Hilton Grand Vacations Club Ocean Tower Waikoloa Village

4.0 star property
4-star spa resort near Mauna Lani Beach

Choose dates to view prices

Photo gallery for Hilton Grand Vacations Club Ocean Tower Waikoloa Village

3 outdoor pools, sun loungers
Property video
Aerial view
Premier Room, 2 Bedrooms, Ocean View (2 King Beds, With Living Area) | Living area
View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
69-425 Waikoloa Beach Drive, Waikoloa, HI, 96738
  • Place, Waikoloa Beach Golf Course
    ‪1 min walk‬
  • Place, Anaehoomalu Beach
    ‪3 min walk‬
  • Place, Dolphin Quest
    ‪7 min walk‬
  • Airport, Kailua-Kona, HI (KOA-Kona Intl.)
    ‪30 min drive‬

Room options

Junior Suite, 1 King Bed, Resort View

8.0 out of 10
Very good
(4 reviews)
  • Resort view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Resort View (2 Doubles)

8.8 out of 10
Excellent
(6 reviews)
  • Resort view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Partial Ocean View (2 Doubles)

  • Partial ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (2 Doubles)

  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Resort View (Plus, 1 King with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Partial Ocean View (Plus, 1 King)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Plus, 1 King)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Resort View (2 Doubles, Hearing)

  • Resort view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Accessible, Resort View (Hearing)

  • Resort view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Resort View (Plus, 1 King, Hearing)

  • Resort view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Partial Ocean View (Plus, 1 King, 3x3 Shower)

  • Partial ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • Ocean view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Ocean View (Hearing)

  • Ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Suite, 2 Bedrooms, Accessible, Partial Ocean View (Suite, 3x3 Shower)

  • Partial ocean view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

3 Bedroom Ph Partial Ocean view Suite hearing accessible 3x3 Shower

  • Partial ocean view
  • 122 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

Luxury Suite, 2 Bedrooms, Accessible, Resort View (Suite, Hearing)

  • Resort view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Luxury Suite, 2 Bedrooms, Accessible, Ocean View (Suite, Hearing)

  • Ocean view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Resort View

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Ocean View

  • Ocean view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Luxury Suite, 2 Bedrooms, Resort View (Suite)

  • Resort view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Luxury Suite, 2 Bedrooms, Partial Ocean View (Suite)

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Luxury Suite, 2 Bedrooms, Ocean View (Suite)

  • Ocean view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Luxury Suite, 3 Bedrooms, Partial Ocean View (Suite)

  • Partial ocean view
  • 122 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

Luxury Suite, 3 Bedrooms, Ocean View (Suite)

  • Ocean view
  • 122 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds (Oceanfront View)

8.0 out of 10
Very good
(14 reviews)
  • Ocean view
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Partial Ocean View

  • Partial ocean view
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Partial Ocean View (Roll-In Shower, Hearing)

  • Partial ocean view
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Resort View

  • Resort view
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Resort View (Bathtub)

  • Resort view
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(20 reviews)
  • Ocean view
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Resort View

8.4 out of 10
Very good
(6 reviews)
  • Resort view
  • 98 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • 98 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Oceanfront

7.0 out of 10
Good
(23 reviews)
  • Ocean view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Partial Ocean View

7.4 out of 10
Good
(28 reviews)
  • Partial ocean view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Resort View

7.4 out of 10
Good
(77 reviews)
  • Resort view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Resort View (Roll-In Shower, Hearing)

  • Resort view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Ocean View

7.6 out of 10
Good
(106 reviews)
  • Ocean view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Ocean View (Roll-In Shower, Hearing)

  • Ocean view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds with Sofa Bed, Ocean View

  • Ocean view
  • 98 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Premier Room, 2 Bedrooms, Ocean View (2 King Beds, With Living Area)

  • Ocean view
  • 295 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Partial Ocean View

  • Partial ocean view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Standard One Bedroom Resort View King Room

  • Sleeps 4

Standard One Bedroom Ocean View King Room

  • Sleeps 4

Two Bedroom Premier Ocean View Room

  • Sleeps 6

Ocean Front View King Room with Sofa Bed

  • Sleeps 4

Ocean View King Room with Sofa Bed

  • Sleeps 4

Ocean View Two Double Room

  • Sleeps 4

Oceanfront View Two Double Room

  • Sleeps 4

Partial Ocean View King Room with Sofa Bed

  • Sleeps 4

Partial Ocean View Two Double Room

  • Sleeps 4

Resort View King Room with Sofa Bed

  • Sleeps 4

Resort View Two Double Room

  • Sleeps 4

One Bedroom Ocean View King Suite Plus with Sofa Bed

  • Sleeps 4

One Bedroom Partial Ocean View Two Double Suite

  • Sleeps 4

One Bedroom Resort View Two Double Suite

  • Sleeps 4

One Bedroom Resort View King Suite Plus with Sofa Bed

  • Sleeps 4

Ocean View Junior Suite

  • Sleeps 2

Resort View Junior Suite

  • Sleeps 2

Room, 1 Bedroom, Ocean View

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Bedrooms, Ocean View

  • Ocean view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Partial Ocean View

