Let me start by saying that the young man who worked the desk was very pleasant and helpful. The check in was easy. And things went downhill from there. After finding 2 gallons of milk in the fridge and no toilet paper, one can only wonder how well the room was serviced. Carpet was taped down and the gap in the door would allow for most of the native wildlife to join you for the evening. Again, at least the gentleman at the desk had additional toilet paper. As I said, very friendly and helpful.
Really disappointed in the stay. Pillows were uncomfortable dry hard gum by phone in room. Bathroom didnât lock. 3 people only 2 large towels. AC never got cold. Wonât be staying here again.
We were there for a funeral, and between all of us we rented 7 rooms. Half of the rooms had poor air conditioners and a couple had tvs that didnt work. I asked to be relocated to another room because it was in the 90s outside and our a/c wasnt working. There only ever seemed to be 1 individual on site that had to man the desk, tend to the rooms and do the laundry. The owners need to know that the customer service and the property is suffering, come out and lend a hand and quit overworking the staff!
Ceiling falling down in bathroom. Ants crawling around door frame of bathroom, inside and out. Room was hot, we had to go buy a fan. We left at 8 am and they didn't clean our room. 4th of July weekend so we couldn't get another room became everything else was full. Needs a complete overhaul. Definitely not worth over $100 a night. When checking out, the girl went to check my room before she would release my deposit. She made me wait outside the office.
The property was dirty, and the rooms were extremely hot, we were moved to 4 different rooms and all of them were super hot, the staff was annoyed with the fact that I kept coming back to tell them that there was no waybwe could stay in those rooms especially with the heat outdoors and then to have a room just as hot. They were rude about it and said that no one else was complaining, I had her come to one of the rooms to see for herself and she just nodded her head and walked out of the room and finally admitted how hot the room was and explained that they have issues with all the rooms upstairs. I asked if I checked out and just canceled the reservation if I could get a refund and she said yes, but upon checking out she said something totaly different and said we couldnt get a refund and would have to talk to the manager in the morning, well I've been trying to talk with someone since Saturday 6/15 up to now no one answers the phone when you use the option to speak with the front desk. This place was horrible and i will make sure all my friends and family know about it.