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SO/ Vienna

5.0 star property
Family-friendly 5-star hotel near Vienna Christmas Market

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Photo gallery for SO/ Vienna

Restaurant
Creator video - submitted by Meghan Feeney
Exterior
Pool
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Praterstrasse 1, Vienna, Vienna, 1020
  • Place, Schwedenplatz
    ‪3 min walk‬
  • Place, Stephansplatz
    ‪8 min walk‬
  • Place, St. Stephen's Cathedral
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room (Ferris Wheel View), Queen Bed

Superior Room (Ferris Wheel View), Queen Bed

Superior Room (Ferris Wheel View), Queen Bed

9.2 out of 10
Wonderful
(29 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Black Deluxe Suite (Danube Canal View), King Bed

Black Deluxe Suite (Danube Canal View), King Bed

Black Deluxe Suite (Danube Canal View), King Bed

  • Canal view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Cathedral View), King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room (Cathedral View), King Bed

9.4 out of 10
Exceptional
(39 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite (Cathedral View), King Bed

Executive Suite (Cathedral View), King Bed

Executive Suite (Cathedral View), King Bed

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Corner (Ferris Wheel View), 2 Queen Beds

Corner (Ferris Wheel View), 2 Queen Beds

Corner (Ferris Wheel View), 2 Queen Beds

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite (270° Skyline View), Grand King Bed

Presidential Suite (270° Skyline View), Grand King Bed | View from room

Presidential Suite (270° Skyline View), Grand King Bed

  • City view
  • 180 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room (Ferris Wheel View), Queen Bed

Classic Room (Ferris Wheel View), Queen Bed

Classic Room (Ferris Wheel View), Queen Bed

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room (Cathedral View), King Bed

Executive Room (Cathedral View), King Bed

Executive Room (Cathedral View), King Bed

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

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About the area

Vienna

Leopoldstadt stay.Within a 15-minute walk of this Leopoldstadt hotel, you'll find Stephansplatz and St. Stephen's Cathedral. Vienna Christmas Market and Spanish Riding School are also within 2 miles (3 km).

What's nearby

  • Schwedenplatz - 3 min walk - 0.3 km
  • Stephansplatz - 8 min walk - 0.7 km
  • St. Stephen's Cathedral - 8 min walk - 0.7 km
  • Spanish Riding School - 14 min walk - 1.2 km
  • Hofburg Imperial Palace - 14 min walk - 1.2 km

Getting around

  • Gredlerstraße Tram Stop - 2 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 21 min drive

Restaurants

  • ‪Motto am Fluss - ‬3 min walk
  • ‪Das LOFT - ‬1 min walk
  • ‪Badeschiff - ‬4 min walk
  • ‪Swing Kitchen - ‬3 min walk
  • ‪Goldener Papagei - ‬4 min walk

About this property

SO/ Vienna

Family-friendly 5-star hotel near Vienna Christmas Market
SO/ Vienna offers its guests a full-service spa, 2 hot tubs, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Spa services, a library, and a terrace are also featured at the luxury SO/ Vienna. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Vienna hotel.

  • 182 guestrooms or units
  • 18 levels
  • Meeting rooms
  • Built in 2010
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
SO/ Vienna offers 182 accommodations with minibars and laptop-compatible safes. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

So Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 24 per day)
  • Available in some public areas: Free WiFi; wired internet (EUR 24 per stay)

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: EUR 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Library
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Handrails in stairways (29 inches high)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 150
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 150
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 42 per person
  • Fee for in-room wired internet: EUR 24 per day (rates may vary)
  • Fee for wired internet in public areas: EUR 24 per stay (rates may vary)
  • Airport shuttle fee: EUR 55 per vehicle (one way)
  • Self parking fee: EUR 40.00 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 150 (subject to availability)
  • Late check-out fee: EUR 150 (subject to availability)
  • Rollaway bed fee: EUR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Stephansdom
Sofitel Stephansdom Hotel
Sofitel Stephansdom Hotel Vienna
Sofitel Vienna
Sofitel Vienna Stephansdom
Vienna Sofitel
Vienna Stephansdom
Sofitel Vienna Stephansdom Hotel Vienna
SO/ Vienna Hotel
SO/ Vienna Hotel
SO/ Vienna Vienna
SO/ Vienna Hotel Vienna

SO/ Vienna Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 729 out of 1001 reviews
Rating 8 - Good. 174 out of 1001 reviews
Rating 6 - Okay. 60 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

