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Hotel Silken Ciudad de Vitoria

4.0 star property
4-star hotel in Lovaina

Choose dates to view prices

Photo gallery for Hotel Silken Ciudad de Vitoria

Exterior
Lobby
Reception
Spa
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
Portal De Castilla 8, Vitoria-Gasteiz, Alava, 1008
  • Place, Virgen Blanca Square
    ‪8 min walk‬
  • Place, Mendizorroza Stadium
    ‪13 min walk‬
  • Place, Cathedral of Santa Maria de Vitoria
    ‪13 min walk‬
  • Airport, Vitoria (VIT)
    ‪11 min drive‬

Room options

View all photos for Club Double Room (Silken Club)

1 bedroom, down comforters, minibar, in-room safe

Club Double Room (Silken Club)

8.8 out of 10
Excellent
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (extra bed for an adult)

1 bedroom, down comforters, minibar, in-room safe

Standard Room (extra bed for an adult)

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite

1 bedroom, down comforters, minibar, in-room safe

Junior Suite

7.6 out of 10
Good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, down comforters, minibar, in-room safe

Standard Room

9.0 out of 10
Wonderful
(14 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, Balcony

1 bedroom, down comforters, minibar, in-room safe

Suite, Balcony

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Single Use

1 bedroom, down comforters, minibar, in-room safe

Double Room Single Use

8.0 out of 10
Very good
(4 reviews)
  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Club Double Room Single Use (Silken Club)

1 bedroom, down comforters, minibar, in-room safe

Club Double Room Single Use (Silken Club)

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room (extra bed for a child)

1 bedroom, down comforters, minibar, in-room safe

Standard Double Room (extra bed for a child)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room Single Use (Parking Included)

1 bedroom, down comforters, minibar, in-room safe

Double Room Single Use (Parking Included)

  • 20 sq m
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Double Room (Parking Included)

1 bedroom, down comforters, minibar, in-room safe

Double Room (Parking Included)

8.8 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Suite, Balcony (1 adult)

1 bedroom, down comforters, minibar, in-room safe

Suite, Balcony (1 adult)

  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite (1 adulto)

1 bedroom, down comforters, minibar, in-room safe

Junior Suite (1 adulto)

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, down comforters, minibar, in-room safe

Deluxe Room

8.4 out of 10
Very good
(6 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Deluxe Double Room Single Use

1 bedroom, down comforters, minibar, in-room safe

Deluxe Double Room Single Use

  • Sleeps 1
  • 2 Large Twin Beds OR 1 Queen Bed

About the area

Vitoria-Gasteiz

Central Vitoria-Gasteiz getaway .Within a 10-minute walk of this Lovaina hotel, you'll find Florida Park and Cathedral of Mary Immaculate. Basque Parliament Building and Armory Museum of Alava are also within half a mile (1 km).

What's nearby

  • Armory Museum of Alava - 3 min walk - 0.3 km
  • Virgen Blanca Square - 8 min walk - 0.7 km
  • Plaza de Espana - 9 min walk - 0.8 km
  • Mendizorroza Stadium - 12 min walk - 1.1 km
  • Cathedral of Santa Maria de Vitoria - 13 min walk - 1.1 km

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 10 min walk
  • Vitoria (VIT) - 20 min drive

Restaurants

  • ‪Café Boulevard - ‬5 min walk
  • ‪Silken Ciudad de Vitoria - ‬1 min walk
  • ‪Restaurante KoTarro - ‬7 min walk
  • ‪Bar Manai - ‬2 min walk
  • ‪Cervecería Alemana La Cerve - ‬4 min walk

About this property

Hotel Silken Ciudad de Vitoria

4-star hotel in Lovaina
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Silken Ciudad de Vitoria. For a fee, parking is available.

This 4-star Vitoria-Gasteiz hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Silken Ciudad de Vitoria offers 149 accommodations with minibars and safes. Beds feature down comforters. 26-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Vitoria-Gasteiz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Air conditioning
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 17 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Piano
  • TV in common areas

Accessibility

  • Hardwood flooring in room
  • No elevator

Room amenities

Entertainment

  • 26-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Silken Ciudad
Silken Ciudad Hotel
Silken Ciudad Hotel Vitoria
Silken Ciudad Vitoria
Silken Hotel Vitoria Gasteiz
Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
Silken Ciudad Vitoria Hotel
Hotel Silken Ciudad Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad Vitoria
Silken Ciudad de Vitoria
Silken Ciudad De Vitoria
Hotel Silken Ciudad de Vitoria Hotel
Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz

Reviews

Hotel Silken Ciudad de Vitoria Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 353 out of 642 reviews
Rating 8 - Good. 233 out of 642 reviews
Rating 6 - Okay. 42 out of 642 reviews
Rating 4 - Poor. 8 out of 642 reviews
Rating 2 - Terrible. 6 out of 642 reviews

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great one night stop in Vitoria

Too brief but really enjoyable. Super hotel, amazing value. Why oh why, though, are we asked to check in online before arrival (supposedly to save time and just pick up a key) and then have to repeat everything on arrival??!!
Stayed 1 night in Jul 2025

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very comfortable and well located place.
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good experience all around. Great location in Vitoria-Gasteiz. I would stay there again
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, free upgrade.
Stayed 2 nights in Jun 2025

10/10 Excellent

Guichard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Mark

Stayed 1 night in May 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very well located property, close to a park and a few minutes walk to the historic downtown. Hotel was nice, clean and with friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything splendid
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mirielle

Stayed 3 nights in Apr 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place

It was a bit hard to find. We used the directions included by the hotel, but their signage is so small that we drove around the block 3 times, then only found a small sign and revolving door, but still unsure where to park, unload etc. Eventually we figured it out, and the place is winderful. The staff very freindly and helpful. Now that we know where to park etc, it is excellent !
Stayed 1 night in Mar 2025

10/10 Excellent

Younes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel.

Great experience and pleasant stay. Definitely recommend.
Stayed 1 night in Mar 2025

8/10 Good

eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location Needs a gym
Stayed 2 nights in Feb 2025

8/10 Good

CYNTHIA

Stayed 4 nights in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful rooms, very clean, good breakfast, outstanding bar with pintxos, but best of all a very friendly and knowledgeable receptionists!
Stayed 3 nights in Nov 2024

8/10 Good

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel poorly sign posted when driving.. excellent food and bar. Pintxos lovely
Stayed 2 nights in Oct 2024

10/10 Excellent

Vinoth

Stayed 2 nights in Oct 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
The STAFF was amazing and very helpful. Congratulations to all of the people that work on the front desk.
Stayed 2 nights in Sep 2024

4/10 Poor

Martin

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and convenience

My favourite hotel in Vitoria-Gasteiz. Location good for a short walk into the old town, but easily accessible from the highway. Comfortable rooms, underground parking, reasonable price. Shame the Wellington bar is closed at the moment.
Stayed 1 night in Jul 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful hotel Very clean and comfortable It would be really helpful to be given the address to the parking that is connected to the hotel We parked somewhere else because we couldn’t locate it and it was double the price
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Stayed 1 night in Jul 2024