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Gran Hotel Diligencias

Property class: 4
4-star spa hotel near Veracruz Cathedral

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Photo gallery for Gran Hotel Diligencias

Outdoor pool
Lobby
Lobby sitting area
Breakfast buffet
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
1115 Independence Avenue Downtown, Veracruz, VER, 91700
  • Place, Zócalo
    ‪1 min walk‬
  • Place, Veracruz Cathedral
    ‪2 min walk‬
  • Place, Veracruz Harbour
    ‪3 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪31 min drive‬

Room options

View all photos for Master Suite

Master Suite

Master Suite

9.0 out of 10
Wonderful
(7 reviews)
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.6 out of 10
Excellent
(77 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(102 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

7.0 out of 10
Good
(2 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Veracruz

Old Town Veracruz stay.A stay at this Old Town Veracruz hotel places you steps from Veracruz Cathedral and within a 5-minute walk of Veracruz Harbour. Flea Market and City Museum are also within half a mile (1 km).

What's nearby

  • Zócalo - 1 min walk - 0.1 km
  • Veracruz Cathedral - 2 min walk - 0.2 km
  • Veracruz Harbour - 3 min walk - 0.3 km
  • Malecón de Veracruz - 5 min walk - 0.5 km
  • Carranza Lighthouse - 8 min walk - 0.7 km

Getting around

  • Veracruz Central Station - 8 min walk
  • General Heriberto Jara Intl. Airport (VER) - 26 min drive

Restaurants

  • ‪Los Portales de Veracruz - ‬1 min walk
  • ‪Restaurant Bar Regis - ‬1 min walk
  • ‪El Alba Fuente De Sodas - ‬1 min walk
  • ‪Gran Café del Portal - ‬1 min walk
  • ‪Bar El Estribo - ‬1 min walk

About this property

Gran Hotel Diligencias

4-star spa hotel near Veracruz Cathedral
Gran Hotel Diligencias offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A hot tub, a sauna, and spa services are also featured at the business-friendly Gran Hotel Diligencias. Self parking and valet parking are free.

This 4-star Veracruz hotel is smoke free.

  • 121 guestrooms or units
  • Meeting rooms
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Gran Hotel Diligencias offers 121 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Tridosha. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.

Similar properties

Exterior
Emporio Veracruz Hotel
Malecon
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, 1,783 reviews
The price is CA $113
CA $133 total
includes taxes & fees
Apr 15 - Apr 16
Emporio Veracruz Hotel

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gran Hotel Diligencias

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 200.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gran Diligencias
Gran Diligencias Veracruz
Gran Hotel Diligencias
Gran Hotel Diligencias Veracruz
Gran Hotel Veracruz
Gran Hotel Diligencias Hotel
Gran Hotel Diligencias Veracruz
Gran Hotel Diligencias Hotel Veracruz

Frequently asked questions

How close is Gran Hotel Diligencias to the airport?

Gran Hotel Diligencias is 6.7 mi (26-min drive) away from the General Heriberto Jara Intl. Airport (VER) airport, the closest popular airport to the property.

How much does it cost to stay at Gran Hotel Diligencias?

As of Apr 13, 2026, prices found for a 1-night stay for 2 adults at Gran Hotel Diligencias on Apr 22, 2026 start from CA $45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Gran Hotel Diligencias have an airport shuttle?

Gran Hotel Diligencias offers an airport shuttle.

How close is Gran Hotel Diligencias to the beach?

This hotel is 6 mi (25-min drive) from Mocambo Beach and 1.6 mi (8-min drive) from Regatas Beach. Don't forget your sunscreen!

Does Gran Hotel Diligencias offer free breakfast?

Gran Hotel Diligencias does not offer free breakfast.

Is there a casino at Gran Hotel Diligencias?

No, there is no casino at this hotel, but Casino Codere Boca del Río (9-min drive) and Big Bola Casino (11-min drive) are nearby.

What time is check-in at Gran Hotel Diligencias?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Gran Hotel Diligencias?

This hotel offers free self parking and valet parking.

Does Gran Hotel Diligencias have a pool?

Gran Hotel Diligencias features an outdoor pool.

Does Gran Hotel Diligencias have a restaurant?

