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Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World

4.0 star property
Family-friendly 4-star hotel near Soliman Bay

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Photo gallery for Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World

Spelunking/cave exploring
Villa, Private Pool
Couples treatment rooms, body treatments, massages
Exterior
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Spa
  • Housekeeping

Explore the area

View in a map
239 Carr. Tulum - Cancún Ejidal, Tulum, QROO, 77780
  • Place, LabnaHa Ecopark Adventures
    ‪2 min walk‬
  • Place, Cenotes Labnaha
    ‪5 min walk‬
  • Place, Maya Adrenaline
    ‪5 min walk‬
  • Airport, Tulum Intl. Airport (TQO)

Room options

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 94 sq m
  • 2 bedrooms
  • Partial lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Villa, 2 Bedrooms, Private Pool (Rooms not connected)

Villa, 2 Bedrooms, Private Pool (Rooms not connected)

Villa, 2 Bedrooms, Private Pool (Rooms not connected)

  • 223 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 2 King Beds

View all photos for Villa, Private Pool

Villa, Private Pool

Villa, Private Pool

  • 188 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, Select Comfort beds, minibar, in-room safe

Standard Room, 1 King Bed

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, Select Comfort beds, minibar, in-room safe

Standard Room, 2 Double Beds

  • 44 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Single Room, 1 Large Twin Bed

Premium bedding, Select Comfort beds, minibar, in-room safe

Standard Single Room, 1 Large Twin Bed

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Triple Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Standard Triple Room

  • Sleeps 3
  • 2 Double Beds OR 1 Twin Bed

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Exterior

Conrad Tulum Riviera Maya

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  • On private beach
  • Pool
  • Spa
  • Parking included
4.6 out of 5, Wonderful, 278 reviews
The price is CA $423
CA $584 total
includes taxes & fees
Dec 14 - Dec 15
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About the area

Tulum

In suburbs.Within a 5-minute walk of the hotel, you'll find LabnaHa Ecopark Adventures and Maya Adrenaline. Cenotes Labnaha and Cenote Tortugas are also within half a mile (1 km).

What's nearby

  • LabnaHa Ecopark Adventures - 2 min walk - 0.2 km
  • Cenotes Labnaha - 5 min walk - 0.5 km
  • Maya Adrenaline - 5 min walk - 0.5 km
  • Jaguar Park - 2 min drive - 2.9 km
  • Tulum Mayan Ruins - 9 min drive - 11.3 km

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive

Restaurants

  • ‪Chula Vista - ‬8 min drive
  • ‪Xula Vista Restaurant - ‬8 min drive
  • ‪World Cafe - ‬5 min drive
  • ‪La Cocina Del Pueblo - ‬8 min drive
  • ‪Coco Cafe - ‬5 min drive

About this property

Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World

Family-friendly 4-star hotel near Soliman Bay
A private beach is featured. Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World offers its guests 3 outdoor swimming pools and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges.

You'll find a business center on site. Spa services, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World. Free self parking and valet parking are available.

This 4-star Tulum hotel is smoke free.

  • 50 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Garden
  • No smoking on site
  • Dining venue
Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World offers 50 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature premium bedding. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Hacienda Wakax has couples treatment room(s). Services include massages and body treatments. The spa is open daily.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • High chair
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 25 for adults and USD 12 for children
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Spelunking
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 10 percent of room rate
The resort fee includes:
  • Beach towels
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 25 for adults and USD 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

WAKAX HACIENDA
Wakax Hacienda Cenote Boutique Hotel