We stayed 2 nights.. explored the cenotes. Food offered is not great at the restaurant. Ballimans had great ambiance but was difficult to find and figure out parking. The hotel office was also hard to find... and the lobby of cenotes was zero help. But once we figured out where we were going they were extremely helpful and kind. Everything was very clean and better than expected
We enjoyed two nights at Casa Tortuga. The water park is very fun with a tour guide and to explore on your own. Food at BaalmĂĄn was very good as well. The downtown strip that is full of other restaurants and shopping is only a 20 minute drive.