Beach, shopping nearby .Your stay at this Umhlanga hotel places you within a 10-minute walk of Gateway Theatre of Shopping and KwaZulu-Natal Sharks Board. Also, Umhlanga Hospital is within half a mile (1 km) and Umhlanga Lighthouse is within 2 miles (3 km).
What's nearby
Gateway Theatre of Shopping - 2 min walk
KwaZulu-Natal Sharks Board - 6 min walk
Umhlanga Lighthouse - 4 min drive
Umhlanga Main Beach - 9 min drive
Umhlanga Rocks Beach - 11 min drive
Getting around
King Shaka Intl. Airport (DUR) - 23 min drive
Restaurants
Kauai - 2 min walk
Circus Circus Cafe - 5 min walk
Cuba Lounge - 4 min walk
Pizza Boyz - 4 min walk
News Cafe - 3 min walk
About this property
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge
4-star family-friendly hotel near Umhlanga Rocks Beach, connected to a shopping center
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.
Business amenities include a business center and meeting rooms. The family-friendly Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge also features a rooftop terrace, a garden, and coffee/tea in a common area. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.
This 4-star Umhlanga hotel is smoke free.
1 building
205 guestrooms or units
7 levels
Meeting rooms
Built in 2009
Terrace on the roof
Poolside lounge chairs
Conference center
Business facilities
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Storage area for luggage
Front-desk safe
Garden
Newspapers in lobby (free)
Bellhop
Elevator
No smoking on site
Bar or lounge
Dining venue
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offers 205 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.
This Umhlanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Languages
English, Xhosa, Zulu
Property amenities
Family friendly
Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (ZAR 65 per night)
Wheelchair-accessible parking available
Height restrictions apply for onsite parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Area shuttle
Food and drink
Buffet breakfast available for a fee daily: ZAR 215 per person
1 restaurant
1 bar
Room service available
Coffee/tea in common area(s)
Things to do
Fitness center
Outdoor pool
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar in shower
Grab bar near toilet
Hand-held showerhead
Height-adjustable showerhead
In-room accessibility
Low-height bed
Low-height counter and sink
Low-height desk
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site
Room amenities
Entertainment
32-inch LCD TV
Premium channels
Satellite channels
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cribs/infant beds
Premium bedding
Bathroom
Free toiletries
Hair dryer
Towels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Refrigerator
More
Desk
Individually decorated
Individually furnished
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Restaurant dining guide
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property requires full payment at check-in.
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Free cribs (infant beds)!
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: ZAR 300 per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately ZAR 215 per person
Airport shuttle fee: ZAR 350 per person (one-way)
Self parking fee: ZAR 65 per night
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy. A credit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
We should mention
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
National rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Property is also known as
Protea Hotel Ridge
Protea Hotel Umhlanga
Protea Hotel Marriott Durban Umhlanga Ridge
Protea Ridge
Protea Umhlanga Ridge
Umhlanga Protea Hotel
Umhlanga Protea Hotel Ridge
Umhlanga Ridge Protea Hotel
Protea Hotel Marriott Ridge
Protea Marriott Durban Umhlanga Ridge
Protea Marriott Ridge
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Hotel
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Our stay was fine and the rooms clean, check in staff were good and so were the cleaning staff. Unfortunately the breakfast let us down, the breakfast was very average and bland. On Christmas day we arrived at breakfast at 9:30am and were turned away by the staff at the breakfast area who advised us that the breakfast time had changed but we were not given any notice when checking in or in our room. We felt very dissapoint especially on christmas day when we expected a lovely special breakfast with our family. They eventually let us in but they packed away the food as we dished our food and
we felt so badly treated and rushed. Not sure i would stay here again or book my staff here again.
Loved the theme set throughout the hotel. Staff were friendly and welcoming. People went out of their way to see if you needed anything. Loved the cleanliness and attention to detail.