Ratings based on 155 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 14, 2023 on Expedia
Very nice! I would stay here again if/when I return to Ubud. Location is gorgeous and not too close to downtown, so it's relaxing and quiet. It's easy to get a cheap Grab bike or car to go anywhere. There are at least 3 pools and they're beautiful; I swam in them multiple times and it was so nice and refreshing (: The staff is so, so, so amazing, kind, and helpful! They were really accommodating. I got really sick (not from the hotel, just some super bad flu I picked up along my solo travels) and they called a doctor to my room, made me two different types of Indonesian porridge (I don't think that's even on their menu), allowed me to extend my stay the day I was supposed to check out without making me change rooms, let me check out late, and held my suitcase for me after I checked out so I could go shopping before I left Ubud. They had an adapter that I was allowed to borrow to charge my electronics (I forgot to buy one beforehand). Breakfast is good--lots of options! Facilities and rooms really need to be looked after more (pools need to be cleaned more often, shower by pool needs to be cleaned, many appliances in rooms need to be replaced/repaired, rooms need hot water for showers and baths, rooms do not have mosquito nets around beds, I couldn't get the TV to work but that might be on me and not the hotel, cobwebs are under every single bed/bench/etc, leaky toilet, needs handsoap in bathrooms). Good value, I loved it here! Nice AC (:
by A traveller
Posted Aug. 14, 2023 on Hotels
The rooms were very dirty, there was no soap in the toilet and staff very very unprofessional.
by A traveller
Posted Jun. 28, 2023 on Expedia
The pools and the views are fantastic.
The rooms need work and are a little run down.
It is a fair walk from town but is lovely and relaxed.
by A traveller
Posted May 16, 2023 on Hotels
by A traveller
AMAZING
Posted May 2, 2023 on HotelsOne of the best hotels weve stayed at and so affordable. The pool only had a couple people if any and they were all adults so everyone could relax. The suites are so nice and spacious and it was nice to watch netflix on the TV. Restaurant had great breakfast, dinner is quiet and most people get food offsite but staff was nice to bring dinner by the lower pool to us even when it started storming! So kind of them. We were told they had lunch too but when we came for lunch they told us they were closed so we had to scramble to find food. Luckily there are a couple restaurants acorss the street and it is about a ten min grab or scooter ride to downtown. There is so much traffic downtown it was nice to be on a quiet street. Across the street was a 7-11 as well, but atms are about a ten min walk for the closest ones so plan ahead.Overall great stay and book early for best deals! We thought about extending stay but price was $20 higher than when we booked, such a good find but too much on our backpacker budget
by A traveller
Posted Apr. 4, 2023 on Hotels
by A traveller
Posted Mar. 2, 2023 on Expedia
by A traveller
Posted Oct. 23, 2022 on Expedia
Great value for money for families. Clean, very friendly staff, beautiful surroundings. A little out from town but not a huge inconvenience to get into town by taxi or by bike/scooter.
We booked a Family Room (Lumbung) online - 2 Adults & 2 Children & were put in a more traditional Balinese style double story room (thatched roof). Whilst it added to the Balinese & Ubud experience it wasn't quite safe for our younger kids with steep stairs & sunken floors. After a couple near falls, we asked if we could change our room the next morning & the staff were very accomodating & moved us to a more modern family room which was great. Suggest to request this ahead if booking for a family.
Buildings & pools need a little maintenance but given they are just recovering from COVID shut-downs & getting back on their feet, it's not terrible by any means.
Restaurant is not amazing & was very quiet, but again, so many other places to explore in Ubud so not a huge deal.
Overall we loved our stay. Very friendly staff (especially Citri who really went out of her way to help us! Matur suksma!) the gardens, swimming pools & location are beautiful - even with the rain. Great value for money. With some time & money spent on facilities (& perhaps a shuttle service into town) this could go from good/great to amazing!!
by A traveller
Disappointing
Posted Oct. 6, 2019 on HotelsUnfortunately this was easily the worst hotel we stayed at whilst in Bali and surprisingly the most expensive. The only thing the hotel has going for it is the views, the views are lovely but many places in ubud have fantastic views. The hotel is very run down it needs a lot of work doing to it and in my opinion should close and have the much needed work done. The walls/ceiling in the bedrooms are dirty, have lots of marks on them, our bath had been leaking, it was dirty. All the walls around the pool have cracks in them and chunks of plaster missing. What little bit of food there was at breakfast wasn’t great.
by A traveller
Good accommodation,staff need more skills
Posted Sep. 19, 2019 on HotelsEveryone was lovely. The only fault I have is that we waited in Ubud for shuttle bus for an hour and no one arrived therefore leaving us to pay for a taxi. When arriving back at Beji we were pretty much called liars and told there was nothing that could be done.
