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"The hotel is clean and the view spectacular if you’re facing south west. And if you’re lucky enough to get an air-conditioner that’s functional you sh ... " More

By a verified traveller on Sun 15 Jul 2018

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Hotel Description

Enjoy the free WiFi at this 4-star Urbino hotel

Urbino retreat

Within 2 miles (3 km) of this Urbino hotel, you'll find Orto Botanico dell'Universita di Urbino and Albornoz Fortress. House of Raphael and Oratory of St. John the Baptist are also within 2 miles (3 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a terrace, and a garden are also offered.

Comfort Double Room, 1 Double Bed, Courtyard View

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CA $174* Per night/room 2 Apr. - 3 Apr.

Junior Triple Room, Multiple Beds, 2 Bathrooms, Hill View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Double or Twin Room, Hill View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Comfort Double Room Single Use, 1 Double Bed, Courtyard View

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Junior Suite, Hill View (Spa Access)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room, Hill View (Spa Access)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Mamiani & Relaxing Spa Urbino ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Mamiani & Relaxing Spa Urbino

Everyone (1)
3 out of 5

If there's something wrong don't expect resolution

Pros: Splendid view if you get a room facing the front of the hotel (southwest). Very Clean. Comfortable beds.
Cons: The attitude of the owners/managers.Services promised should be provided or refund should be offered.Just listening to problem four X doesn't fix it.
Location: Urbino is a beautiful town with lovely restaurants and sites.
The hotel is clean and the view spectacular if you’re facing south west. And if you’re lucky enough to get an air-conditioner that’s functional you should be fine... However, if anything should go wrong do not expect good service or that the problem will be solved/ or corrected... and expect them to be polite but extremely frustrating! Keep in mind by 9 am housekeeping starts cleaning and they start to scream to each other across the hall, slamming doors and hitting the walls so it gets very noisy. We complained upon arrival about our nonfunctional A/C and were promised it would be been repaired. When we returned from dinner, we were assured it had been repaired. In middle of night, temperature in room was over 85 degrees F and when we went downstairs and complained that it didn't work, staff member threatened police involvement. Owner totally unresponsive and aloof. Staff stonewalled. Made us repeat problem four times to different staff members and still did not resolve our grievance satisfactorily. Treated us as though we were criminals for waking the midnight desk staff member who lied about having been asleep. All could have been avoided if they had actually fixed the A/C or been honest about not being able to repair the A/C and switched our room before creating a situation where we had to address the problem from 1AM to 3:30 AM, having to fight for an alternative room. Both owners/managers stood by, listening to our repetitions and didn't even acknowledge us. RUDE!!

Posted by , from NJ on 15 Jul. 2018

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About the Hotel Mamiani & Relaxing Spa Urbino

Location Via Bernini 6, Urbino, PU 61029

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Mamiani & Relaxing Spa Urbino. Free self parking is available. This 4-star Urbino hotel is smoke free.

  • 64 guestrooms or units
  • 4 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel Mamiani & Relaxing Spa Urbino offers 64 accommodations with minibars and safes. 36-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Osteria al Tre - Onsite restaurant. Reservations are required.

Mamiani Bar - Onsite lobby lounge. Reservations are required. Open select days.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 6:30 AM - 12:30 AM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:30 AM - 12:30 AM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, high chair, and access to the heated pool. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Heated pool access (reservations required)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.00 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 25.0 per night
  • Spa fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mamiani Urbino
  • Mamiani Urbino
  • Urbino Mamiani Hotel
  • Mamiani
  • Hotel Mamiani
  • Mamiani & Relaxing Spa Urbino
  • Hotel Mamiani Relaxing Spa Urbino
  • Hotel Mamiani & Relaxing Spa Urbino Hotel
  • Hotel Mamiani & Relaxing Spa Urbino Urbino
  • Hotel Mamiani & Relaxing Spa Urbino Hotel Urbino

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.