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Novotel Toulouse Centre Compans Caffarelli

4.0 star property
Family-friendly 4-star hotel with outdoor pool

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Photo gallery for Novotel Toulouse Centre Compans Caffarelli

Japanese garden
Miscellaneous
Executive Room, 1 Double Bed with Sofa bed, Balcony
Superior room, 1 double bed or 2 single beds
Premium bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
5 Place Alfonse Jourdain, Toulouse, Haute-Garonne, 31000
  • Place, Japanese Garden Toulouse
    ‪3 min walk‬
  • Place, Pierre Baudis Congress Center
    ‪5 min walk‬
  • Place, Place du Capitole
    ‪15 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪10 min drive‬

Room options

View all photos for Superior room, 1 double bed and 1 single sofa bed

Premium bedding, minibar, in-room safe, desk

Superior room, 1 double bed and 1 single sofa bed

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior room, 1 double bed or 2 single beds

Superior room, 1 double bed or 2 single beds

Superior room, 1 double bed or 2 single beds

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior room, 1 double bed and 2 single beds

Superior room, 1 double bed and 2 single beds

Superior room, 1 double bed and 2 single beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior room, 1 double bed and 1 sofa bed for 2 people

Premium bedding, minibar, in-room safe, desk

Superior room, 1 double bed and 1 sofa bed for 2 people

  • City view
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed, Balcony

Executive Room, 1 Double Bed with Sofa bed, Balcony

Executive Room, 1 Double Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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  • Pet friendly
  • Free WiFi
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CA $142 total
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About the area

Toulouse

Toulouse City-Centre stay.A stay at this Toulouse City-Centre hotel places you steps from Toulouse Business School and within a 5-minute walk of Japanese Garden Toulouse. Lutin Park Carousel and Pierre Baudis Congress Center are also within half a mile (1 km).

What's nearby

  • Japanese Garden Toulouse - 3 min walk - 0.3 km
  • Pierre Baudis Congress Center - 5 min walk - 0.4 km
  • Basilica of Saint-Sernin - 14 min walk - 1.2 km
  • Place du Capitole - 15 min walk - 1.3 km
  • Capitole de Toulouse - 17 min walk - 1.5 km

Getting around

  • St. Cyprien-Arenes Station - 6 min drive
  • Compans-Caffarelli Station - 6 min walk
  • Blagnac Airport (TLS) - 11 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪The Social Hub - ‬3 min walk
  • ‪The Botanist - ‬5 min walk
  • ‪YokoSushi Compans - ‬5 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Novotel Toulouse Centre Compans Caffarelli

Family-friendly 4-star hotel with outdoor pool
Novotel Toulouse Centre Compans Caffarelli offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2690 square feet (250 square meters) and includes conference space. A library, a terrace, and an arcade/game room are also featured at the family-friendly Novotel Toulouse Centre Compans Caffarelli. For a fee, parking is available.

This 4-star Toulouse hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 2690 sq ft of conference space
  • 250 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Toulouse Centre Compans Caffarelli offers 135 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Toulouse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Free WiFi
  • Air conditioning
  • Breakfast available
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The price is CA $89
CA $110 total
includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 19 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 19.80 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.80 per person
  • Self parking fee: EUR 19 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Compans
Novotel Compans Hotel
Novotel Compans Hotel Toulouse Centre Caffarelli
Novotel Toulouse Centre Compans Caffarelli
Novotel Toulouse Centre Compans Caffarelli Hotel
Novotel Toulouse Centre Hotel Toulouse
Toulouse Novotel
Toulouse Novotel
Accor Toulouse Centre
Novotel Toulouse Centre Hotel Toulouse
Novotel Toulouse Centre Compans Caffarelli Hotel
Novotel Toulouse Centre Compans Caffarelli Toulouse
Novotel Toulouse Centre Compans Caffarelli Hotel Toulouse

