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DoubleTree by Hilton West Kelowna

4.0 star property
4-star hotel in Westbank

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Photo gallery for DoubleTree by Hilton West Kelowna

Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Restaurant
Terrace/patio
Terrace/patio
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2569 Dobbin Rd (Hwy 97), West Kelowna, BC, V4T 2J6
  • Place, Westbank Centre Park
    ‪4 min walk‬
  • Place, Off the Grid Organic Winery
    ‪9 min walk‬
  • Place, Willow Beach
    ‪4 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Fitness room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Fitness room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King bed, Accessible w/ R/I shower

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King bed, Accessible w/ R/I shower

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom 2 Bathroom Deluxe Suite

Hypo-allergenic bedding, down comforters, in-room safe, desk

2 Bedroom 2 Bathroom Deluxe Suite

  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner

Room, 2 Queen Beds, Corner

Room, 2 Queen Beds, Corner

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Bedrooms

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bathtub

Room, 2 Queen Beds, Bathtub | Bathroom

Room, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 2

Fitness Room With 1 King Bed And Pull Up Bay

  • Sleeps 2

Corner King Room

  • Sleeps 2

2 Queen Beds Corner Room

  • Sleeps 4

View all photos for King Studio Suite With Sofabed

Bathroom

King Studio Suite With Sofabed

  • Sleeps 4

View all photos for 2 Queen Beds With Bathtub

Hypo-allergenic bedding, down comforters, in-room safe, desk

2 Queen Beds With Bathtub

  • Sleeps 4

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

About the area

West Kelowna

Westbank stay.With a stay at this Westbank hotel, you'll be within half a mile (1 km) of Westbank Centre Park and 2 miles (3 km) of Off the Grid Organic Winery. Gellatly Bay Waterfront and Gellatly Heritage Regional Park are also within 2 miles (3 km).

What's nearby

  • Westbank Centre Park - 4 min walk - 0.4 km
  • Off the Grid Organic Winery - 9 min walk - 0.8 km
  • Gellatly Bay Waterfront - 2 min drive - 2.0 km
  • Two Eagles Golf Course - 3 min drive - 2.9 km
  • Willow Beach - 4 min drive - 3.0 km

Getting around

  • Kelowna Intl. Airport (YLW) - 38 min drive

Restaurants

  • ‪Wendy's - ‬19 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Turtle Jacks - ‬1 min walk
  • ‪A&W - ‬16 min walk
  • ‪Starbucks - ‬9 min walk

About this property

DoubleTree by Hilton West Kelowna

4-star hotel in Westbank
DoubleTree by Hilton West Kelowna offers its guests an indoor pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3800 square feet (342 square meters) and includes conference space. The business-friendly DoubleTree by Hilton West Kelowna also features concierge services, dry cleaning/laundry services, and a convenience store. Free self parking is available.

This 4-star West Kelowna hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 3800 sq ft of conference space
  • 342 sq m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton West Kelowna offers 77 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This West Kelowna hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

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TownePlace Suites by Marriott West Kelowna
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.8 out of 5, Exceptional, 1,143 reviews
The price is CA $110
CA $128 total
includes taxes & fees
Dec 28 - Dec 29
TownePlace Suites by Marriott West Kelowna

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Elevator (32 inch wide door)
  • Handrails in stairways (30 inches high)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch TV with premium cable channels
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Hilton Honours mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 19 2025 to November 19 2026 (dates subject to change):
  • Fitness facilities
The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 3.00 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Pet fee: CAD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel West Kelowna
Holiday Inn West Kelowna
West Kelowna Holiday Inn
Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
Holiday Inn Westbank
Westbank Holiday Inn
Holiday Inn West Kelowna Hotel
Holiday Inn West Kelowna
DoubleTree by Hilton Kelowna
DoubleTree by Hilton West Kelowna Hotel
DoubleTree by Hilton West Kelowna West Kelowna
DoubleTree by Hilton West Kelowna Hotel West Kelowna

