Note fondée sur 78 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 juin 2024
The property looked much better in the pictures. It needs to be upgraded. The walls are paper thin and you can hear the people in the rooms next to you. I wouldn’t stay again!
Commentaires de Gestion de l’hôtel
9 juin 2024 par Customer Service, Gestion de l’hôtel
Lisa, thank you for your feedback. The property images aim to accurately represent the guest experience. Our team will take your comments into consideration. We're sorry to hear you were disturbed by noise during your stay. Safe travels in the future.
par un voyageur
Publié le 29 août 2020 sur Expedia
par un voyageur
Publié le 1 mai 2020 sur Expedia
Homeless people stay here. A Half Naked family was in the lobby upon my last visit. Guest walking around in socks in the lobby. Oh an no one is never at the front desk.
par un voyageur
Sirens blaring!
Publié le 5 mars 2020 sur HotelsIt was so noisy all night long with sirens and honking. Sometimes the sirens seemed like they were in the hotel they were so loud!
Commentaires de Gestion de l’hôtel
6 mars 2020 par Hotel Staff, Gestion de l’hôtel
Thank you for your feedback. We are in a busy, heavily populated area and our hotel being on the corner, is typically pretty quiet. We are sorry this was not the case and your stay was interrupted by outside noise.
par un voyageur
Publié le 28 févr. 2020 sur Expedia
The staff was nice and friendly. The hotel was also very clean
Commentaires de Gestion de l’hôtel
2 mars 2020 par Hotel Staff, Gestion de l’hôtel
Thank you for the kind words for our staff and services. We are so glad you had a great stay and look forward to welcoming you again soon.
par un voyageur
Publié le 26 févr. 2020 sur Expedia
The service was great and the rooms were nice.
The server for breakfast was very friendly and helpful.
I liked having a hot breakfast at the hotel.
Commentaires de Gestion de l’hôtel
27 févr. 2020 par Hotel Staff, Gestion de l’hôtel
We are pleased to hear that you enjoyed your stay and found the hotel, services and amenities exceeded your expectations. Thank you for the positive feedback. We hope to welcome you again whenever your travels bring you to the area.
par un voyageur
Would not recommend.
Publié le 19 févr. 2020 sur HotelsWhen we got there, there was only one person at the front desk and already a line of people waiting to check in. It took us an hour to check in. We got interrupted multiple times by people in front of us in line who ended up with incorrect rooms. Once we did check in, we were also given the incorrect room. We were to have the executive suite, but ended up with a room with just two queen beds. However, we were already late for dinner plans with friends because of the late check in, that we did not have time to switch rooms. The reason there was a shortage of rooms, was because they did not have any that were clean.
Commentaires de Gestion de l’hôtel
21 févr. 2020 par Sarah , Gestion de l’hôtel
As our valued guest, we appreciate your business while in town. We'd like to apologize that this unfortunate and very unexpected delay upon arrival caused you and other guests some inconvenience. We are looking into this further and will make immediate changes to ensure this does not happen again.. Rest assured we are a great hotel with wonderful service, when we make an error we learn from it. Thank you again for writing your review and providing feedback so we can ensure this kind of thing does not happen again.
par un voyageur de NJ
Publié le 19 févr. 2020 sur Expedia
El baño estaba sucio y salía mal olor de el y era incómodo
Commentaires de Gestion de l’hôtel
20 févr. 2020 par Sarah, Gestion de l’hôtel
Brindar un ambiente fresco para que nuestros huéspedes se relajen es importante para nosotros. Nuestro equipo de limpieza trabaja duro para mantener las habitaciones y lamentamos saber que esta habitación no estaba a la altura de nuestros estándares. Gracias por informarnos para que podamos mejorar la condición.
par un voyageur
Publié le 13 févr. 2020 sur Hotels
Good
Commentaires de Gestion de l’hôtel
17 févr. 2020 par Sarah, Gestion de l’hôtel
Thank you, we are pleased to hear you enjoyed your stay. We hope to welcome you again whenever your travels bring you to DC.
par un voyageur
I enjoyed my stay
Publié le 10 févr. 2020 sur HotelsThe hotel was very clean and the room was larger than expected. Staff went out of their way to say hello and the breakfast was better than most hotels.
Commentaires de Gestion de l’hôtel
11 févr. 2020 par Hotel Staff, Gestion de l’hôtel
Thank you for sharing your recent stay with us, we are delighted to hear that the friendly service, good breakfast and overall experience, exceeded your expectations. We hope to welcome you again whenever your travels bring you to DC.
