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Element Vancouver Metrotown

3.0 star property
3-star eco-certified hotel near Metropolis at Metrotown

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Photo gallery for Element Vancouver Metrotown

Exterior
Suite, 1 Bedroom, Balcony
Lounge
Meeting facility
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7
  • Crystal Mall
    ‪1 min walk‬
  • Metropolis at Metrotown
    ‪4 min walk‬
  • Port of Vancouver
    ‪12 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Junior Studio, 1 King Bed, Non Smoking

Junior Studio, 1 King Bed, Non Smoking

Junior Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living room

Suite, 1 Bedroom, Balcony

9.0 out of 10
Wonderful
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Burnaby

City center stay.You'll be steps from Crystal Mall and within a 10-minute walk of Metropolis at Metrotown with a stay at this Metrotown hotel. Also, Central Park is within half a mile (1 km) and British Columbia Institute of Technology is within 2 miles (3 km).

What's nearby

  • Crystal Mall - 1 min walk - 0.0 km
  • Metropolis at Metrotown - 4 min walk - 0.4 km
  • Central Park - 7 min walk - 0.7 km
  • Deer Lake - 7 min drive - 2.4 km
  • Port of Vancouver - 12 min drive - 10.5 km

Getting around

  • Metrotown Station - 8 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪Trattoria Burnaby - ‬1 min walk
  • ‪Marble House Eatery - ‬2 min walk
  • ‪HEYTEA - ‬2 min walk
  • ‪Horin Tonkotsu Ramen - ‬2 min walk
  • ‪Shiny Tea - ‬2 min walk

About this property

Element Vancouver Metrotown

3-star eco-certified hotel near Metropolis at Metrotown
As a guest of Element Vancouver Metrotown, you'll find an indoor pool, a hot tub, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 4373 square feet (406 square meters) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the eco-certified Element Vancouver Metrotown. For a fee, parking is available.

This 3-star Burnaby hotel is smoke free.

  • 169 guestrooms or units
  • 18 levels
  • 4373 sq ft of conference space
  • 406 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Element Vancouver Metrotown offers 169 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Exterior

Hilton Vancouver Metrotown

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.3 out of 5, Excellent, 1,010 reviews
The price is CA $253
CA $294 total
includes taxes & fees
Oct 13 - Oct 14
Hilton Vancouver Metrotown

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 50 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown

Reviews

Element Vancouver Metrotown Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 727 out of 1019 reviews
Rating 8 - Good. 224 out of 1019 reviews
Rating 6 - Okay. 32 out of 1019 reviews
Rating 4 - Poor. 14 out of 1019 reviews
Rating 2 - Terrible. 22 out of 1019 reviews

Reviews

10/10 Excellent

Joyce

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Ilka

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Nona

Travelled with family
Liked: Cleanliness, property conditions & facilities
Friendly staff. Beautiful suite with city views. The only negatives were that there is a parking fee and that the breakfast didn’t have many options for a person on a special diet.
Stayed 1 night in Jun 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast and amentities , the room was clean
Stayed 5 nights in Jun 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well organised for business traveller with lots of places to set up and work. That wasn't the purpose of this trip in particular but I will definitely be staying here in future.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 3 nights in Jun 2025

10/10 Excellent

Ho Yan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kunal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at this hotel. The room was clean and we had a nice view of the mountains. Although the hotel is located near busy streets, it is quiet during the night. Staff were helpful and welcoming. The hotel does not have an onsite restaurant; however, there are many dining options nearby, such as Trattoria (just adjacent to the hotel), as well as Cactus Club and Earl's at Station Square Metrotown, which are within walking distance. I was appreciative that the hotel provided a free breakfast, as not many hotels offered this option. Hopefully in the future, the hotel will consider having its own onsite restaurant, even if they just offer light lunch and dinner options. They have great dining space on the 5th floor to possibly accomodate this. For shopping, the Metropolis at Metrotown shopping mall was nearby and definitely a bonus. The drives to Vancouver's attractions (Stanley Park, etc.) were also pretty straightforward. Overall, the stay was comfortable and relaxing.
Stayed 4 nights in Jun 2025

10/10 Excellent

Scott

Stayed 2 nights in May 2025

10/10 Excellent

YokeChin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Michelle

Stayed 3 nights in May 2025

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated having a full-sized fridge in the kitchen rather than a tiny bar fridge. The beds were comfortable, and everything was very clean.
Stayed 1 night in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness
Stayed 7 nights in May 2025

8/10 Good

Sui-cheung

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Friendly staff, room was clean, a lot of choice breakfast, but the elevator was kind of slow
Stayed 2 nights in May 2025

8/10 Good

Douglas

Liked: Cleanliness, amenities
We felt the price is too high for the property. However, we liked everything else about it.
Stayed 1 night in May 2025

10/10 Excellent

Joselito

Stayed 2 nights in May 2025

10/10 Excellent

Seung Chan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location. About a 10 minute walk from the Skytrain, and a short walk to Metrotown mall. Room had a small kitchenette and great bed. Would stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Amy, Comox

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gavin and the staff were all really kind including the breakfast staff. Breakfast was great too! Only complaint is black out curtains don’t actually go to walls and light come in both sides which defeats the purpose.
Stayed 2 nights in May 2025

2/10 Terrible

Kanghui

Stayed 5 nights in May 2025

10/10 Excellent

BRETT

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay as a group!
Stayed 3 nights in Apr 2025

8/10 Good

Brad

Liked: Property conditions & facilities
it is a nice hotel, not sure if it’s worth $400 per night, did not like the fact i had no patio
Stayed 1 night in Apr 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Element was conveniently located with great ammenities. Having a stove top with numerous kitchen accessories was a great perk. The complementary breakfast was excellent with good hot and cold options and a nice sitting area. The only thing we had an issue with was the every-other-day house keeping option where we were forgotten on one day so our room was not cleaned or re-stocked. A call to the front desk fixed it up and house cleaning came on day 3.
Stayed 4 nights in Apr 2025