James Edward

Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel Great location Stunning restaurant
Stayed 3 nights in Oct 2025

6/10 Okay

Wisutthanawit

Stayed 2 nights in Oct 2025

10/10 Excellent

Aisi

Stayed 1 night in Oct 2025

10/10 Excellent

Zeyad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you very much for everything they did for us in our anniversary and appreciate everything they have. They made.
Stayed 3 nights in Oct 2025

10/10 Excellent

Aisi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
everything is great at this place.
Stayed 3 nights in Oct 2025

8/10 Good

Robert George

Stayed 4 nights in Oct 2025

10/10 Excellent

jose, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Omar

Stayed 1 night in Oct 2025

10/10 Excellent

Boonleng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything in the Mini Bar is Complimentary

Clean spacious room, amazing view, close to attractions, friendly staff, and everything in the mini bar is complimentary!
Stayed 3 nights in Oct 2025

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities

Good locations and modern

Nice hotel..very modern. Beds a little too soft for us. Good location 10 mins from St Stephen’s! Parking underneath in caged locked area..very secure !
Stayed 3 nights in Oct 2025

8/10 Good

Keith

Travelled with group
Liked: Cleanliness, staff & service, amenities
Modern hotel, contemporary style. Great breakfast and lovely views at the rooftop, penthouse bar area. The room was too modern for my 80 yr old companion - dim lighting and too much shades of grey and black. Rather "cold" decor, no curtains or carpet - instead metal window shutters ! Housekeeping was average, staff in restaurant and reception were friendly and efficient.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved this hotel! We had 2 double beds which allowed our family to stay together. The beds were so comfy, the views were incredible, and the layout of the room was super smart. The bathroom had several sections making it easy to share with the family. Separate toilet area, separate shower and bath tub areas. 3 sinks! Easy to use mirrors to get ready even if others were showering/using toilet. Free mini bar and cool peek a boo views even from the cool and roomy closets. Interesting and fun roof top bar/restaurant. Good location just slightly outside of the hustle and bustle. Would definitely stay here again!
Stayed 3 nights in Sep 2025

6/10 Okay

Lauren

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Absolutely stunning view from the rooftop. This hotel is very modern and chic making it highly desirable. While beautiful, the AC in our room went out and we had to shift to a smaller room with a lesser view. Staff did their best to accommodate. Seems that the hotel focused more on how it looks than the infrastructure itself. Would still highly recommend!
Stayed 3 nights in Sep 2025

8/10 Good

Shaun Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My bath plug was broken and mirror in toilet cracked. I was not able to airplay my device to the room TV. Otherwise lovely friendly staff and design and room outlay was beautiful and stylish. The hotel is a stunning building and easy walkable distance to shopping areas. Room service was excellent.
Stayed 3 nights in Sep 2025

10/10 Excellent

Timothy, Coxhoe

Stayed 3 nights in Sep 2025

2/10 Terrible

Ondrej, Sarasota

Liked: Staff & service
Disliked: Cleanliness
There was a chemical smell in the room
Stayed 3 nights in Sep 2025

10/10 Excellent

tomer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best for families and couples

Excellent, very family friendly service. Wonderful view from the top floor.
Stayed 1 night in Aug 2025

10/10 Excellent

Paola, Boca Raton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and location. We loved the white hotel room, super clean, new and comfortable. I do recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at this hotel. The room was spacious, bright, modern, and offered an incredible view of the city—it was truly one of the best hotel rooms I’ve ever stayed in. The staff were very friendly, and I especially want to mention Anousha, who was exceptionally kind and helpful. If there’s one area for improvement, it would be the lobby, which felt a bit dark and didn’t offer much in terms of amenities or atmosphere. Overall, I highly recommend this hotel.
Stayed 4 nights in Sep 2025

8/10 Good

Mohammed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very helpful staff. Convenient location, close to the main parts of the city and transport. Phenomenal breakfast with views, excellent service overall. The room views were great. Only downside was that the TV would not connect to our phones to be able to watch Netflix/youtube etc. no big deal as most people don’t go on holiday to watch TV. But was a shame as it is nice when winding down before bed.
Stayed 4 nights in Aug 2025

10/10 Excellent

Todd, MIAMI BEACH

Stayed 3 nights in Sep 2025

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

8/10 Good

Abhilasha Suhas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good but no customer service over there
Stayed 1 night in Sep 2025