8/10 Good
Ping
Travelled with partner
Mar 10, 2025
This hotel is quite nice. We got a very spacious room with a balcony overlooking the Mekong River. Amenities were superb. Mattress and pillows were comfy and sheets were clean. Only complaint about the room is that the floor was rather dusty and dirty, especially under the furniture and around the legs of chairs.
The restaurants serve excellent food. The included breakfast was very nice with a good spread. Yue Yuen Chinese Restaurant served really authentic and delicious Chinese cuisine. We also had dinner at the Lobby Bar and Restaurant and tried some nice Laotian food. While the food and drinks were very good, the experience was marred by a bizarre incident - a young man approached us as we were eating, unfurled a Russian flag, introduced himself as from Russian and said he had something to show us. As he was reaching into his bag, it occurred to us that he could be a security risk. We hastily told him we were not interested and thankfully, he left without causing any trouble. The restaurant staff just stood by and watched the entire incident, and did not intervene. We felt it was not nice or safe to allow an uninvited stranger to harass your customers, right inside a reputable hotel.
Ping
Stayed 2 nights in Mar 2025