Gran Hotel Diligencias is home to Mariscos Villarica, which features Spanish cuisine.

Does Gran Hotel Diligencias have a spa?

Pamper yourself with a day at Spa Tridosha, where you can enjoy Swedish massages, body scrubs, and hydrotherapy.

How close is Gran Hotel Diligencias to downtown Veracruz?

Gran Hotel Diligencias is 0.5 mi away from Veracruz.

Gran Hotel Diligencias Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 678 out of 1191 reviews
Rating 8 - Good. 283 out of 1191 reviews
Rating 6 - Okay. 134 out of 1191 reviews
Rating 4 - Poor. 49 out of 1191 reviews
Rating 2 - Terrible. 47 out of 1191 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay!
Stayed 2 nights in Nov 2025

8/10 Good

mahali

Stayed 2 nights in Dec 2025

10/10 Excellent

Andres

Stayed 1 night in Dec 2025

10/10 Excellent

Bridget

Stayed 1 night in Oct 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice large rooms, comfortable beds. Good swimming pool and fitness room with sauna. Good location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Towels weren’t exactly white but location and service were excellent!
View from our room
Stayed 1 night in Dec 2025

10/10 Excellent

Jairo, Berrien Springs

Stayed 1 night in Nov 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities
Nice staff
Stayed 2 nights in Nov 2025

8/10 Good

Alma Leticia Lopez

Liked: Cleanliness, staff & service
Great location. Rooms are dated. Comfortable stay.
Stayed 4 nights in Oct 2025

8/10 Good

Rory, Santa Rosa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful, especially at the end of our 3-night stay by arranging our early morning taxi to the airport. The room was clean and large with a table and two chairs, and a king-sized bed. The hotel is right on the main square (el zocalo) so we could go out and hear live music and see dances. Unfortunately, as with many old buildings, there was an awful smell of the sewer emanating from the bathroom. It seemed to be strongest in the morning. But, short of knocking the beautiful hotel down and rebuilding, there is probably very little that be done to improve the smell.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jairo, Rock Hill

Stayed 1 night in Oct 2025

10/10 Excellent

Susan, HUNTSVILLE

Liked: Cleanliness, property conditions & facilities
Great location, right on the zocolo. Super friendly, helpful staff.
Stayed 6 nights in Oct 2025

8/10 Good

Margaret

Stayed 4 nights in Oct 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 4 nights in Oct 2025

4/10 Poor

Andrew

Stayed 3 nights in Oct 2025

10/10 Excellent

Bridget

Stayed 1 night in Oct 2025

10/10 Excellent

Bridget

Stayed 4 nights in Oct 2025

10/10 Excellent

Jairo, Rock Hill

Stayed 1 night in Oct 2025

8/10 Good

Vicente

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good hotel. GREAT Location except for the music out front. But it didnt bother me much. Room had a lot of space. But, if you have respiratory issues shud reconsider. Our room had mold. But as experiences go. I was comfortable. Thanks Gran hotel Diligencias:)
Stayed 3 nights in Oct 2025

6/10 Okay

Efrain

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Average Hotel, but great location

Room was clean but worn. Okay for overnight stay which is what I utilized it for. The lobby was clean, but the carpets in the room floors should be replaced and were not vacuumed. Outside bar was good. I would stay there again because I liked the location in the heart of the city; will look for other accommodations also.
Stayed 1 night in Sep 2025

10/10 Excellent

miguel

Liked: Cleanliness
Muy bueno
Stayed 4 nights in Sep 2025

6/10 Okay

Ryvkah

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property has an understated charm of years past. I’ve stayed there numerous times. Unfortunately, this time the room was disgustingly worn and dirty. We were in room 411 and it needed a deep cleaning. The bathroom was grotesque! I was hesitant to even shower. I hope, improvements are forthcoming to bring back the charm it once had!
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel muy lindo,la gente del hotel muy amables..comida muy rica.muy recomendado..
Stayed 3 nights in Sep 2025

8/10 Good

Rebeca

Stayed 1 night in Sep 2025

8/10 Good

Grecia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I’ve lived and stayed at this hotel since 1979. It is sad to see how run down the place is. It needs attention. However, the staff is amazing, it is clean and safe.
Stayed 1 night in Aug 2025