There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.
A business center and meeting rooms are available. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Hotel Puerto Mayor. Free self parking is available.
I had a very nice stay at the Puerto Mayor. It was a good value for the cost especially since it included breakfast. The hotel personnel were pleasant and the room was quiet.
I stayed there before a cruise and the cab ride to the terminal only took a few minutes. That was a real convenience. The hotel was within sight of the ship and no hotel was any nearer.
I got to San Antonio by bus from Santiago and the taxi ride from the bus terminal to the hotel only took about 15 minutes.
I was able to check in early. I was able to checkout at 2. We could see our cruise ship from our room. The cruise was delayed. They were very accommodating. The restaurant on the property was very and very reasonable. The police HQ is the building next door.
This place is a dump with no customer service. We arrived at 12:30 pm after a very long day and night of travel and were told we could not check into our room. The manager practically yelled at us that âcheck in time is 2:00!!â When we did get into the room later, we could not believe how shabby it was. We paid a lot for two nightsâ stay â way more than it was worth, so I looked up online what the rate was for that night and it was less than half what we were paying. I went to the front desk and pointed this out to the clerk and her response was, âour rates change all the time and you booked a long time ago.â I asked her, âif someone came up and asked for a room right now, you would give it to them at this lower rate?â She said yes. I asked her if she understood why I was upset and wouldnât she feel the same way if she were in my position. She said yes but she couldnât do anything about it and I would have to talk to the manager who wasnât there at the time. She didnât offer to talk to him for me. The next morning, we tried to take showers and there was no hot water. When I told the desk clerk, she just shrugged. No apologies. Nothing. There was zero attempt during our entire stay to make us feel welcome or comfortable. If you have to stay in San Antonio, avoid this place and stay at the casino.
La atenciĂłn del personal tanto de atenciĂłn como limpieza y restaurante de desayuno muy bien y buen servicio no asĂ el personal del restaurante de cena muy complicado y de atenciĂłn nada agradable
Precruise night. It was good. Only a 15 minute walk to the ship. Mostly downhill and then on the level.
Continental breakfast. Lovely view of the harbour except for the super big cranes. Walk to the beach and see the sea lions and pelicans.
Hotel is dated and needs modernising.Wifi did not work in bedrooms, no tea or coffee facilities in the room.
Location for cruise terminal was the only plus factor