Holiday Inn Washington Capitol - Natl Mall by IHG

3.0 star property
3-star hotel near National Air and Space Museum

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Photo gallery for Holiday Inn Washington Capitol - Natl Mall by IHG

Exterior
Property preview
Exterior
Fitness facility
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View in a map
550 C St SW, Washington, DC, 20024
  • Place, National Air and Space Museum
    ‪3 min walk‬
  • Place, National Mall
    ‪5 min walk‬
  • Place, Smithsonian Institution
    ‪6 min walk‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪10 min drive‬

Room options

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds (High Floor)

8.4 out of 10
Very good
(75 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(201 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Communications)

8.4 out of 10
Very good
(45 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.8 out of 10
Excellent
(11 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(46 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(133 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(12 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Washington

Southwest stay.At this Southwest hotel, you'll be within a 5-minute walk of National Air and Space Museum and National Mall. Capital One Arena and Washington Monument are also within 2 miles (3 km).

What's nearby

  • National Air and Space Museum - 3 min walk - 0.3 km
  • National Mall - 5 min walk - 0.4 km
  • Museum of the Bible - 5 min walk - 0.4 km
  • Smithsonian Institution - 6 min walk - 0.6 km
  • International Spy Museum - 6 min walk - 0.6 km

Getting around

  • L'Enfant Plaza Station - 3 min walk
  • Washington Union Station - 12 min drive
  • Ronald Reagan Washington National Airport (DCA) - 14 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Hyatt Place Washington DC/National Mall - ‬5 min walk
  • ‪Milk & Honey Cafe - ‬4 min walk
  • ‪Rice Bar - ‬3 min walk

About this property

Holiday Inn Washington Capitol - Natl Mall by IHG

3-star hotel near National Air and Space Museum
Holiday Inn Washington Capitol - Natl Mall by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Washington Capitol - Natl Mall by IHG. Parking is available for a fee.

  • 1 building
  • 536 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1980
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Holiday Inn Washington Capitol - Natl Mall by IHG offers 536 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 59 per day)
  • Secured, covered extended parking on site (USD 59 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 19 to 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 to 30 per person
  • Covered self parking fee: USD 59.00 per day (in/out privileges)
  • Covered extended parking fee: USD 59.00 per day
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property uses geothermal energy.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Washington-Capitol
Holiday Inn Washington-Capitol
Washington-Capitol Holiday Inn
Holiday Inn Washington-Capitol Hotel
Holiday Inn Washington - Capitol Hotel Washington Dc
Washington Dc Holiday Inn
Holiday Inn Capitol
Holiday Inn Washington Dc

Holiday Inn Washington Capitol - Natl Mall by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1585 out of 2962 reviews
Rating 8 - Good. 843 out of 2962 reviews
Rating 6 - Okay. 337 out of 2962 reviews
Rating 4 - Poor. 118 out of 2962 reviews
Rating 2 - Terrible. 79 out of 2962 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Stayed 1 night in Aug 2025

10/10 Excellent

Jordan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close the hotel was to the National Mall! We used the e-bikes outside the hotel to get around and it was fabulous! Room was clean. I wish the restaurant was open on the weekends for breakfast.
Stayed 1 night in Sep 2025

4/10 Poor

Tonnie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not stay again
Stayed 3 nights in May 2025

8/10 Good

Stephen

Stayed 3 nights in Aug 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect to the National Mall. Everything was within walking distance or metro. Very clean and pleasant staff.
Stayed 6 nights in Aug 2025

10/10 Excellent

Brian Lee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was near railroad tracks and they offered to change our room but noise was not to much for us. Staff is super nice and helpful. Location to transit and national mall is exceptional. Starbucks in lobby and decent bar and grill with good food. Overall a pretty nice stay.
Stayed 6 nights in Aug 2025

10/10 Excellent

Minerva

Stayed 1 night in Jun 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Aug 2025

10/10 Excellent

Ka-Yee

Liked: Cleanliness, staff & service, property conditions & facilities
The concierge guy is a great tour advisor. He is very knowledgeable and professionally well-dressed.
Stayed 4 nights in Aug 2025

8/10 Good

Shana

Travelled with family
Liked: Cleanliness, staff & service
I felt the staff was extremely professional, kind and accommodating. It’s been years since I’ve booked with Holiday Inn; the rooms definitely need some updating and current tech. However, the staff, convenience and price of the room made up for what the rooms were lacking.
Stayed 5 nights in Aug 2025

