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DoubleTree by Hilton Wellington

5.0 star property
5-star luxury hotel near Interislander Ferry Terminal

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Photo gallery for DoubleTree by Hilton Wellington

Reception
Exterior
Deluxe Apartment, 2 Bedrooms | Living area
Superior Room, 1 King Bed
Deluxe Apartment, 2 Bedrooms

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Corner of Lambton Quay and Grey Street, 28 Grey Street, Wellington, NZ, 6011
  • Wellington Central Business District
    ‪1 min walk‬
  • Te Papa
    ‪11 min walk‬
  • Cuba Street Mall
    ‪13 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About the area

Wellington

Wellington CBD stay.With a stay at this Wellington CBD hotel, you'll be steps from Wellington Cable Car and Wellington Central Business District. Lambton Quay and Museum of Wellington City and Sea are also within half a mile (1 km).

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 km
  • TSB Bank Arena - 5 min walk - 0.4 km
  • Te Papa - 11 min walk - 1.0 km
  • Cuba Street Mall - 13 min walk - 1.1 km
  • Interislander Ferry Terminal - 3 min drive - 2.9 km

Getting around

  • Wellington Station - 9 min walk
  • Wellington Intl. Airport (WLG) - 17 min drive

Restaurants

  • ‪Lazy Juan - ‬3 min walk
  • ‪Thunderbird Cafe - ‬2 min walk
  • ‪D4 on Featherston - ‬3 min walk
  • ‪Collective Coffee Shop - ‬1 min walk
  • ‪Little Grump - ‬3 min walk

About this property

DoubleTree by Hilton Wellington

5-star luxury hotel near Interislander Ferry Terminal
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness center, multilingual staff, and concierge services are also featured at the luxury DoubleTree by Hilton Wellington. Limited parking is available for a fee and is offered on a first-come, first-served basis.
  • 1 building
  • 107 guestrooms or units
  • 7 levels
  • Built in 1928
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Convenience store
  • Elevator
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
DoubleTree by Hilton Wellington offers 107 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Danish, English, Finnish, French, Hindi, Italian, Malay, Portuguese, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 40 per night)
  • Limited onsite parking

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: NZD 20 to 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch LED TV

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 35

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 200 per accommodation, per stay
  • Breakage deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 20 to 39 per person
  • Covered self parking fee: NZD 40 per night
  • Late check-out fee: NZD 35 (subject to availability)
  • Rollaway bed fee: NZD 65 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

DoubleTree Hilton Wellington Hotel
DoubleTree Hilton Wellington
DoubleTree by Hilton Wellington Hotel
DoubleTree by Hilton Wellington Wellington
DoubleTree by Hilton Wellington Hotel Wellington

DoubleTree by Hilton Wellington Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1000 reviews
Rating 8 - Good. 253 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

ASHA

Liked: Cleanliness, staff & service

OK

Our stay was OK, room was small No proper lounge area for waiting
Stayed 2 nights in Mar 2025

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Hoang, Potomac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Nice facility on an old building. Good Italian restaurant
Stayed 1 night in Mar 2025

8/10 Good

Phil

Travelled with partner
Location
Stayed 2 nights in Mar 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique in a convenient location.

Registration was a bit clunky. Entrance is quite small and had to wait to register. Having said that the room and decor was very good. Staff extremely friendly and helpful. Parking next door was good.
Stayed 1 night in Mar 2025

10/10 Excellent

JOHN

Travelled with partner
Very nice hotel, nice staff, breakfast service was a little challenged- meal fair to good but staff seemed inexperienced, overall experience good to very good
Stayed 2 nights in Feb 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay.
Stayed 1 night in Feb 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, nice meal in restaurant, friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for centre city
Stayed 1 night in Feb 2025

2/10 Terrible

Julie

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Traveling from the U.S

The room smelled so bad almost toxic like. I notified Hotels.com and the hotel. They moved us the next day, we had a tour and couldn’t get moved. They moved us to another room, my electric toothbrush went missing. The staff was very nice about the whole thing. But they need some restoration in this place for sure. We have booked 3 Hilton’s in this month long trip. The Hilton @ little Queen street in Melbourne and Georgie, I can’t say enough about that location! Hilton is better than this, please put some money into this other Hilton.
Stayed 2 nights in Feb 2025

8/10 Good

Pirooz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very good. It was close to shopping and bus stop.
Stayed 16 nights in Jan 2025

8/10 Good

Brett

Liked: Cleanliness
Great to have 24/7 check in as we were an “after hours” check in. Night staff average like they were reading from a script, unable to answer basic questions and just repeated themselves. Room was great but noise coming from corridor in the morning woke us at about 6am which was disappointing.
Stayed 1 night in Feb 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great spot, very easy to get around and easy access to shopping and dining. Only let down was the room was a bit cold even with the aircon off.
Stayed 1 night in Feb 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Jan 2025

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and handy to everything
Stayed 1 night in Feb 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here

Outstanding stay. Wonderful helpful staff. Comfortable room and best bed of our holiday
Stayed 2 nights in Feb 2025

10/10 Excellent

AM

Stayed 1 night in Feb 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for visiting the city. Close to activities such as the cable car, botanic gardens, Zealandia, and walking distance to harbour. Large comfortable rooms and was quiet at night despite being in the city centre. Parking available in the adjoining lot in designated spots.
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Room smelt

Bathrooms not clean. Smelly.
Stayed 1 night in Jan 2025

6/10 Okay

Chris

Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness

Rooms nice but mine smelt of dampness

Bathroom was not as clean as I expected. Drains or shower smelt bad.
Stayed 1 night in Jan 2025

2/10 Terrible

J H

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Room smelt of mould due to unclean bathroom

Room smelt of mould, and you could see mould behind the vanity and in the shower. Really sad as the hotel itself is a lovely old building. I stay here all the time, but it is not what it was pre-COVID.
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Travelled with family
Liked: Staff & service, amenities
Beautiful room, nice breakfast, professional staff and centrally located.
Stayed 1 night in Jan 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located, very walkable to everything, good buffet breakfast, close to harbor and cable car, easy for transportation options.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jim

Stayed 2 nights in Jan 2025