DoubleTree by Hilton West Kelowna Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 102 out of 148 reviews
Rating 8 - Good. 26 out of 148 reviews
Rating 6 - Okay. 9 out of 148 reviews
Rating 4 - Poor. 6 out of 148 reviews
Rating 2 - Terrible. 5 out of 148 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were fabulous. What we found a pleasant surprise was right behind the hotel was an entrance to the local hiking trail which was spectacular. To walk from the hotel to local grocery stores or conveniences took no more than 10 minutes. If we return to Kelowna we would definitely return to this hotel!
Stayed 4 nights in Sep 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, property, room was very clean and excellent!
Stayed 1 night in Sep 2025

10/10 Excellent

krystle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is great!
Stayed 2 nights in Aug 2025

4/10 Poor

Nancy

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The area around the property was a bit sketchy. The hotel is new and has a ton of basic hotel operations that they are trying to work out and makes a big difference to the experience. For the price, it does not equate to the location, the property or the experience. Stay elsewhere.
Stayed 2 nights in Aug 2025

10/10 Excellent

A Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

All of the staff were friendly and helpful. Front desk, bar and restaurant. Amazing being in such a new property too. Very well appointed and seeing our favourite amenity, a Nespresso machine, was the icing on the cake. Glen Canyon trail was a nice surprise too.
Stayed 1 night in Sep 2025

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, property conditions & facilities
It looks like a brand new hotel, nice indoor/outdoor pool. we enjoyed staying there.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Amenities, property conditions & facilities
I don’t like the cheap paper cups that leak when they get a liquid in them. Petty yes but you asked
Stayed 1 night in Sep 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. New property. Clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Chelsea

Stayed 2 nights in Sep 2025

10/10 Excellent

Nupur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
OMG this is such a great place. Indoor/outdoor pool. Very good restaurant on site. Staff were awesome. We came in on our motorbikes and this was such a highlight. Gas nearby and easy to get back on the highway going south or west. Felt very spoiled.
Stayed 1 night in Sep 2025

8/10 Good

Debbie C, Stony Plain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and accommodating. We weren’t exactly thrilled about our foom being below ground level of the hotel , it seemed quite dark. The room was newly renovated and quite comfortable and clean. We enjoyed the nesspresso coffee. The only downside was the noise levels. None of the guests were really noisy but because of all the new flooring there was a large gap under the door to the adjoining room. It felt as though the people next door were almost in our room. We could also clearly hear the children in the room above us. Everyone was respectful of quiet times so we still had a great sleep. The beds were comfortable and the temperature was nice.. We had a drink and a snack in the hotel restaurant. The calamari wasn’t very good. It was not crispy and hot like we had hoped. It came out very quickly as though it was already made before we ordered it. The staff was cheerful and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Habibur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Kelowna. We enjoyed our stay.
Stayed 2 nights in Sep 2025

6/10 Okay

Ronald

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was quite nice, and the room had a lot of space, but the view was not much since we could only see the parking lot and the back of several buildings beside it. Interestingly, the room had gym equipment in it. What was quite disappointing though for a hotel that charged that much is that when they supposedly cleaned the room, all they did was make the bed, and take out the garbage, but the space where the coffee maker wasn't even cleared, or the used cups replaced. Everything else seemed pretty much in disarray.
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent stay, the salt water pool is great! Turtle Jacks is amazing and connected to the lobby and a fresh cookie upon check in, would stay again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was perfect and the attached Restaurant was amazing! Food and service were outstanding!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff upon check in. Loved the fresh baked cookies.
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Stayed 2 nights in Jul 2025

6/10 Okay

Afsaneh

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
You can refill your water only in the pool area which is humid. No water was provided like other hotels in the lobby. There is a gas station next to our bedroom and hotel not a pleasant site
Stayed 3 nights in Aug 2025

10/10 Excellent

Nan Young, Coquitlam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really clean and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room nice and spacious. The staff have been amazing and so nice. The pool is great.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeung Eun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

It was amazing clean and confy
Stayed 2 nights in Aug 2025

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, property conditions & facilities
Classes in the room Will be apreciate
Stayed 2 nights in Aug 2025

8/10 Good

Radhakrishna

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025