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Holiday Inn Washington Capitol - Natl Mall by IHG

3.0 star property
3-star hotel near National Air and Space Museum

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Photo gallery for Holiday Inn Washington Capitol - Natl Mall by IHG

Exterior
Property preview
Seasonal outdoor pool
Property amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View in a map
550 C St SW, Washington, DC, 20024
  • National Air and Space Museum
    ‪3 min walk‬
  • National Mall
    ‪5 min walk‬
  • White House
    ‪3 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪6 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(11 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

Standard Room, 2 Queen Beds (High Floor)

Standard Room, 2 Queen Beds (High Floor)

8.4 out of 10
Very good
(75 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(189 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Communications)

8.4 out of 10
Very good
(45 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(12 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(44 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(126 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Washington

Southwest stay.At this Southwest hotel, you'll be within a 5-minute walk of National Air and Space Museum and National Mall. Capital One Arena and Washington Monument are also within 2 miles (3 km).

What's nearby

  • National Air and Space Museum - 3 min walk - 0.3 km
  • National Mall - 5 min walk - 0.4 km
  • Washington Monument - 19 min walk - 1.6 km
  • Capital One Arena - 20 min walk - 1.7 km
  • White House - 3 min drive - 2.5 km

Getting around

  • L'Enfant Plaza Station - 3 min walk
  • Washington Union Station - 12 min drive
  • Ronald Reagan Washington National Airport (DCA) - 14 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Hyatt Place Washington DC/National Mall - ‬5 min walk
  • ‪Rice Bar - ‬3 min walk
  • ‪Milk & Honey Cafe - ‬4 min walk

About this property

Holiday Inn Washington Capitol - Natl Mall by IHG

3-star hotel near National Air and Space Museum
Holiday Inn Washington Capitol - Natl Mall by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Washington Capitol - Natl Mall by IHG. Parking is available for a fee.

  • 1 building
  • 536 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1980
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Holiday Inn Washington Capitol - Natl Mall by IHG offers 536 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 59 per day)
  • Secured, covered extended parking on site (USD 59 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 19 to 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 to 30 per person
  • Covered self parking fee: USD 59.00 per day (in/out privileges)
  • Covered extended parking fee: USD 59.00 per day
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property uses geothermal energy.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Washington-Capitol
Holiday Inn Washington-Capitol
Washington-Capitol Holiday Inn
Holiday Inn Washington-Capitol Hotel
Holiday Inn Washington - Capitol Hotel Washington Dc
Washington Dc Holiday Inn
Holiday Inn Capitol
Holiday Inn Washington Dc

Holiday Inn Washington Capitol - Natl Mall by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1550 out of 2917 reviews
Rating 8 - Good. 840 out of 2917 reviews
Rating 6 - Okay. 329 out of 2917 reviews
Rating 4 - Poor. 120 out of 2917 reviews
Rating 2 - Terrible. 78 out of 2917 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close the hotel was to the National Mall! We used the e-bikes outside the hotel to get around and it was fabulous! Room was clean. I wish the restaurant was open on the weekends for breakfast.
Stayed 1 night in Sep 2025

4/10 Poor

Tonnie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not stay again
Stayed 3 nights in May 2025

8/10 Good

Sussie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 4 nights in Aug 2025

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. You could walk to many attractions. Restaurants were good for breakfast and dinner.
Stayed 2 nights in Aug 2025

8/10 Good

sally maye

Travelled with family
Easy to connect with the metro Room was ok, could do with updating Staff nice
Stayed 3 nights in Jul 2025

8/10 Good

Gladys Vanessa Matta, Parrish

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Kari Lynn

Stayed 4 nights in Jul 2025

10/10 Excellent

Kristie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location!
Stayed 5 nights in Feb 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy in/out
Stayed 1 night in Jun 2025

8/10 Good

Alicia

Stayed 4 nights in Jun 2025

10/10 Excellent

Misty

Stayed 2 nights in Jun 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was nice, especially the older lady working as the breakfast hostess. Absolute customer service oriented!
Stayed 3 nights in Jun 2025

10/10 Excellent

Alex

Stayed 3 nights in Jun 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to most things we had planned in our trip.
Stayed 4 nights in Jun 2025

6/10 Okay

Esther

Travelled with family
Disliked: Property conditions & facilities
Location was okay & close to the National Mall but there were limited dining options nearby. Had to walk to other side of Mall or the Wharf for restaurants. Older property with loose wall plugs so it was hard to keep phones & tablets charged and the beds weren't the best. False fire alarm went off at 11:25pm one night and there was a lot of commotion
Stayed 5 nights in Jun 2025

10/10 Excellent

Dorothy

Stayed 2 nights in Jun 2025

8/10 Good

Heileen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front staff don’t have a smile not friendly at all , and very disorganized. But the buffet staff and food service excellent.
Stayed 4 nights in Jun 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great and I would definitely recommend staying here
Stayed 2 nights in May 2025

10/10 Excellent

Christine

Stayed 1 night in Jun 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
perfect spot to walk to Smithsonians and the mall. Quiet, parking was easy.
Stayed 1 night in Jun 2025

10/10 Excellent

Alison

Liked: Cleanliness, property conditions & facilities
My room was very comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brooke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Erin

Stayed 1 night in Jun 2025

8/10 Good

Kayla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front Desk, Mr. Kenny, was excellent. Helped us resolve a matter quickly. All staff were helpful. The property is walkable. However as in the times presently we needed a ride. The taxis are so much cheaper than Uber/Lyft. Enjoy!
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia, Chester

Travelled with family
Here for 1 night. Only downside is the AMtrak next to it. In all quite nice.
Stayed 1 night in Jun 2025