  • Partial ocean view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Partial Ocean View

10.0 out of 10
Exceptional
(5 reviews)
  • Partial ocean view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

One Bedroom Ocean View King Suite with Sofa Bed

  • Sleeps 4

Junior Suite with Partial Ocean View

  • Sleeps 2

Junior Suite With 1 King Bed And Resort View-Hearing Accessible

  • Sleeps 2

Junior Suite With 1 King Bed-Ocean View-Mobility Accessible Roll In Shower

  • Sleeps 2

1 Bedroom Partial Ocean View King Suite Plus

  • Sleeps 4

1 Bdrm Part Oceanvw King Ste Plus W/ 3x3 Shwr

  • Sleeps 4

One-Bedroom Suite With Two Double Beds And Ocean View

  • Sleeps 4

Standard One-Bedroom Room With 2 Double Beds And Ocean View

  • Sleeps 4

1 Bedroom Ocean Vw King Suite Plus Hear Acc

  • Sleeps 4

1 Bedroom Resort Vw King Suite Plus Hear Acc

  • Sleeps 4

Ocean View Room With 1 King Bed, Roll-in Shower-Hearing Accessible

  • Sleeps 4

About the area

Waikoloa

Oceanside stay.Your stay at this Waikoloa resort places you within a 10-minute walk of Waikoloa Beach Golf Course and Waikoloa Kings' Course. Also, Anaehoomalu Beach is within half a mile (1 km) and Kings Shops is within 2 miles (3 km).

What's nearby

  • Waikoloa Beach Golf Course - 1 min walk - 0.1 km
  • Anaehoomalu Beach - 3 min walk - 0.3 km
  • Dolphin Quest - 7 min walk - 0.6 km
  • Kings Shops - 12 min walk - 1.0 km
  • Waikoloa Kings' Course - 12 min walk - 1.0 km

Getting around

  • Kona Intl. Airport (KOA) - 28 min drive

Restaurants

  • ‪Island Deli - ‬19 min walk
  • ‪Lava Lava Beach Club - ‬3 min drive
  • ‪Starbucks - ‬20 min walk
  • ‪Lagoon Grill - ‬15 min walk
  • ‪Aloha Wine Bar - ‬19 min walk

About this property

Hilton Grand Vacations Club Ocean Tower Waikoloa Village

4-star spa resort near Mauna Lani Beach
Hilton Grand Vacations Club Ocean Tower Waikoloa Village offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a fitness center. There are 6 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and gift shops/newsstands are also featured at Hilton Grand Vacations Club Ocean Tower Waikoloa Village. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Waikoloa resort.

  • 514 guestrooms or units
  • 6 levels
  • 6 dining venues
  • Built in 1988
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Hilton Grand Vacations Club Ocean Tower Waikoloa Village offers 514 accommodations with laptop-compatible safes and video-game consoles. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels.

Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Kohala Spa has couples treatment room(s). The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 48 per day; includes in/out privileges)
  • Secured valet parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to noon for a fee: USD 15 to 35 for adults and USD 17 to 19 for children
  • 6 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Racquetball/squash
  • Shopping
  • Tennis
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Video game console

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 47.48 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 35 for adults, and USD 17 to 19 for children
  • Self parking fee: USD 48 per day (in/out privileges)
  • Secured valet parking fee: USD 55 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ocean Tower Hilton Grand Vacations Hotel Waikoloa
Ocean Tower Hilton Grand Vacations Hotel
Ocean Tower Hilton Grand Vacations Waikoloa
Ocean Tower Hilton Vacations
Ocean Tower by Hilton Grand Vacations
Hilton Grand Vacations Club Ocean Tower Waikoloa Village Resort

Hilton Grand Vacations Club Ocean Tower Waikoloa Village Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 493 out of 1134 reviews
Rating 8 - Good. 243 out of 1134 reviews
Rating 6 - Okay. 161 out of 1134 reviews
Rating 4 - Poor. 132 out of 1134 reviews
Rating 2 - Terrible. 105 out of 1134 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Karmelo

