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Anantara Palais Hansen Vienna – A Leading Hotel of the World

5.0 star property
5-star luxury hotel near Sigmund Freud Museum, connected to a rail/subway station

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Photo gallery for Anantara Palais Hansen Vienna – A Leading Hotel of the World

Business centre
Creator video - submitted by Tatsiana Navitskaya
2 bars/lounges
Presidential Suite
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Schottenring 24, Vienna, Vienna, 1010
  • Place, St. Stephen's Cathedral
    ‪11 min walk‬
  • Place, Stephansplatz
    ‪11 min walk‬
  • Place, Hofburg Imperial Palace
    ‪14 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room (French Balcony)

Premium Room (French Balcony) | Room amenity

Premium Room (French Balcony)

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room (Premium)

Frette Italian sheets, premium bedding, minibar, in-room safe

Grand Room (Premium)

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (French Balcony)

Junior Suite (French Balcony)

Junior Suite (French Balcony)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Anantara)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Anantara)

  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room (Extra Bed 3 Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room (Extra Bed 3 Adults)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Premium 1 Bedroom)

Suite (Premium 1 Bedroom)

Suite (Premium 1 Bedroom)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child)

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 2 Adults + 1 Child)

  • 53 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite (Extra Bed 3 Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 3 Adults)

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Grand Room (Premium, Extra Bed 2Ad + 1Ch)

Frette Italian sheets, premium bedding, minibar, in-room safe

Grand Room (Premium, Extra Bed 2Ad + 1Ch)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room (Premium, Extra Bed 3Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Grand Room (Premium, Extra Bed 3Adults)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 279 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (1 Bedroom ExtraBed 2 adults + 1 child)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (1 Bedroom ExtraBed 2 adults + 1 child)

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Anantara ExtraBed 2 ad + 2 ch)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Anantara ExtraBed 2 ad + 2 ch)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Vienna

Heart of Vienna.Within a 10-minute walk of this Innere Stadt hotel, you'll find Sigmund Freud Museum and Servitenkirche. Also, Judenplatz is within half a mile (1 km) and St. Stephen's Cathedral is within 2 miles (3 km).

What's nearby

  • St. Stephen's Cathedral - 11 min walk - 0.9 km
  • Stephansplatz - 11 min walk - 0.9 km
  • Vienna Christmas Market - 13 min walk - 1.1 km
  • Hofburg Imperial Palace - 14 min walk - 1.2 km
  • Vienna State Opera - 20 min walk - 1.7 km

Getting around

  • Schottenring U-Bahn - 4 min walk
  • Vienna Franz-Josefs-Station - 19 min walk
  • Vienna International Airport (VIE) - 23 min drive

Restaurants

  • ‪ÉMILE Brasserie & Bar - ‬4 min walk
  • ‪Theo’s Lobby Lounge & Bar - ‬1 min walk
  • ‪Feuerdorf am Donaukanal - ‬8 min walk
  • ‪Restaurant Hansen - ‬4 min walk
  • ‪Kulturverein Frau Mayer - ‬5 min walk

About this property

Anantara Palais Hansen Vienna – A Leading Hotel of the World

5-star luxury hotel near Sigmund Freud Museum, connected to a rail/subway station
Anantara Palais Hansen Vienna – A Leading Hotel of the World offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A sauna, multilingual staff, and tour/ticket assistance are also featured at the luxury Anantara Palais Hansen Vienna – A Leading Hotel of the World. Parking is available for a fee.

This 5-star Vienna hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1873
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Anantara Palais Hansen Vienna – A Leading Hotel of the World offers 152 accommodations with tablet computers and minibars. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Vienna hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Awards and affiliations

The property is a member of Historic Hotels of the World.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (EUR 52 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 44 to 49 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay movies
  • Tablet computer

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Maximum 2 (weight limit: 77 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.848 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 44 to 49 per person
  • Covered self parking fee: EUR 52 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hansen Kempinski
Hansen Kempinski Vienna
Kempinski Hansen Vienna
Kempinski Palais Hansen Vienna
Kempinski Palais Vienna
Palais Hansen Kempinski
Palais Hansen Kempinski Hotel
Palais Hansen Kempinski Hotel Vienna
Palais Hansen Kempinski Vienna
Palais Kempinski
Palais Hansen Kempinski Vienna Hotel

Anantara Palais Hansen Vienna – A Leading Hotel of the World Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 818 out of 1003 reviews
Rating 8 - Good. 131 out of 1003 reviews
Rating 6 - Okay. 36 out of 1003 reviews
Rating 4 - Poor. 11 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Adam

Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing. The staff were fantastic and so accommodating and took amazing care of us every step of the way. We loved our stay here and would definitely visit again!
Stayed 4 nights in Nov 2025

10/10 Excellent

Fariah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfy, clean, spacious and modern art deco hotel room. The bathroom was nice and clean.heated floors made it comfortable in winter. Rain shower was amazing! Very helpful and friendly staff. Highly recommend this hotel to anyone visiting Vienna. Location is great, city is 15mins walk.
Stayed 3 nights in Nov 2025

10/10 Excellent

cem, istanbul

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Close to the center of the city
Stayed 4 nights in Nov 2025

10/10 Excellent

Raymond

Stayed 2 nights in Nov 2025

10/10 Excellent

Ryan, Orem

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property
Stayed 1 night in Oct 2025

10/10 Excellent

Dinesh

Stayed 1 night in Oct 2025

10/10 Excellent

mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful and quieter hotel close to everything. Highly recommend
Stayed 4 nights in Aug 2025

8/10 Good

Rolando, New York

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay was great. Can’t complain about anything in general. I didn’t give it a full 5 stars as there were some minor things that were overlooked and that stood out to me. 1. The coffee in the minibar was never restocked. I had to call twice to get more coffee 2. The shower head from the rainforest shower part had only half the nozzles working. 3. The button mechanics for the bath and shower were, while kinda cool at first, ended up being wonky and felt a little gimmicky. Aside from that, the staff were very friendly, room service was timely, and the facilities and overall hotel was beautiful.
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveling to Vienna, stay here!

What an amazing hotel! The staff was so kind and the hotel is absolutely beautiful. For the first time I stayed at a hotel with the shower and bathtubs were so easy to use (very high tech). Conveniently located! Lastly, the breakfast was fantastic, don’t miss out.
Stayed 4 nights in Aug 2025

10/10 Excellent

Aislinn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sanjay

Stayed 2 nights in Jun 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SPECTACULAR. ONE OF THE GREATEST HOTELS IVE STAYED IN. FROM START TO FINISH OUTSTANDING.
Stayed 4 nights in Jun 2025

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location for the city and shops.
Stayed 3 nights in Feb 2025

10/10 Excellent

RUBEN - LAURA

Stayed 5 nights in May 2025

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A luxury hotel in the quiet financial district yet an easy walk to all the main visitor attractions.
Stayed 3 nights in May 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff and service were amazing ! Nothing too much trouble. Suites were beautiful. Will be back
Stayed 3 nights in May 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceeded expectations with its impeccable service, spotless rooms, and unbeatable location.
Stayed 2 nights in May 2025

10/10 Excellent

FIKRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!!!!!!!
Stayed 4 nights in May 2025

10/10 Excellent

MAYA

❤️❤️❤️❤️Anantara!
Stayed 3 nights in May 2025

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel 🌟🌟🌟🌟🌟
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel, Popesti Leordeni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelent
Stayed 3 nights in Apr 2025