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WE Hotel Toya

3.0 star property
3-star hotel near Lake Toya

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Photo gallery for WE Hotel Toya

Public bath
Twin Room, Lake View | Lake view
Restaurant
Twin Room, Lake View
Public bath

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
293-1 Toyamachi, Toyako, Hokkaido, 049-5802
  • Place, Lake Toya
    ‪12 min walk‬
  • Place, Shikotsu-Toya National Park
    ‪14 min walk‬
  • Place, Toyako Hot Spring
    ‪15 min drive‬

Room options

View all photos for King Room With Lake View

Premium bedding, down comforters, pillowtop beds, in-room safe

King Room With Lake View

  • Sleeps 2

View all photos for Twin Room With Lake View

Premium bedding, down comforters, pillowtop beds, in-room safe

Twin Room With Lake View

  • Sleeps 2

View all photos for Twin Room, Lake View

Twin Room, Lake View

Twin Room, Lake View

  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 King Bed, Lake View

Double Room, 1 King Bed, Lake View

Double Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(10 reviews)
  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, 3 Twin Beds, Lake View

Triple Room, 3 Single Beds, Lake View

Triple Room, 3 Twin Beds, Lake View

9.6 out of 10
Exceptional
(5 reviews)
  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Villa

Deluxe Villa

Deluxe Villa

  • Lake view
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Futon

View all photos for Standard Villa

Standard Villa

Standard Villa

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Villa

Living area

Deluxe Villa

  • Sleeps 6

Standard Villa

  • Sleeps 4

View all photos for Triple Room With Lake View

Premium bedding, down comforters, pillowtop beds, in-room safe

Triple Room With Lake View

  • Sleeps 3

About the area

Toyako

On lake.Within a 15-minute walk of the hotel, you'll find Lake Toya and Shikotsu-Toya National Park. Also within 9 miles (15 km) are Usuzanfunka Memorial Park and Toyako Hot Spring.

What's nearby

  • Lake Toya - 12 min walk - 1.0 km
  • Shikotsu-Toya National Park - 14 min walk - 1.1 km
  • Toyako Hot Spring - 15 min drive - 13.6 km
  • Rusutsu Resort - 25 min drive - 18.1 km
  • Niseko Mountain Resort Grand Hirafu - 53 min drive - 44.1 km

Getting around

  • Toya Station - 25 min drive
  • New Chitose Intl. Airport (CTS) - 104 min drive

Restaurants

  • ‪江戸打ち そばらぼ - ‬8 min drive
  • ‪Blossom Coffee - ‬13 min drive
  • ‪The 洞爺 - ‬14 min drive
  • ‪cafe balher - ‬8 min drive
  • ‪あい川 - ‬13 min drive

About this property

WE Hotel Toya

3-star hotel near Lake Toya
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A vending machine, multilingual staff, and gift shops/newsstands are also featured at WE Hotel Toya. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Toyako hotel.

  • 1 building
  • 55 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Smoking in designated areas
  • Dining venue
WE Hotel Toya offers 55 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 29-inch LCD televisions come with digital channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries. This Toyako hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

Similar properties

View from property
The Lake View Toya Nonokaze Resort
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 630 reviews
The price is CA $342
CA $422 total
Mar 15 - Mar 16
The Lake View Toya Nonokaze Resort

Property amenities

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,300 for adults and JPY 1,100 for children
  • 2 bars/lounges
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • 29-inch LCD TV with digital channels

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately JPY 3300 for adults and JPY 1100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. 

Guests traveling with a service animal must contact the property prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

WE Toya
WE Hotel Toya Toyako-Cho
WE Hotel Toya Hotel
WE Hotel Toya Toyako
WE Hotel Toya Hotel Toyako

WE Hotel Toya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 113 out of 188 reviews
Rating 8 - Good. 50 out of 188 reviews
Rating 6 - Okay. 15 out of 188 reviews
Rating 4 - Poor. 7 out of 188 reviews
Rating 2 - Terrible. 3 out of 188 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph

Stayed 1 night in Oct 2025

4/10 Poor

Calvin

Travelled with family
Disliked: Staff & service
For the price point of this hotel, the food was sub par.
Stayed 1 night in Oct 2025

4/10 Poor

haiyu

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I’m very disappointed with this hotel. Both dinner and breakfast were poor in quality and taste — definitely not worth the price for one night. In addition, the service attitude was bad. The staff simply placed the food on the table without explaining what it was, and didn’t say a single word throughout the whole meal. Is this really the standard of service in the hotel? Not recommended!!
Stayed 1 night in Oct 2025

10/10 Excellent

Qiqi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, super comfortable during quiet period. We will for sure come back again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Petur