Stayed 1 night in Jan 2026

8/10 Good

Melissa

Stayed 5 nights in Aug 2025

10/10 Excellent

Jessica

Stayed 2 nights in Oct 2025

10/10 Excellent

Clay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place, feels like staying at WII Resort, lots to do, many beautiful scenes and close to shopping and beaches.
Stayed 6 nights in Oct 2025

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t get a chance to try the breakfast, but it seemed to be really nice! We loved the hotel, the only difficult part was the distance from the ocean tower to the main lobby. However, if you plan your departure with enough time it shouldn’t be an issue! The hotel was very clean, beautiful, and the staff was very friendly.
View from out room in the Ocean Tower
Stayed 4 nights in Oct 2025

2/10 Terrible

Brittany

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
For the price & experience, also one rude staff at front desk it wasn’t worth it! I will not be back!
Stayed 2 nights in Oct 2025

8/10 Good

Donna, Homosassa Springs

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Room was clean. Staff friendly and courteous.
Stayed 2 nights in Oct 2025

4/10 Poor

Lynn

Stayed 1 night in Oct 2025

4/10 Poor

Lyndsee

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Loved our room. We got upgraded to a two-bedroom which was amazing. Didn’t love the size of resort. Would not stay again. Would come for a day visit. Amazing property, but took so much time to get from one place to another. Had a negative experience with a recreation staff member named Grace. She came zooming up to my young daughters on her cart along the pathway and yelled at them to used common sense. They are 5 and 8 years old. I expect more patience from other adults working at a family friendly resort.
Stayed 4 nights in Oct 2025

4/10 Poor

danny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
To far from anything. Slow check in and room was dirty.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service
Ignored at check in. Confusing process. Long walk from parking to hotel, then to a train, then stood around while front desk talked to anyone who called on the phone instead of guests standing in lobby. Cheap amenities - paper cups?? Come on. Nice view.
Stayed 1 night in Oct 2025

2/10 Terrible

Ahmet

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
They are fraud. They say breakfast included and charge you 50$ per person
Stayed 1 night in Oct 2025

4/10 Poor

Sarah, albuquerque

Liked: Cleanliness
Disliked: Staff & service
This property is beautiful but you are completely dependent on their train system to get to and from your room. This was not clear when I reserved the room and Expedia should correct this.
Stayed 1 night in Oct 2025

10/10 Excellent

Kyle, West Jordan

Stayed 2 nights in Oct 2025

10/10 Excellent

Tami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great and my family loved the resort! My only issue was that it is a little inconvenient to get to the Oceans Tower, especially during check in, since you have to park at the main registration area and take the tram (or walk a decent distance) to the check in for the Oceans Tower. With two kids and luggage in tow, it was a little challenging, but the kids loved riding the tram. :)
Stayed 1 night in Oct 2025

10/10 Excellent

Jerome

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Beautiful property, friendly helpful staff, excellent room accommodation, great location, fun activities on property, we basically had a small apartment. Cons: daily parking fee ( a car is needed to enjoy the big island ), parking is a bit of a walk to room, if your room is facing the golf course next door they mow the grass daily at 4 am ( a total nuisance ) and not a lot of shady areas around the pools though. If you never left the resort everything you need is there, early there is a well stocked grocery in a shopping area even a movie theater as well as places to eat. There is no beach on site but a short distance away there are beach options and hotel has many beautiful pools to swim and sun in. We loved it. Overall though excellent stay and will stay here again despite the long walk to parking, parking fee and golf course nuisance.
Stayed 7 nights in Sep 2025

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was totally awesome. Service was spot on and food was excellent. Gotta say though, charging people for shade at the pool, not cool, pun intended. I get it though.
Stayed 2 nights in Oct 2025

8/10 Good

David

Stayed 1 night in Oct 2025

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful junior suite the adult pool is a little small. It was very convenient for our stay and nice to have an adult area. Not many choices in restaurants you have to leave the hotel, but very comfortable beds and perfect for a weekend getaway. But would definitely stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service, property conditions & facilities
Pros: Nice grounds Cons: On site restaurants everything closes so early
Stayed 4 nights in Oct 2025

4/10 Poor

Akmal, Pacifica

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
iBook, my reservation include breakfast when I went to the breakfast buffet told me you know it’s only my breakfast and other area which is only coffee and croissant and the concierge guy did them help at all. I ask any question you work only to sell other service.
Stayed 3 nights in Oct 2025

4/10 Poor

Ron

Liked: Cleanliness
Room was fine but the
Stayed 1 night in Oct 2025