Note fondée sur 905 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 juill. 2023 sur Expedia
Parfait séjour familial🌸 je le recommande à tout le monde✨
Commentaires de Gestion de l’hôtel
14 juill. 2023 par Tracy, Gestion de l’hôtel
Hello and thank you for your review! Have a great rest of the summer!
par un voyageur
Publié le 30 avr. 2021 sur Hotels
par un voyageur
Publié le 15 mars 2019 sur Expedia
Most likely the most pleasant, devoted and sweetest staff in America !
What a charm to walk-in the beautiful, festive & luminous lobby every time !
Great amenities !
Lisa (front desk) is just a sweetheart and Kim (concierge) is as well.
A very nice man also helped me with internet issues (David, I think).
They really surpass themselves to please the customers at this Courtyard Marriott: A+.
The hotel is charming and perfectly located with gorgeous views from every room. Quiet when I was there (January/February). Spacious and smartly furnished & decorated rooms as well. Bed was ultra comfortable.
The only issue I had was with the cleaning. First room I checked into had a dysfunctional AC/Heating unit covered in clumps of dust that were flying off everywhere. The second room was much better, but still very dusty on every surface (you could write with your fingers). The bathroom also needed renovations and several hairs lying or stuck pretty much everywhere. Finger marks on all light switches and doors.
The eating area in the lobby is very pleasant but I believe the spaces between the sofas and cushions have never been cleaned. It was icky to say the least.
If management manages to resolve the cleaning issues, you would have a gem of a mid-range hotel.
Despite all that, I would definitely book there again because I loved my 8 day stay.
par un voyageur de Laval,Qc
Publié le 1 janv. 2019 sur Expedia
En général tout est assez bien. Juste peut-être augmenter la température de l’eau de la piscine intérieur pendant l’hiver.
par un voyageur de Burlington
Publié le 13 juin 2024
Nice people, but we had to stay on housekeeping. They don’t clean every day. Pool was freezing cold.
Commentaires de Gestion de l’hôtel
14 juin 2024 par TK, Gestion de l’hôtel
Hi Connie, thank you for the review. The Courtyard standard is in room housekeeping service is provided every other day if you are staying 3 nights or more. Also our outdoor pool is not heated but because of the high temps we have had recently the pool temperature has gotten much warmer.
par un voyageur
Publié le 18 mars 2024 sur Hotels
Hotel is in a great location for the beach. However, the AC unit is extremely loud making it super difficult to sleep. The smoke detector has a flashing light on it also making it super difficult to sleep because it is super bright. Bed is not comfortable and the pillows are extremely flat.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Tracy, Gestion de l’hôtel
Hi Lindsay thank you for bringing this to our attention and I apologize. Can you provide us what room number you were in so I can have my engineering team look at these items? Thank you!
par un voyageur
Publié le 18 mars 2024 sur Hotels
par un voyageur
Publié le 16 mars 2024 sur Expedia
Relaxing stay
Commentaires de Gestion de l’hôtel
19 mars 2024 par Tracy, Gestion de l’hôtel
Hello Rosemary, glad to hear you enjoyed your stay!
par un voyageur
Publié le 25 févr. 2024 sur Hotels
par un voyageur
Publié le 21 févr. 2024 sur Expedia
There was a track and field group on our floor that were blasting music at 8am on our floor for the two days we were there Very rude and awful We should of been moved to another floor but were not accommodated
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Tracy, Gestion de l’hôtel
Hi Bradley, thank you for the comment. We apologize for the inconvenience. We will follow up with the sports team. Thank you!