Novotel Toulouse Centre Compans Caffarelli Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 254 out of 621 reviews
Rating 8 - Good. 260 out of 621 reviews
Rating 6 - Okay. 73 out of 621 reviews
Rating 4 - Poor. 25 out of 621 reviews
Rating 2 - Terrible. 9 out of 621 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lauren

Stayed 3 nights in Nov 2025

10/10 Excellent

Evoke

Stayed 2 nights in Nov 2025

10/10 Excellent

Mikhail, Los Gatos

Stayed 1 night in Oct 2025

10/10 Excellent

TARA

Stayed 3 nights in Oct 2025

10/10 Excellent

H

Stayed 3 nights in Sep 2025

6/10 Okay

Glenn

Travelled with partner
Liked: Cleanliness, staff & service
Limited towels. They suggest maid service every two days. Paper cups for coffee?? Very limited lighting to try and read a book in bed. Nice location by a park area though.
Stayed 4 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff. Really well located beside a nice park and within walking distance of shopping and dingin areas
Stayed 1 night in Jul 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

David, Elkhart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking was adjoining and handy. Good restaurant as well. Friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool, nice rooms, clean and right on the park
Stayed 2 nights in May 2025

10/10 Excellent

Serge

Liked: Cleanliness, property conditions & facilities
Cela fait quelques temps que je descends dans votre établissement je confirme avec les réponses du questionnaire.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Nicolas

Stayed 2 nights in Oct 2024

10/10 Excellent

ilham

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Séjour agréable à Toulouse

Super Hôtel, très bien situé ! Le petit déjeuner est correct mais un peu cher par rapport à ce qu'il y a sur le buffet, service correct aussi. J'y reviendrai sans hésitation.
Stayed 4 nights in Oct 2024

8/10 Good

Emer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, just not in the centre despite the name
Stayed 2 nights in Oct 2024

10/10 Excellent

Tony

Stayed 1 night in Sep 2024

6/10 Okay

Charlene

Not the 4 star hotel I expected. Rooms are in need of upgrade and redecoration, somewhat bleak. Area around the hotel isn’t great, concrete jungle. Hotel served a purpose but wouldn’t I wouldn’t recommend.
Stayed 3 nights in Sep 2024

4/10 Poor

Burkan

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Not the best experience

Our room did not have a desk or chair; just a bed and a single couch. I guess they did not have them because the room was too small. I know that other rooms had desks and chairs. All the rooms were booked so we were out of luck to change rooms. When I asked for a small portable desk and chair so that we can do some work in the room (we had to do confidential online meetings) , we were told that this was not possible. While I was kindly discussing our options with one receptionist, another one came and acted all weird. She was rather rude. So I gave up discussing our options as it was no use. We ended up staying there, but it was not a good experience. On top of this, the restaurant was not at all accommodating for dietary restrictions. This is not surprising in France, as they don’t understand the concept of dietary restrictions in most places outside Paris, but I was expecting at least some effort. Nothing was offered. Breakfast was also rather poor. In the land of cheese, they had only one type that was not particularly good. We ended up skipping the breakfast even though we paid for it as part of the room cost. Perhaps others had better experience with this hotel, but we thought we made a mistake. We chose it because it was close to the convention center, but we should have stayed near the center of the city where all the action takes place. This location is rather far to the good restaurants, etc. Overall, we did not have a great experience.
Stayed 6 nights in Aug 2024

6/10 Okay

Ross

Stayed 1 night in Sep 2024

6/10 Okay

Linda

Travelled with family
Liked: Staff & service
Staff were ALL very nice and accommodating. The hotel does need a concierge to assist visitors with questions about the area and with helping set up activities. Our room was overly warm even with the AC turn down to the coldest it would go. We had to ask for a fan. The bathroom sink stopper would not stay in the open position and the water did not drain well. Just washing your hands could cause an overflow.
Stayed 4 nights in Jul 2024

8/10 Good

António, Maia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
attentive staff
Stayed 1 night in Aug 2024

10/10 Excellent

CLARE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Friendly, helpful staff. Great breakfast with lots of choice. Pool was lovely. Nice complimentary extras in room.
Stayed 2 nights in Jul 2024