my stay. Highly recommend!
Stayed 3 nights in Feb 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Len

Liked: Cleanliness, property conditions & facilities
highly recommend this for staying in toronto easy to check in the rooms are excellent and is close to downtown , easy to get to airport
Stayed 5 nights in Jan 2025

10/10 Excellent

Jarrod

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Nov 2024

4/10 Poor

Susan M.

Business traveller
Liked: Cleanliness
Disliked: Room comfort

Frustrating stay

Gym was much further then expected, took forever to get a key and never got to gym. Should ask before arrival if needed and leave with room key. Had to ask 3 times. Instructions for tv would be great. Hand cream is a typical amenity, especially in cold weather. Felt frustrated most of the time. Left early just to get home. I will not be staying there again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Center of the city, shopping, gym, restaurant, mall nearby. Nice view of the city.
Stayed 3 nights in Nov 2024

8/10 Good

Leann-Reiko

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Very Clean, Great View, everything I needed to feel at home.
Stayed 5 nights in Oct 2024

10/10 Excellent

Quentin

Business traveller
Liked: Cleanliness, room comfort

Excellent All Round for Business Travellers

I absolutely recommend Canada Suites if you are traveling with multiple work colleagues. Not only we were given three keys to the unit, everything was clean and comfortable. I had an excellent stay with my colleagues as a media professional and am bookmarking Canada Suites for future business travels.
Stayed 4 nights in Oct 2024

6/10 Okay

Paolo

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Karen

Business traveller
Stayed 12 nights in Sep 2024

10/10 Excellent

Lucky

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place would recommend it to family and friends
Stayed 3 nights in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, room comfort

Great accommodations!

Canada suites was perfect for my sister and I to enjoy Toronto! The room was clean and comfortable, we had two queen beds, both in their own rooms which gave us our own space. The kitchen was handy and we cooked a few meals which helped us save some money on meals. I was worried when they asked me for a $500 deposit via e-transfer so I opted to pay by credit card and pay the service fee, but in the end there was nothing to worry about. Michael was responsive to my questions and was great to work with. I would 100% stay here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Enzo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect ! Thank you so much !
Stayed 4 nights in Sep 2024

2/10 Terrible

Alex

Disliked: Cleanliness
Stayed 11 nights in Aug 2024

10/10 Excellent

Maya

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is lovely and also in a great location.. right in the heart of downtown. The booking process is long and can be tiring sometimes.. perseverance is required. Read the description properly before booking. If you are used to booking online without any further work then this place is not for you. If you are ok and go through the booking process your perseverance will pay off as it’s a great apartment.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sierra

Stayed 5 nights in Jul 2024

10/10 Excellent

TANIA

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place. The view of entire city was amazing Would certainly stay here in the future
Stayed 5 nights in Jul 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, room comfort
Amazing place. Great location
Stayed 3 nights in Jul 2024

10/10 Excellent

Carle

Stayed 3 nights in Jul 2024

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our suite was very clean. We were happy with the location and the building. Communication was easy. There are strict rules with timing of arrival etc. Try to arrive on your scheduled time - once you’re in - it’s FABULOUS. NO COMPLAINTS. We will return to this location.
Stayed 4 nights in Jul 2024