6/10 â Acceptable
Jessie R.
17 juill. 2025
Points forts : Propreté
POOR COMMUNICATION/UNSATISFACTORY STAY
I loved the property. I liked everything from the advertisement. I was truly excited about staying at this location and had high expectations. I paid all requested fees in a timely manner. I assured the owner that I would take good care of the property. There was no electricity in the property upon my arrival at 6 pm although I had been texted at 5 pm that it may not be on when I got there. I was not given a reasonable time period as to when I could expect the power to be on. There were no updates. I made a phone call at 8:00 p.m. and got voicemail. I decided to go to a hotel overnight at a cost of 147.40. I was not reimbursed nor was I offered a conciliatory gesture for my time and trouble. I talked to the owners around 9:00 p.m. and I expressed my displeasure about having to get a hotel. I didn't go to the property again until the next day when the power was on at 7:00 a.m. I had other issues with the house, and I sent pictures and videos of the problems. Though the house is beautiful I wouldn't stay there again because of poor owner response. I would need more than 1500 characters to accurately describe the issues I had with this property. There was no local support, as the owners lived out of state. I left the property on time on July 6th and made every effort to leave the property presentable. The owners did not want to compromise and said there was nothing to talk about. I was very disappointed.
Jessie R.
Séjour de 5 nuits en juillet 2025