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Best Western Plus Hotel Arcadia

Property class: 3.5
3.5-star Art Deco hotel near Madame Tussauds Vienna

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Photo gallery for Best Western Plus Hotel Arcadia

A buffet area with various food items, including pastries, bread, and fruits.
A hotel lobby with a reception desk, a large art piece on the wall, and a patterned floor.
Two people seated at a bar counter in a modern setting with shelves of bottles and glasses behind them.
A stained glass window with four panels depicting figures in nature. Below, there are two shelves with various objects.
A modern kitchen with built-in appliances, a wooden floor, and a hallway leading to a bedroom.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Max-Winter-Platz 5, Vienna, Vienna, 1020
  • Place, Wurstelprater
    ‪3 min walk‬
  • Place, Messe Wien Exhibition and Congress Center
    ‪8 min walk‬
  • Place, Prater
    ‪9 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪23 min drive‬

Room options

View all photos for Classic Room, 1 Twin Bed (1 Single Bed, Quiet Location)

A hotel room with a bed, a desk, a chair, a mirror, and a bathroom with a sink and mirror.

Classic Room, 1 Twin Bed (1 Single Bed, Quiet Location)

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds (Quiet Location)

A hotel room with two beds, a desk, a chair, and a TV.

Classic Room, 2 Queen Beds (Quiet Location)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Apartment, Multiple Beds, Kitchenette (Quiet Location)

A bedroom with a bed, bedside table, and wardrobe.

Standard Apartment, Multiple Beds, Kitchenette (Quiet Location)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location)

A neatly made bed with a headboard, a bedside table, and a bench in a hotel room.

Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location)

9.0 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room 1 Double Bed

A hotel room with two beds, a wooden headboard, a sofa, and a large window with curtains.

Classic Room 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Classic Two Queen Room

  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

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About the area

Vienna

Heart of Vienna.Within a 10-minute walk of this Leopoldstadt hotel, you'll find Madame Tussauds Vienna and Wurstelprater. Giant Ferris Wheel and Trinitarierkirche zum Heiligen Franz von Assisi are also within half a mile (1 km).

What's nearby

  • Wurstelprater - 3 min walk - 0.3 km
  • Giant Ferris Wheel - 8 min walk - 0.7 km
  • Messe Wien Exhibition and Congress Center - 8 min walk - 0.7 km
  • Prater - 9 min walk - 0.8 km
  • Vienna International Centre - 3 min drive - 2.1 km

Getting around

  • Vorgartenstraße Station - 6 min walk
  • Vienna Praterstern Station - 8 min walk
  • Vienna International Airport (VIE) - 22 min drive

Restaurants

  • ‪Ullmann's Zuckerbäckerei - ‬6 min walk
  • ‪ilkim Kebab - ‬7 min walk
  • ‪Ströck - Lassallestraße - ‬7 min walk
  • ‪Hanswurst'l - ‬5 min walk
  • ‪The Good Coffee Society 1020 - ‬6 min walk

About this property

Best Western Plus Hotel Arcadia

3.5-star Art Deco hotel near Madame Tussauds Vienna
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A sauna, a terrace, and multilingual staff are also featured at Best Western Plus Hotel Arcadia. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco Vienna hotel.

  • 1 building
  • 72 guestrooms or units
  • 5 levels
  • Built in 2013
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
Best Western Plus Hotel Arcadia offers 72 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Vienna hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 18 per night); reservations required
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Self parking on site (EUR 18 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 18 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 58 per vehicle (maximum occupancy 4)
  • Self parking fee: EUR 18 per night
  • Nearby parking fee: EUR 18 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Arcadia
Best Western Plus Arcadia
Best Western Plus Arcadia Vienna
Best Western Plus Hotel Arcadia
Best Western Plus Hotel Arcadia Vienna
Best Plus Arcadia Vienna
Best Western Plus Hotel Arcadia Hotel
Best Western Plus Hotel Arcadia Vienna
Best Western Plus Hotel Arcadia Hotel Vienna

Frequently asked questions

How close is Best Western Plus Hotel Arcadia to the airport?

Best Western Plus Hotel Arcadia is 13.8 mi (22-min drive) away from the Vienna International Airport (VIE) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Hotel Arcadia?

As of Aug 28, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Arcadia on Sept 20, 2026 start from CA $118, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Hotel Arcadia have an airport shuttle?

Best Western Plus Hotel Arcadia offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of EUR 58 per vehicle.

Does Best Western Plus Hotel Arcadia offer free breakfast?

