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Garner Hotel Vienna Prinz Eugen by IHG

4.0 star property
4-star hotel near Vienna State Opera

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Photo gallery for Garner Hotel Vienna Prinz Eugen by IHG

Restaurant
Exterior
Exterior
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
Wiedner Guertel 14, 1040 Wien 4, Vienna, Vienna, 1040
  • Place, Belvedere
    ‪3 min walk‬
  • Place, Vienna State Opera
    ‪3 min drive‬
  • Place, St. Stephen's Cathedral
    ‪4 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, soundproofing, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, soundproofing, free cribs/infant beds

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Balcony

Standard Room, 1 Single Bed, Balcony

Standard Room, 1 Twin Bed, Balcony

  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Twin Bed (Cosy)

In-room safe, desk, soundproofing, free cribs/infant beds

Room, 1 Twin Bed (Cosy)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Kitchenette (Family Room)

Suite, 1 Queen Bed with Sofa bed, Kitchenette (Family Room)

Suite, 1 Queen Bed with Sofa bed, Kitchenette (Family Room)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Vienna City View)

In-room safe, desk, soundproofing, free cribs/infant beds

Standard Room, 1 King Bed (Vienna City View)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Up to 3 Guests, Family Room)

In-room safe, desk, soundproofing, free cribs/infant beds

Standard Room, 1 King Bed (Up to 3 Guests, Family Room)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Family Room)

In-room safe, desk, soundproofing, free cribs/infant beds

Standard Room, 1 King Bed (Family Room)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony (Up to 3 Guests, Family Room)

In-room safe, desk, soundproofing, free cribs/infant beds

Standard Room, 1 King Bed, Balcony (Up to 3 Guests, Family Room)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

In-room safe, desk, soundproofing, free cribs/infant beds

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Terrace (Family Room)

In-room safe, desk, soundproofing, free cribs/infant beds

Premium Room, 1 King Bed with Sofa bed, Terrace (Family Room)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Family Room)

Premium Room, 1 King Bed with Sofa bed (Family Room)

Premium Room, 1 King Bed with Sofa bed (Family Room)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Balcony

In-room safe, desk, soundproofing, free cribs/infant beds

Standard Room, 1 Double Bed, Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double or Twin Room

In-room safe, desk, soundproofing, free cribs/infant beds

Comfort Double or Twin Room

  • Sleeps 2

View all photos for Economy Single Room

In-room safe, desk, soundproofing, free cribs/infant beds

Economy Single Room

  • Sleeps 1

View all photos for Standard Double or Twin Room

In-room safe, desk, soundproofing, free cribs/infant beds

Standard Double or Twin Room

  • Sleeps 2

View all photos for Standard Triple Room

In-room safe, desk, soundproofing, free cribs/infant beds

Standard Triple Room

  • Sleeps 3

View all photos for Superior Double or Twin Room

In-room safe, desk, soundproofing, free cribs/infant beds

Superior Double or Twin Room

  • Sleeps 2

View all photos for Executive Room

In-room safe, desk, soundproofing, free cribs/infant beds

Executive Room

  • Sleeps 4

View all photos for Executive Apartment

In-room safe, desk, soundproofing, free cribs/infant beds

Executive Apartment

  • Sleeps 4

1 King Standard Family Room

  • Sleeps 3

1 King Standard Balcony Up To 3 Guests Family Room

  • Sleeps 3

1 King Standard Balcony

  • Sleeps 2

1 King Premium Sofa Bed Family Room

  • Sleeps 3

1 King Standard Vienna City View

  • Sleeps 2

1 King Premium Terrace Sofa Bed Family Room

  • Sleeps 3

1 King Standard Up To 3 Guests Family Room

  • Sleeps 3

1 Queen Suite Kitchenette Sofa Bed Family Room

  • Sleeps 4

1 Double Standard Balcony

  • Sleeps 2

1 Single Cosy

  • Sleeps 1

1 Single Standard Balcony

  • Sleeps 1

2 Single Standard

  • Sleeps 2

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About the area

Vienna

Wieden stay.Your stay at this Wieden hotel places you within 2 miles (3 km) of Vienna State Opera and St. Stephen's Cathedral. Vienna Christmas Market and Prater are also within 3 miles (5 km).

What's nearby

  • Belvedere - 3 min walk - 0.3 km
  • Vienna State Opera - 3 min drive - 2.4 km
  • Hofburg Imperial Palace - 4 min drive - 2.4 km
  • St. Stephen's Cathedral - 4 min drive - 2.8 km
  • Vienna Christmas Market - 5 min drive - 3.8 km

Getting around

  • Quartier Belvedere S-Bahn - 2 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 3 min walk
  • Vienna International Airport (VIE) - 20 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪o'mellis - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Chutney - ‬4 min walk

About this property

Garner Hotel Vienna Prinz Eugen by IHG

4-star hotel near Vienna State Opera
Garner Hotel Vienna Prinz Eugen by IHG offers its guests multilingual staff, tour/ticket assistance, and dry cleaning/laundry services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Garner Hotel Vienna Prinz Eugen by IHG also features a front-desk safe and an elevator.
  • 1 building
  • 109 guestrooms or units
  • 8 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • Bar or lounge
Garner Hotel Vienna Prinz Eugen by IHG offers 109 accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 29 per day); discounts available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 19 per person
  • A bar/lounge

