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smartments Wien Heiligenstadt

3.5 star property
3.5-star aparthotel near Vienna Christmas Market

Choose dates to view prices

Photo gallery for smartments Wien Heiligenstadt

Interior entrance
Exterior
Reception
Studio XL | Private kitchen
Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
  • Laundry

Explore the area

View in a map
Leopold-Ungar-Platz 3, Vienna, Wien, 1190
  • Place, Karl Marx Hof
    ‪3 min walk‬
  • Place, Danube Bike Path (Vienna)
    ‪6 min walk‬
  • Place, Setagaya Park
    ‪13 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Studio

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio XL

Studio XL

Studio XL

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Familyapartment

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Familyapartment

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Studio

  • Sleeps 2

Studio Xl

  • Sleeps 2

Family Room

  • Sleeps 4

Family Apartment

  • Sleeps 4

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About the area

Vienna

Döbling stay.Within a 15-minute walk of this Döbling aparthotel, you'll find Danube Bike Path (Vienna) and Danube River. Millennium City and Alte Donau are also within 2 miles (3 km).
View more Aparthotels in ViennaOpens in a new window

What's nearby

  • Karl Marx Hof - 3 min walk - 0.3 km
  • Danube Bike Path (Vienna) - 6 min walk - 0.6 km
  • Setagaya Park - 13 min walk - 1.1 km
  • Beethoven-Heiligenstadter-Testament - 14 min walk - 1.2 km
  • Millennium City - 4 min drive - 2.8 km

Getting around

  • Vienna Heiligenstadt Station - 2 min walk
  • Heiligenstadt, 12.-Februar-Platz Tram Stop - 5 min walk
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tekaway Sushi - ‬3 min walk
  • ‪Restaurant Coretto - ‬15 min walk
  • ‪Amador's Wirtshaus & Geißlerei - ‬14 min walk
  • ‪FukuKai Asiatisches Restaurant - ‬10 min walk

About this property

smartments Wien Heiligenstadt

3.5-star aparthotel near Vienna Christmas Market
As a guest of smartments Wien Heiligenstadt, you'll find a vending machine, laundry facilities, and express check-in. WiFi is free in public spaces. Smartments Wien Heiligenstadt also features express check-out, an elevator, and a water dispenser.

This 3.5-star Vienna aparthotel is smoke free.

  • 166 guestrooms or units
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Elevator
  • No smoking on site
  • Water dispenser
Smartments Wien Heiligenstadt offers 166 accommodations with espresso makers and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 3.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

This Vienna aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster
  • Water dispenser

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 15-inch flat-screen TV

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator (39 inch wide door)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Iron/ironing board on request
  • Vending machine
  • Weekly housekeeping

Things to do

  • Bicycle parking

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 166 units
  • Bicycle parking
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • An effective city/local tax rate of 2.848 percent will be charged

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

Property is also known as

SMARTments business WIEN HEILIGENSTADT Vienna
SMARTments business WIEN HEILIGENSTADT Aparthotel
SMARTments business WIEN HEILIGENSTADT Aparthotel Vienna

smartments Wien Heiligenstadt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 79 reviews
Rating 8 - Good. 28 out of 79 reviews
Rating 6 - Okay. 5 out of 79 reviews
Rating 4 - Poor. 4 out of 79 reviews
Rating 2 - Terrible. 1 out of 79 reviews

9.0/10

Cleanliness

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Iftikhar

Liked: Cleanliness, amenities, property conditions & facilities
very nice and up to the mark
Stayed 8 nights in Sep 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities
beautiful apartment right next to the Metro excellent staff
Stayed 7 nights in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Near to metro station
Stayed 3 nights in Sep 2025

10/10 Excellent

PAOLO

Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2025

8/10 Good

Evelyn

Stayed 6 nights in Sep 2025

10/10 Excellent

Myrna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Near public transportation & just few stops to city center. Very clean, modern, staff were great. They have free coffee too.
Stayed 13 nights in Jul 2025

10/10 Excellent

Artur

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All was great! Super easy to check in and out! Stayed for 2 weeks and room was regularly cleaned!
Stayed 16 nights in Jun 2025

8/10 Good

Zachary

Travelled with family
Liked: Cleanliness, room comfort
Very clean. Right next to station. Very helpful and friendly staff.
Stayed 1 night in Mar 2025

8/10 Good

Ruqaya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Sink is outside the bathroom which is very inconvenient for hand washing after using the toilet. Iron is available from reception but reception has very few working hours so it's best to bring your own or ensure you request it on time when reception is open.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

walter, Rio Rancho

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great BUT one caution: If you arrive on Sat, Sun, Holiday or before 0800 or after 1600 weekdays there is no staff. You must register online on Hotelbird app or on provided tablet on counter.
Stayed 6 nights in Sep 2024

6/10 Okay

Renate, Ames

Travelled with family
Disliked: Property conditions & facilities
Needs better cleaning. Curtains were dirty. Shower is slippery and small.
Stayed 5 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jun 2024

8/10 Good

Sarang

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was ok but the air conditioning did not work and we had to sleep with the window open, so too much light!
Stayed 3 nights in May 2024

10/10 Excellent

Fred

Stayed 7 nights in Sep 2023

4/10 Poor

VOLKAN

Business traveller
Disliked: Room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Great quality at affordable price
Stayed 2 nights in Aug 2023

10/10 Excellent

Richie Jay

Liked: Cleanliness, amenities, property conditions & facilities
Checked-in exactly on time and check out prior at 11 AM. Excellent place and I would come back again. Unfortunately, I asked the receptionist for clean up the room. I came back after several hours I was gone. The room still dirty and dirty towels still on the floor. I was not happy at all.
Stayed 7 nights in Jun 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great place, excellent price and very clean. Very minimal (in a good way) - had some issues with the key card working but always got it to work eventually.
Stayed 7 nights in Apr 2023

10/10 Excellent

Abdullatif

Liked: Cleanliness, room comfort
Stayed 15 nights in Nov 2022

8/10 Good

MEHDI, Petaling Jaya

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room and hotel were clean. The hotel was Accessible, Location was perfect. Bus, Train are close to the hotel. Check in and Check out are organization were perfect. but The bedsheets were not clean. Fan of Bathroom did not work well.
Stayed 28 nights in Sep 2022

4/10 Poor

Agata

Stayed 2 nights in Aug 2022

10/10 Excellent

Christopher John

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 11 nights in Jun 2022

10/10 Excellent

Gulten

Liked: Cleanliness, amenities
Stayed 28 nights in May 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Room comfort
Stayed 1 night in Jan 2022