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EXchange Hotel Vancouver

4.0 star property
4-star hotel near Vancouver Waterfront

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Photo gallery for EXchange Hotel Vancouver

Exterior
Breakfast, lunch, dinner served; Mediterranean cuisine
Executive lounge
Interior
Patio Suite - Dividend Floor | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Restaurant
  • Air conditioning

Explore the area

View in a map
475 Howe Street, Vancouver, BC, V6B 2B3
  • Place, Granville Street
    ‪1 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪3 min walk‬
  • Place, Canada Place
    ‪4 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Queen

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Queen

9.2 out of 10
Wonderful
(90 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen with Sofa Bed

Premium bedding, down comforters, in-room safe, individually decorated

Superior Queen with Sofa Bed

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Two Queens

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Two Queens

9.6 out of 10
Exceptional
(98 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queens with Sitting Area

Premium bedding, down comforters, in-room safe, individually decorated

Superior Two Queens with Sitting Area

9.8 out of 10
Exceptional
(42 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe King

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe King

9.4 out of 10
Exceptional
(317 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Sofa Bed

Premium bedding, down comforters, in-room safe, individually decorated

Superior King with Sofa Bed

9.4 out of 10
Exceptional
(82 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Boutique Queen Studio – Accommodates upto 2 people

Premium bedding, down comforters, in-room safe, individually decorated

Boutique Queen Studio – Accommodates upto 2 people

9.0 out of 10
Wonderful
(44 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Patio Suite - Dividend Floor

Patio Suite - Dividend Floor

Patio Suite - Dividend Floor

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior King Room with Single Sofa bed

Premium bedding, down comforters, in-room safe, individually decorated

Superior King Room with Single Sofa bed

  • Sleeps 3

View all photos for Superior Two Queen Room With Sofa Bed

Premium bedding, down comforters, in-room safe, individually decorated

Superior Two Queen Room With Sofa Bed

  • Sleeps 5

View all photos for Pender Suite - Dividend Floor

Pender Suite - Dividend Floor

Pender Suite - Dividend Floor

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Urban Suite - Dividend Floor

Urban Suite - Dividend Floor

Urban Suite - Dividend Floor

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Blue Chip Suite - Dividend Floor

Blue Chip Suite - Dividend Floor

Blue Chip Suite - Dividend Floor

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Queen Accessible

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Queen Accessible

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room -Dividend Floor

Room amenity

Deluxe King Room -Dividend Floor

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room with Sofa Bed - Dividend Floor

Premium bedding, down comforters, in-room safe, individually decorated

Superior King Room with Sofa Bed - Dividend Floor

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Queen Room with Sofa Bed - Dividend Floor

Premium bedding, down comforters, in-room safe, individually decorated

Superior Queen Room with Sofa Bed - Dividend Floor

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Two Queen Beds - Dividend Floor

Room amenity

Deluxe Two Queen Beds - Dividend Floor

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queen Beds and Sofa Bed - Dividend Floor

Premium bedding, down comforters, in-room safe, individually decorated

Superior Two Queen Beds and Sofa Bed - Dividend Floor

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Blue Chip King Suite

Premium bedding, down comforters, in-room safe, individually decorated

Blue Chip King Suite

  • Sleeps 3

View all photos for Deluxe Queen Accessible

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Queen Accessible

  • Sleeps 2

View all photos for Pender King Suite

Premium bedding, down comforters, in-room safe, individually decorated

Pender King Suite

  • Sleeps 3

View all photos for Patio King Suite

Living area

Patio King Suite

  • Sleeps 4

Urban Suite

  • Sleeps 3

Superior Two Queens With Sitting Area

  • Sleeps 4

Dividend Deluxe King

  • Sleeps 2

Dividend Deluxe Two Queens

  • Sleeps 4

Superior King Room With Single Sofa Bed

  • Sleeps 2

Dividend Superior Two Queens-Club Floor

  • Sleeps 4

Superior Queen Room With Sofa Bed Dividend Floor

  • Sleeps 3

View all photos for Deluxe Two Queen Room

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Deluxe King Room

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe King Room

  • Sleeps 2

View all photos for Superior Queen Room

Premium bedding, down comforters, in-room safe, individually decorated

Superior Queen Room

  • Sleeps 3

View all photos for Deluxe Queen Room

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Queen Room

  • Sleeps 2

View all photos for Boutique Queen Studio

Premium bedding, down comforters, in-room safe, individually decorated

Boutique Queen Studio

  • Sleeps 2

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About the area

Vancouver

Downtown Vancouver stay.At this Downtown Vancouver hotel, you'll be well placed to visit Vancouver Waterfront and Canada Place Cruise Ship Terminal, both within a 5-minute walk. Also, Robson Street is within half a mile (1 km) and BC Place Stadium is within 2 miles (3 km).

