Note fondée sur 71 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
3,9 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 mai 2019 sur Expedia
l'approximité pour les déplacements, bonne grandeur d'appartement, confortbl
Par contre, Lora de notre arrivée la réception n'était pas trop réceptive, come ce nest pas un hotel on se sait pas comment ça marche, le propriétaire et très aimable
laisse pas assez de papier de toilette ni de Klennex la télévision n est pas faicile à comprendre pour le fonctionnement
Commentaires de Gestion de l’hôtel
31 mai 2019 par Vika, Gestion de l’hôtel
Thank you for your review. Sorry for inconveniences. Hope to see you again.
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Property is in poor repair. First time we went to close the blinds two slats fell down. Opened the cupboards & found more fallen slats in storage. Some cupboards are broken. Dining table chair is broken. Cleaning staff "found" a cigar and said they smelled smoke in the room - I've never smoked a day in my life & my 10 year old doesn't either. But there's the damage deposit gone. No questions about the blinds, chair or cupboards though. Rental agency moved the location for key pick up without telling me.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Kevin, Gestion de l’hôtel
Dear Derek, thank you for providing a detailed feedback on your stay. We apologize for the inconveniences you faced. Your critique regarding the unit condition was reported to the management team and thorough investigation was conducted. Adjustments have been made to improve unit condition. Regarding the security deposit, our cleaning team provides us with a report on unit condition before they start preparing the unit. The signs of smoking were found in the apartment and ,according to our house policies, this counts as a damage to the property. Regards, Kevin. Globalstay team.
par un voyageur
Publié le 7 févr. 2024 sur Expedia
Location was perfect. Opposite the CN Towers.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Kevin, Gestion de l’hôtel
Dear Olasubomi, thank you for leaving a review. We are happy to know you enjoyed staying at our apartments! It was a pleasure hosting you and we hope to accommodate you again!Kind regards, Kevin. Globalstay team.
par un voyageur
Publié le 5 févr. 2024 sur Hotels
Great location and everything you need is there!
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Kevin, Gestion de l’hôtel
Dear Guest, thank you for writing a review. We are happy to know you had a great time staying with us and enjoyed our location! We hope to accommodate you again!
par un voyageur
Publié le 3 févr. 2024 sur Expedia
Ужасный опыт, никому не советую связываться с этой квартирой. Во-первых, квартира грязная, во-вторых в квартире клопы, меня искусали всю. При выселении мы оставили всё в идеальном виде и вынесли мусор, но через неделю нам прислали фото сгоревших кастрюль и сказали это мы их спалили и что депозит останется у них! Это позор! Такого ужасного опыта у нас не было ни в одном городе мира! Так что если не хотите попасть на мошенников, лучше остановитесь в другом месте!
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Kevin, Gestion de l’hôtel
Dear Yana, thank you for writing feedback on your stay. We are sincerely sorry for the inconveniences you faced. The unit has been thoroughly cleaned and pest control. Regarding the kitchen utensils, we have investigated and compared reports on unit condition after previous guest with the one provided after your stay and there was no such type of damage mentioned. As such it was concluded that it happened during your stay. Regards, Kevin. Globalstay team.
par un voyageur
Publié le 27 janv. 2024 sur Expedia
This is the second time I stayed at this property. The location is ideal- close to a lot of attractions, parking nearby, lots of dining options and so on. Checking in is very easy and there is good communication with Globalstay. My only complaint is where we had to pick up our keys. I preferred being able to pick them up at the front desk as opposed to having to walk to a convenience store to pick them up.
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Kevin, Gestion de l’hôtel
Dear Elaine, thank you for leaving a review. We are delighted to know you had a wonderful experience and enjoyed our location! We apologize for inconvenience, unfortunately, according to our contract with building management the front desk will not hand away keys to our guests. Thank you for staying with us and we hope to accommodate you again!
par un voyageur
Publié le 7 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Kevin, Gestion de l’hôtel
Dear Bridget, thank you for leaving a review. We are happy to know you had a delightful time staying with us! We hope to accommodate you again!
par un voyageur
Publié le 2 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Kevin, Gestion de l’hôtel
Dear Therese, thank you for rating our services. We are appy to know you enjoyed staying with us! We hope to accommodate you again!Kind regards, Keivn. Globalstay team.
par un voyageur
Publié le 30 nov. 2023 sur Expedia
Nice property across from convention center with excellent fitness facilities. Did not like picking up key in lockbox in dingy convenience store which was late.
Commentaires de Gestion de l’hôtel
19 déc. 2023 par Kevin, Gestion de l’hôtel
Dear Chantsl, thank you for the review. We are happy to know you enjoyed our location! Since we are not a hotel, but private apartments we have an agreement with building management, as such, concierge cannot hand over keys for us. That is why we use lockbox to provide our guests with keys.Kind regards, Kevin. Globalstay team.
par un voyageur
Publié le 27 nov. 2023 sur Expedia
Great value for the price!
Commentaires de Gestion de l’hôtel
19 déc. 2023 par Kevin, Gestion de l’hôtel
Dear Christina, thank you for rating us! It was a pleasure hosting you and we will be happy to accommodate you again!Kind regards, Kevin. Globalstay team.
