4/10 Poor
David
Travelled with family and small children
Jun 7, 2025
Hotel room and swimming pool were great. Area has nice places to get meals. However, hotel needs to strongly improve their security. If not there already, they should have cameras covering property and someone always checking on safety of guests. There was incident when unknown male bother guests outside the room. Continuously to bother until guests outside room. When that person left or briefly disappeared. Guests (including kids) immediately checked out of room for fear of their safety. Staff failed to ask specifics on what was going when guest checked out and stated there was an incident. When reported incident to staff shortly afterwards, not very helpful nor shown any real concern. It is doubtful on returning back to this hotel. They need to improve their security and offer written guidance if such an incident were to happen for safety purposes.
David
Stayed 1 night in Jun 2025