What's nearby

  • Granville Street - 1 min walk - 0.2 km
  • Vancouver Waterfront - 1 min walk - 0.2 km
  • Pacific Centre Shopping Mall - 1 min walk - 0.2 km
  • Canada Place Cruise Ship Terminal - 3 min walk - 0.3 km
  • Canada Place - 4 min walk - 0.4 km

Getting around

  • Granville Station - 4 min walk
  • Vancouver Waterfront Station - 5 min walk
  • Vancouver Intl. Airport (YVR) - 28 min drive

Restaurants

  • ‪Breka Bakery & Café - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Zaatar W Zeit - ‬2 min walk
  • ‪Trees Organic Coffee - ‬2 min walk
  • ‪Tim Hortons - ‬1 min walk

About this property

EXchange Hotel Vancouver

4-star hotel near Vancouver Waterfront
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi. A 24-hour fitness center, a library, and tour/ticket assistance are also featured at the business-friendly EXchange Hotel Vancouver. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vancouver hotel is smoke free.

  • 202 guestrooms or units
  • Meeting rooms
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
EXchange Hotel Vancouver offers 202 air-conditioned accommodations with tablet computers and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 52 per night)
  • Secured, covered valet parking on site (CAD 62 per night; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 50 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Helicopter/airplane tours
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch smart TV with premium cable channels
  • Tablet computer

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Flexi pass mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 50 for adults, and CAD 15 to 30 for children
  • Covered self parking fee: CAD 52 per night
  • Covered valet parking fee: CAD 62 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar and geothermal energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

EXchange Hotel
EXchange Hotel
EXchange Vancouver
Hotel EXchange Hotel Vancouver Vancouver
Vancouver EXchange Hotel Vancouver Hotel
Hotel EXchange Hotel Vancouver
EXchange Hotel Vancouver Vancouver
EXchange
EXchange Hotel Vancouver Hotel
EXchange Hotel Vancouver Vancouver
EXchange Hotel Vancouver Hotel Vancouver

EXchange Hotel Vancouver Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 2615 out of 3117 reviews
Rating 8 - Good. 340 out of 3117 reviews
Rating 6 - Okay. 96 out of 3117 reviews
Rating 4 - Poor. 37 out of 3117 reviews
Rating 2 - Terrible. 29 out of 3117 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicole

Stayed 2 nights in Jan 2026

8/10 Good

Marek, SHAVERTOWN

Stayed 1 night in Dec 2025

10/10 Excellent

Anurag

Stayed 4 nights in Nov 2025

10/10 Excellent

Raveena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Alana

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel twice in the last couple of years, and I think it will be my go-to hotel for future stays in Vancouver. The location is very secure and convenient, with transit, a mall, the waterfront, and a pharmacy all very close by. Easy to get to other parts of the city as well. Staff is friendly and helpful. Rooms are very clean and well-equipped; beds are very comfortable. Convenient online check-in and check-out service as well.
Stayed 3 nights in Nov 2025

6/10 Okay

Megan

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
There was no air flow in the room and the Co2 monitor was showing high levels, we reported it to the front desk and they said everything was fine (assuming this is because they checked it while we were out of the room). Regardless of the co2 being high, the air conditioning and heat did not work and there was no fan in the bathroom. This is enough to not recommend this hotel again. However, the rooms were clean and comfortable, just very dark.
Stayed 1 night in Nov 2025

10/10 Excellent

Devon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Garry

Stayed 1 night in Nov 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night at this hotel and it was overall a good experience. Rooms are a little smaller than the average hotel room, but it was still comfortable and clean. It had the best sound proofing of any hotel I’ve stayed at in downtown Vancouver. Our room was set to a really warm temperature and we learned that the front desk controls the thermostats. It was a bit inconvenient to have to request the temperature be changed with them and it still wasn’t really to our desired temperature, but they did provide us with a fan which made a huge difference. The parkade has 7’6” clearance which was nice because we drive a large truck, however the stalls and parkade itself were still very narrow to park in. But we managed. Parking was $56/night which is unfortunately fairly standard for most hotels downtown now. Overall it was a good experience and I would stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Stayed 1 night in Nov 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities
Comfortable First greeted when entered the lobby
Stayed 2 nights in Nov 2025

8/10 Good

John Lucas

Stayed 1 night in Nov 2025

6/10 Okay

John Lucas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Air conditioning was ineffective. Both of my stays here the temperature was set to almost 24 degrees and the thermostat would not work very well. Even after calling in the night to cool down the room it still did not cool very much. Also the shower in our first room had extremely low water pressure and our second room had no hot water
Stayed 2 nights in Nov 2025

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Excellent service. Staff goes above and beyond to ensure their guests are well looked after. Turn down service included chilled lemon and cucumber water in a crystal tumbler, chocolates on your pillow, and ice in the ice bucket. We had to change rooms for our last night as the upgrade I requested at check in wasn’t available for the last night. Staff moved the luggage from the old room to the new one. They provided a complimentary bottle of wine our first night in recognition of a special occasion we were celebrating. Highly recommend and wouldn’t hesitate to stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Bowman

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Tous

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great amenities, great location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, extremely courteous. Beautiful rooms.
Stayed 1 night in Nov 2025

10/10 Excellent

Angela

Liked: Amenities
Great location, quiet and beautiful
Stayed 1 night in Nov 2025

10/10 Excellent

Karam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Jason-Emery

Stayed 4 nights in Nov 2025

10/10 Excellent

RYAN

Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room in. Great location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jordan

Stayed 1 night in Nov 2025