10/10 Excellent

Breanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Aug 2025

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Mandy, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a perfect location if you are going to the National Mall. There are plenty of food options in the hotel as well as a McDonalds and Starbucks on the same block. Staff was wonderful and attentive. Roof top pool was a nice place to relax and the pool bar is the MVP! Rooms are spacious and lots of counter space. Bed was comfortable and the water pressure was great and plenty of hot water. I had a great stay and can’t wait to go back! Thank you, Holiday Inn Staff!
Stayed 2 nights in Aug 2025

6/10 Okay

Stan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was fantastic however the rooms were at best average. We had visitors in the middle of the night, better known as cockroach.
Stayed 2 nights in Aug 2025

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness
The location of this hotel is excellent. Its proximity to the mall made for easy access by foot and public rail transportation. The choice of nearby restaurants was poor.
Stayed 4 nights in Aug 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice location, polite staff. Room nice size. Air conditioner not good. Room hot
Stayed 3 nights in Aug 2025

6/10 Okay

Joseph

Fine for a night
Stayed 1 night in Aug 2025

4/10 Poor

Gislhaine, MURRELLS INLET, SC

We drop off our key. I got a message saying that I will receive the bill. I have asked twice and I still not received it. I want to know what was charge on my room. This is not acceptable.
Stayed 2 nights in Aug 2025

8/10 Good

Maura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice and was really great they would hold our baggage. The staff at breakfast was rude when we wanted to order off the menu and really seemed to not want to be there.
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives Great Location. Good Breakfast. Family friendly Pool. Adult sufficient gym. Mostly lovely staff. Parking Garage next door. We left the car from Check-in to out, and walked or took the bus to everything that we wanted to see. Negatives:: The Linens were not as clean as I would like. Checkout seemed poorly managed. A long line grew while the only clerk tried to round up 6 adults from one-party (only one in the lobby) to copy their ID cards. I think they should have been put aside until all members of the party arrived.
Stayed 2 nights in Aug 2025

10/10 Excellent

Arianna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a lot of Food trucks, McDonalds, Starbucks, and the breakfast buffet option was very convenient. I would like a microwave in the room because I went with my baby and I needed to go downstairs to be able to warm his milk inside the reception shop. The beds were perfect, and the reception staff was very kind and considerate.
Stayed 3 nights in Aug 2025

8/10 Good

Hyunjung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Krista Nicole

Travelled with family
The hotel was located about one block from the National Mall, near the Air and Space Museum, and about a block from L’Enfant Metro Station, which was very convenient. It was about a half mile walk to the National Archives, about a half mile to a mile walk to most of the museums, about a mile and a half walk to White House, a mile walk Washington Monument, abiut a mile to the wharf, about a mile to the Capitol, and about two miles to walk to the Lincoln Memorial. The hotel itself was fairly nice, but definitely had some issues. A couple of decent dining options, but we never tried them. It had a water-filling station near one of the restaurants (not easy to see from the lobby, so we had to ask someone if there was one), and a little market that sold essentials (snacks, drinks, and toiletries). Not many dining or grocery options near the hotel. We had to walk about a mile to go buy some snacks and milk for the week. Room had refrigerator but no microwave. Our TV did not work well (channels had a lot of static, the guide didn’t work so we had to scroll very slowly, and remote didn’t work… it took 2-3 days to get them to replace the remote.) We asked for more blankets a couple of times which took 2-3 days to deliver. Our bathroom door was broken. The room was comfortable, but a bit dated. Some staff was very friendly, but most were not at all. Pool was small, but warm with a lifeguard. View of the U.S. Capitol building from the roof. This was one of the less expensive hotels.
Stayed 6 nights in Jul 2025

10/10 Excellent

Javeria Hasan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the holiday inn, very accommodating and kind staff. Great location. Definitely will stay here again when in the area
Stayed 2 nights in Aug 2025

6/10 Okay

Nicole

Travelled with family
Disliked: Staff & service, property conditions & facilities

Disappointed

Hotel room was looking very rundown. The staff member I spoke to at check in said very little, was rude and zero help. We stayed here two years ago and it was much cleaner and the front desk staff so were friendly and helpful . Did not have the same experience this time around.
Stayed 2 nights in Aug 2025