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view, friendly staff, peaceful
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel looks absolutely stunning, the window is beautiful, you can see the whole lake view. It looks like a painting. The food is amazing, I told the hotel that I don’t eat fish and they were able to offer me alternatives. There is one outdoor onsen and one indoor, both are stunning. But, as an onsen hotel, there is not much to do within the hotel nor around the hotel. I didn’t know there is Omakase option until the day I leave, I hope the staff told me about it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin, Santa Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have some of the most amazing and tranquil views imaginable of the lake. This hotel is away from the main town but offers a shuttle several times through the day and it is only a 10 minute ride highly recommend taking a ferry to the island in the middle of Lake Toya. The beds were super comfortable, and the food was traditional Japanese, which is not my favorite, but was good quality and generous. The staff were very friendly, but English was somewhat difficult for them. This was a great location to beat the heat that we had experienced in Tokyo and Kyoto, as it was unusually hot for June this visit we hiked around the island circumference which took about 2 1/2 hours. The water was really nice and I could see swimming there, but we just didn’t bring bathing suits. We learned from our relatives who live here that you can get pretty good food from 711 like these rice, seaweed wraps and things like that and green tea so those are perfect snacks to have for lunch or too tied one over Between meals. The shuttle stops right at the 711 so that is convenient. I know it sounds ridiculous to Americans, but the 711 in Japan is a lot better than America.
Stayed 2 nights in Jun 2025

10/10 Excellent

JIWEI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a very relaxing holiday and stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star all around except limited dinning options
Stayed 1 night in Feb 2025

10/10 Excellent

Kok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need a transport to get around. There is only 1 small resturant within walking distance if you are not planning to have all yoir meals in the hotel. The nearest dining area is about 20mins drive from the hotel. Oversall it is a very beautiful hotel with large space.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We liked the cleanliness, the friendly staff, and views from the onsen to the lake.
Stayed 5 nights in Jan 2025

10/10 Excellent

muhannad

Stayed 1 night in Dec 2024

10/10 Excellent

chiufang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great services!

I didn’t know the hotel provides shuttle services.
Stayed 1 night in Oct 2024

8/10 Good

Aubrey

Stayed 3 nights in Sep 2024

8/10 Good

Tan Hwee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the hotel for 2 nights (2 rooms) in July. Pro: beautiful hotel, great views, good breakfast (didn’t eat dinner there as the menu is not to our liking) Con: as mentioned by other guests, the room is only suitable for couples. There is no hanging rack in the shower room so there is no way to dry and dress yourself without ‘exposing’ yourself. Fortunately we read the reviews and brought our own hooks to stick to the shower room wall. A simple permanent fix and i don’t understand why can’t the hotel do something about it. The design of the basin tap is also quite stupid. The tap is so close to the bottom of the sink that you even have to tilt the glass to fill water. The nearest convenient store is a 5 mins drive away. But it is up slope and very dark at night. Fortunately we are driving so not an issue. But will be a pain if going on public transport.
Stayed 2 nights in Jul 2024

10/10 Excellent

Natural

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Aug 2024

10/10 Excellent

Mengjie

Stayed 1 night in Aug 2024

10/10 Excellent

Braden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Teng Hui Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great view and service! Unfortunately the location isn’t that great, about 15-30mins drive away from the main attractions. Staff were amazing though! Go all way out to fulfil our meals needs. 5 stars for the front desk and kitchen staff!

8/10 Good

CY

Stayed 1 night in Sep 2023

10/10 Excellent

John, Jamaica Plain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This onsen hotel is not in the main area on the southern shore of Lake Toya. It is associate with a small sleepy village with limited tourist infrastructure support. But the hotel itself does pretty much everything and it seems very new (probably built or refitted and renovated well after 2010). They have a decent shuttle service between themselves, the main onsen area on the south side of Lake Toya, and the Lake Toya JR Hokkaido train station. Their included breakfast is pretty good and high quality. I actually didn’t try dinner there and realized I probably should have and it was the best option certainly for the area. The onsen area is quite modern with a nice outdoor pool looking out on to nature. In addition all room have an outdoor balcony hot tub. So in a way you really don’t need to go to the onsen. I went to the onsen around 6-7 am and I was the only one there. It seems like I was traveling during the off season and it seems like most tourists didn’t really know about this area of Lake Toya and the hotel. It was so serene being in the outdoor pool onsen as well as the balcony hot tub. Quiet sleepy village, few tourists, few cars making the trip around the lake. I can’t imagine it being better (or it must worse), in the busier onsen area or southern region of Lake Toya.
Stayed 2 nights in Oct 2023

8/10 Good

Rex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff with excellent services. Spacious room with beautiful lake scenery. But far from where firework taking place. No hot spring but just hot water inside the room.
Stayed 1 night in Aug 2023

8/10 Good

Shao Wu Ray

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a luxurious and comfortable five-star resort hotel, with convenient food and no surprises!
Stayed 1 night in Jul 2023

10/10 Excellent

Angelica

Liked: Staff & service, property conditions & facilities
Absolutely loved our stay here. My favorite hotel during our stay in Japan

10/10 Excellent

Keng Hoe

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had been at Toya many times, staying at various properties, including the famous Windsor. This time round, we decied to try this modern property instead of Lake Sumida. This is indeed a nice property but probably more suited for young couples rather than for family with young kids. However we still had a great time, as they do factor in children and provided small yukata as well.