Ratings based on 940 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 19, 2024 on Expedia
Comment from Hotel Management
Feb. 21, 2024 by Fairfield Inn & Suites, Hotel Management
Thank you!
by A traveller
Posted Feb. 15, 2024 on Hotels
Comment from Hotel Management
Feb. 17, 2024 by Fairfield Inn & Suites, Hotel Management
Thank you for taking the time to tell us about your stay. We are pleased to hear that you enjoyed your stay. We hope if you ever return to Jousha Tree, you will stay again.
by A traveller
Posted Feb. 5, 2024
Comment from Hotel Management
Feb. 8, 2024 by Fairfield Inn & Suites, Hotel Management
Thank You!
by A traveller
Posted Jan. 28, 2024 on Hotels
Mona at the front desk was really helpful. A clean spot. Quiet stay near the park! Decent breakfast
Comment from Hotel Management
Jan. 29, 2024 by Fairfield Inn & Suites, Hotel Management
Thank You!
by A traveller
Posted Jan. 25, 2024 on Expedia
It’s a wonderful Hotel, very nice staff, and located in the town 29 Palms, and just 5 miles from Joshua Tree National Park- North entrance.
There’s lots of great restaurants nearby, and we had late lunch at a Wonderful Mexican restaurant Enchada, huge portions and great margaritas!
Comment from Hotel Management
Jan. 26, 2024 by Fairfield Inn & Suites, Hotel Management
Thank you!
by A traveller
Posted Jan. 17, 2024 on Hotels
Comment from Hotel Management
Jan. 17, 2024 by Fairfield Inn & Suites, Hotel Management
Thank You!
by A traveller
Posted Jan. 16, 2024 on Hotels
Comment from Hotel Management
Jan. 17, 2024 by Fairfield Inn & Suites, Hotel Management
Dear Valued Guest,Thank You!
by A traveller
Posted Jan. 4, 2024 on Expedia
This was a nice, safe, clean option for our stay in Joshua Tree.
Comment from Hotel Management
Jan. 17, 2024 by Fairfield Inn & Suites, Hotel Management
Dear Valued Guest,Thank you!
by A traveller
Used bed sheets and a lot of bird turd
Posted Dec. 31, 2023 on HotelsBreakfast here is not spectacular with less options than at other hotels but does feature hot items: scrambled eggs, a meat option, salty Jimmy Dean breakfast sandwiches, and oatmeal. The poor attendant was overwhelmed by the crowd - I found a near empty buffet at 7:40am. There weren't even enough utensils. One attendant for the busy holiday is not good for guests.
The bed was not uncomfortable. However, I noticed on my first night that the bedding, including the pillows, on one side of the bed was wrinkled as if slept on, had stray hairs and one crumb (it looked like a dried grain of cooked rice). The other side was nice and smooth just like what I would expect of a bed with fresh sheets and pillow cases. Maybe housekeeping thought the prior guest didn't use the bed enough to warrant changing the sheets. I just slept on the fresher side, but this really shouldn't happen.
The "gym" was much smaller than the size of my guestroom and had two treadmills and an elliptical.
There is a side entrance with pigeons sitting on the lights just above the door. The doormat was covered in bird turd, and the pigeons go crazy when you open the door - use other side entrances. The hotel did not clean the turd during my stay. A fresh pile joined the one I hopped over on the first night.
I travel a lot and love staying in less swanky hotels that cater to business travelers. To its credit, the hotel was quiet for sleep. However, this was the ickiest hotel experience I've had in a long time.
Comment from Hotel Management
Dec. 31, 2023 by Fairfield Inn, Hotel Management
Dear Valued Guest, We appreciate you taking the time to tell us about your stay. We want to apologize for the bed not appearing to be fresh. We have shared this with our housekeeping management team. As for the pigeon mess, we have shared this with our maintenance team. We would also like to apologize for the breakfast not being fully stocked for our guests. We hope that if ever in this area again you will give us a second chance.
by A traveller
Nice stay
Posted Dec. 30, 2023 on HotelsOverall good. Breakfasts in the morning are identical each morning. Parking fees came as a surprise seeing $10 charged per night stay. But otherwise good location and proximity to the Joshua Tree National Park North Entrance.
Comment from Hotel Management
Dec. 30, 2023 by Fairfield Inn, Hotel Management
Thank you!