Free breakfast isn’t provided at Best Western Plus Hotel Arcadia, but buffet breakfast is offered for a fee of EUR 18 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Best Western Plus Hotel Arcadia?

No, there is no casino at this hotel, but Casino Wien (6-min drive) is nearby.

What time is check-in at Best Western Plus Hotel Arcadia?

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Best Western Plus Hotel Arcadia?

Free parking is not available at this hotel. Self parking is available for EUR 18 per night.

Does Best Western Plus Hotel Arcadia have a pool?

Best Western Plus Hotel Arcadia does not have a pool.

Does Best Western Plus Hotel Arcadia have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Hotel Arcadia to downtown Vienna?

Best Western Plus Hotel Arcadia is 1.5 mi away from Vienna.

Best Western Plus Hotel Arcadia Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 283 out of 862 reviews
Rating 8 - Good. 400 out of 862 reviews
Rating 6 - Okay. 140 out of 862 reviews
Rating 4 - Poor. 25 out of 862 reviews
Rating 2 - Terrible. 14 out of 862 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ashling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and the hotel had a very convenient location. Lovely breakfast available.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Tomasz

Liked: Cleanliness, amenities, property conditions & facilities
great hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, less than a 10 minute walk to busway, very quiet.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities
Good pricing; close to where I wanted to go
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Dimitrios

Liked: Cleanliness, staff & service, amenities
Very good service and breakfast. Clean room. 10 minutes from Praterstern train station.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Alexandru

Liked: Cleanliness, staff & service, property conditions & facilities
Very good facilities!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Nurit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel,the staff was super friendly,walking distance to the center.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

niwar

Liked: Cleanliness, amenities, property conditions & facilities
Test was nice and stuff was lovely
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Elena

Liked: Cleanliness, property conditions & facilities
Simple, clean hotel near public transport.
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not worth the €18 per day. Better off just eating breakfast somewhere else.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Pratik Shailesh

LGBT friendly. Stayed there for Vienna pride. I had a great time.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Will return

Location & accomodation good, staff excellent.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definately stay there again. The properry was professional. Clean quiet. Staff was excellent and the service were wonderful.
Stayed 8 nights in Aug 2025
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable std twin bed room, non std pillows, with empty bar fridge to put your drinks in. Decent clean modern bathroom. Value for money stay.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was great for accessing public transport. The room was clean and the bed comfortable. There wasn't a huge amount of floor space for big luggage but I managed ok.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

D M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent value

Only stayed 1 night.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and nice breakfast

The hotel was located quite close to some attractions, like Prater for example. But it was also 5 minute walk to the underground for a 10 minute ride to the main area. The breakfast was nice.
Stayed 5 nights in Dec 2024
Verified review

8/10 Good

Zheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks to the staff for taking care of my luggage the few days im away from Vienna. Apart from the trash bin lid that’s not working in the room, everything is in good condition
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues, staff were nice and helpful.
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
The location of this property was not what I was expecting having never visited Vienna. This is clearly a hotel for business people and not necessarily for tourists. When we arrived our room was ready, which was lovely but there were issues with the room. The curtains were off the rod, the toilet paper holder was falling off the wall and the step on garbage can didn't work. Also the television wasn't working. I asked for these items to be fixed and they were done the next day! Very good service. But rather annoying in the first place. The staff were lovely. Breakfast was great. I was happy to have Oat Milk for my coffee. The start time at 6:30 was also terrific.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

PUI WEN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very poor sound proofing. Woke up every morning by door slamming and ppl walking down the corridor.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice air conditioning and room size

Impressed by the air conditioning and the size of the room. Nice bathroom too. Location isn’t the best but a nice hotel.
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Check in was very easy, having done most of it online. Hotel is very convenient, being 5 minutes walk from the nearest U-bahn stop (Nestroyplatz). However, room was quite small and was looking generally quite 'tired'. There was no functioning air-conditioning.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

cielo

Liked: Cleanliness, amenities, property conditions & facilities
It's conveniently located near grocery stores & metro. I enjoyed walking so I don't mind walking while sightseeing along the way. The front desk is always staffed & helpful. There's a fridge & percolator that's perfect for making my own coffee. Although they offer breakfast but at 18€ per day, I preferred getting my own food from nearby grocery stores that sell ready made sandwiches & salads, etc. I'd come back to this hotel again.
Stayed 8 nights in Oct 2025
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and attention amazing very friendly ,efficient nice and kind. Flexible as well.
Stayed 2 nights in Aug 2024