Accessibility

  • Elevator

Room amenities

Entertainment

  • 22-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Nearby parking fee: EUR 29 per day (1640 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Eurocard, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Prinz Eugen
Novum Hotel Prinz Eugen Wien Vienna
Prinz Eugen Hotel Vienna
Prinz Eugen Vienna
Novum Prinz Eugen Wien Vienna
Novum Prinz Eugen Wien

Reviews

Garner Hotel Vienna Prinz Eugen by IHG Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 413 out of 1009 reviews
Rating 8 - Good. 390 out of 1009 reviews
Rating 6 - Okay. 128 out of 1009 reviews
Rating 4 - Poor. 30 out of 1009 reviews
Rating 2 - Terrible. 48 out of 1009 reviews

Reviews

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Jul 2025

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip to Vienna

Location was excellent as we arrived by train. Rooms were very big and had kitchen which was useful. Overall would recommend.
Stayed 2 nights in Jul 2025

8/10 Good

Avraham O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

alessandro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Property with breakfast. Conveniently located in Vienna main station which has a lot of grocery stores and bakery shops
Stayed 2 nights in Jun 2025

6/10 Okay

Teresa

Travelled with family
Is an old fashioned hotel. The staff were friendly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Andy

Stayed 2 nights in Jun 2025

10/10 Excellent

Vagharsh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This property has everything going for it and appears to have been recently upgraded. You are near most forms of public transport and walking distance to one of Vienna's top tourist attractions with a palace and great surrounds. If you can be fortunate enough to score an upper balcony room at the rear of the building you are in for one of the great views of Vienna, particularly at night. The one suggestion that will improve peoples stay at the hotel is to organise express check out for guests.
Stayed 3 nights in Jun 2025

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities
No comment
Stayed 3 nights in Jun 2025

10/10 Excellent

samer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice. Air conditioning is not noisy. Rooms are clean.
Stayed 4 nights in Jun 2025

8/10 Good

SHUQI

Stayed 1 night in Jun 2025

2/10 Terrible

Pierrette

Stayed 4 nights in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property, very close to the transit station and public transit. The room was clean, well appointed and very well setup for the traveller.
Stayed 4 nights in May 2025

10/10 Excellent

Fang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Scott, New York

Disliked: Amenities, property conditions & facilities
IHG has some serious wormer to do on the property. AC doesn’t work, one bottle of water for 2 days, rooms are dowdy and dated. Best facet is location near train station. Staff was mixed: Herr Salem whom I dealt with twice was unsmiling and not particularly helpful. IHG needs to retrain him to be nicer and more service oriented or he needs to go. On the other hand the night clerk, younger and with more energy, that checked me in was nice and helpful. Again IHG has a LOT of work to do on this property: get to it!!
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotlessly clean, with fixtures and fittings which looked very new. I had a great view of the city from my balcony (shown in photo). The hotel is some distance from the sights of central Vienna, but close to the sights of Belvedere, and very handy for the Hauptbahnhof (main train station).
Stayed 1 night in May 2025

10/10 Excellent

Seraphine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Loved it! Conveniently located. Check in was easy and professional. Dominik at the concierge was very pleasant and helpful. Dankeschön!
Stayed 3 nights in May 2025

6/10 Okay

Yves

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

glenn, Mckinney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is close to the central train station, grocery store and restaurants. I wanted to thank Sam for being so helpful. Helped us with places to eat, showed us how to manage train and buses. Definitely coming back and giving Sam a five star service.
Stayed 8 nights in May 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station
Stayed 3 nights in Apr 2025

10/10 Excellent

Cathrine Terry

Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location near Vienna Central Statiom, comfortable beds, modern, and very quiet. Highly recommended!
Stayed 2 nights in May 2025

6/10 Okay

Laszlo

Liked: Cleanliness
No early check-in. Very small room. But very close to train station and Belveder.
Stayed 1 night in May 2025

4/10 Poor

Denson

Disliked: Staff & service

No Service Hotel!

It’s the worst hotel customer service that I have never had! The receptionist were rude, lazy and arrogant! They had no intention to let you check in earlier. we arrived at 1pm, the first receptionist was nice, she said that the check in time would be at 2pm, so we waited. At 2pm, tried to check in, the other receptionist quickly responded that it’s 3pm. She had no intention to check if our room is available, so everyone was waiting there till 3pm. When we wanted to leave the luggage before checking in, the lady pointed that we could leave a narrow space at the corner. However, not long after, there’re a “White Couple” asked to leave the luggage there, the lady opened a room for them to put their luggage inside. That’s not the worse part, we were told that the air conditioning won’t be able to work till the outside temperature is 30 degrees, this is insane! The overall impression for the hotel staff was arrogant, discriminating and disrespectful! Honestly, I didn’t feel any “Hotel Service “ in this hotel at all! Good luck if you want to stay in this hotel!
Stayed 4 nights in May 2025