Note fondée sur 50 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,8 Service et personnel
4,4 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2023 par Kevin, Gestion de l’hôtel
Dear Anael, thank you for the review. We are happy to know you had a great time staying with us! We will be happy to accommodate you again!
par un voyageur
Publié le 10 sept. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2020 par Vika, Gestion de l’hôtel
Thank you for your review. We're glad you enjoyed our service. Hope to see you again!
par un voyageur
Nice place, difficult check-in, lacking support
Publié le 14 févr. 2024 sur HotelsNot too bad, except it was very hard to find the lockbox , as there are about 80 of them in one place. Wifi instrucfions were wrong. Dishwasher at thisnplace had items that peovably belonged to a previous tenant ( from the looks of it).
The place was nice, but some of the towels had stains. Same situation as with the previous apartment : linen in thw dryer , that was hoepfully washed with thw detegent. My instriction was to wash fhe towels but the detergent contsiner was empty. I bought my own but not sure if the previous tenant symply washed it without soap.
Due to family emergenxy i had no time to shop around so this had tondo, but overall i wouls never stay with anything managed by the globalstay company and eouls never recommend them to anyone.
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Kevin, Gestion de l’hôtel
Dear Guest, thank you for the provided feedback. We are happy to know you enjoyed our condo. All the linen in dryers and dishes in dishwasher are clean and were left there by cleaning team. Thank you for staying with us.Kind regards, Kevin. Globalstay team.
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Very difficult to check in despite being provided with instructions. The lockbox was difficult to find due to a very complex building layout. Additionally, you are only provided one key fob which operates the elevators therefore if you have 2 or more guests someone has to constantly go out to let others out.
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Kevin, Gestion de l’hôtel
Dear Farzad, thank you for leaving feedback. We apologize for the inconveniences. Unfortunately we cannot provide more then one key as per our agreement with building management. Thank you for staying with us.Kind regards, Kevin. Globalstay team.
par un voyageur
Nice pied a terre when in Toronto
Publié le 5 janv. 2024 sur HotelsOverall great place to stay once you figure out the scavenger hunt to retrieve keys
Will definitely be back when in Toronto
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Kevin, Gestion de l’hôtel
Dear Marc, thank you for leaving a review. We are happy to know you had a great time staying with us! We will await your return!Kind regards, Kevin. Globalstay team.
par un voyageur
Publié le 2 janv. 2024 sur Expedia
1. Difficult check-in process.
2. Nowhere to dump garbage.
3. Difficult to find fob.
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Kevin, Gestion de l’hôtel
Dear Ronaldo, thank you for the provided feedback. We apologize for the inconveniences. The building has garbage chute, however it went out of order for a while before your stay. Our instructions provide all the needed information to retrieve fob and keys in order to access the unit. Thank you for staying with us.Kind regards, Kevin. Globalstay team.
par un voyageur
Publié le 28 déc. 2023 sur Expedia
Nice modern apartment, 2 bathrooms. Cozy for a couple. However not enough lighting in living room. Dark. Needs more lamps. Pet friendly, our cat liked it. Also the fire alarm went off 4x in one week, then stopped for rest of stay. I recommend and would go with Global Stay again.
Commentaires de Gestion de l’hôtel
2 janv. 2024 par Kevin, Gestion de l’hôtel
Dear Helene, thank you for leaving a review. We are happy to know you had a great time staying with us and enjoyed our amenities! We apologize for the inconveniences with the fire alarm. It was a pleasure hosting you. We will happily accommodate you again!
par un voyageur
Publié le 24 déc. 2023 sur Expedia
What a dishonest, horrible host. This is a condo managed by a company called global-stay. Rented this for the soul purpose of staying over after our company Christmas party. Visited the condo on the way, had a glass of champagne while checking out the unit, left and never came back as ended up going home. A week later a get an email claiming $475 in damages being a dirty bed sheet, a ripped seat and a missing coffee mug while I never sat on any of the above nor had any coffee.Initiated the charge back to my credit card and will fight this with my last breath. STAY AWAY, THEY GET YOU ON A CHEAP PRICE UP FRONT AND RHEN MAKE UP DAMAGES ON THE BACK END
Commentaires de Gestion de l’hôtel
27 déc. 2023 par Kevin, Gestion de l’hôtel
Dear Garry, thank you for providing feedback. We apologize for the inconveniences and understand how frustrating it is that the deposit wasn't returned in full. However, this decision was not made without a reason. Before preparing unit for the next guest, our cleaning team provides us with a report on unit condition. We have thoroughly checked previous report with the one we got after your stay and did not find any damage or mention from cleaning crew regarding the similar cases of damage we found in the unit. As such, it was decided that the damage was left during your stay. Regards, Kevin. Globalstay team.
par un voyageur
Publié le 21 déc. 2023 sur Expedia
This place was not bad but scammed me for deposit. There was already a cigarette burn on the nightstand that I ignored when I checked in, however, the property blamed me and did not refund any of the deposite. It is really difficult to communicate with them as well.
Commentaires de Gestion de l’hôtel
27 déc. 2023 par Kevin, Gestion de l’hôtel
Dear Jiangyi, thank you for the feedback. We apologize for the inconveniences you faced. Please understand that this decision was not made easily. Before making a claim that the guest is responsible for the damage, we make an investigation into the case. Our cleaning crew provides us with a report of the unit condition before preparing it for the next guest. We compared the previous report and the one we got after your stay. Unfortunately, there was no mention of such damage in previous report and, as such, it was decided that the damage was left during your stay.Regards, Kevin. Globalstay team.
par un voyageur
Publié le 27 nov. 2023 sur Expedia
The place is clean and secured
Commentaires de Gestion de l’hôtel
19 déc. 2023 par Kevin, Gestion de l’hôtel
Dear Kasey, thank you for the review. We are happy to know you had a great time staying with us! We hope to accommodate you again!Kind regards, Kevin. Globalstay team.
