Note fondée sur 457 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2023 sur Expedia
Chambres très propre mais le préposé lors de mon arrivée avait une conversation téléphonique en même temps qu'il effectuait mon inscription. Difficile de savoir à qui il parlait. Très frustrant même si je suis restée polie et patiente. Quand tu arrives après 8 heures de moto et déshydratée tout ce que tu veux c'est d'entrer dans ta chambre.
Commentaires de Gestion de l’hôtel
22 août 2023 par Manager, Gestion de l’hôtel
Hi Sylvie,I'm very sorry for your poor arrival experience. My sincere apologies you found our associate unhelpful or no sense of urgency. We strive to provide sincere hospitality and we failed to do so. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you on a return trip for a better experience.
par un voyageur
Publié le 11 mars 2020 sur Expedia
Facile a trouvé près de la route
Hotel désuet, ventilation contaminée, électricité a refaire, tapis sale et forte odeur qui brûle les yeux
Dans la chambre ect.
Commentaires de Gestion de l’hôtel
17 mars 2020 par Manager, Gestion de l’hôtel
We are sorry to hear that you did not enjoy your stay. We will address the issues with right personal and see how we can improve. Thank you for taking the time to review.
par un voyageur
Publié le 6 mai 2024
Property is starting to show it's age. Needs to have better attention to details for room to be ready,trash on floor .
Commentaires de Gestion de l’hôtel
6 mai 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Mike,Maintaining a high standard of cleanliness and upkeep is important to us, and we appreciate you bringing these issues to our attention. Your feedback will be shared with our housekeeping team to ensure that our rooms are thoroughly cleaned and prepared for our guests. We will also address any areas that need attention to prevent similar issues in the future. Thank you for choosing to stay with us, and we hope to have the opportunity to exceed your expectations during a future visit.
par un voyageur
Publié le 5 mai 2024
Commentaires de Gestion de l’hôtel
6 mai 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Mike,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!
par un voyageur
Publié le 21 mars 2024 sur Expedia
Room was clean and quiet. The price was an excellent value.
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Reynard,We are pleased to hear that you found your room clean and quiet during your stay with us. It's great to know that you found the price to be an excellent value as well. Your feedback is appreciated and we hope to welcome you back in the future.
par un voyageur
Publié le 19 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 mars 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Michael,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 12 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Tyrone,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
No hay desayuno, cobran un depósito de $50:00 dólares reembolsable, pero uno viaja con poco dinero.
Commentaires de Gestion de l’hôtel
25 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Sir/Madam,We have deposit policy listed clearly on out website and in lobby. This clarification is to be listed by the booking website in the confirmation message to you. Deposit is refunded to you upon check out. We also do not state that we serve breakfast or advertise it anywhere. Hotels/Motels that do serve breakfast lists clearly. We apologize if you missed such information at the time of booking. Let us know if we can assist you further.
par un voyageur
Publié le 5 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Donnea,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.
par un voyageur
Publié le 22 janv. 2024 sur Hotels
It was decent for the price. Saw a few bugs. Had to use trash can to prop up plugs for the tv,lamp and microwave. Bed was comfortable.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Chakeisha,Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your comments and are pleased to hear that you found the bed comfortable and that you found our pricing reasonable. Your concerns are duly noted, and we will address these matters with our housekeeping and maintenance teams to ensure that necessary steps are taken to improve the overall guest experience. Thank you for choosing to stay with us, and we hope to have the opportunity to provide you with an improved and more comfortable experience in the future.
