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Blue – A Modern Hotel, an Ascend Collection Hotel

2.5 star property
Hotel with free WiFi, connected to the convention center in West Springfield

Choose dates to view prices

Photo gallery for Blue – A Modern Hotel, an Ascend Collection Hotel

Lobby
Lobby lounge
Front of property
Coffee service
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
1080 Riverdale St, West Springfield, MA, 01089
  • Place, Baystate Medical Center
    ‪2 min drive‬
  • Place, Big E
    ‪3 min drive‬
  • Place, MGM Springfield
    ‪5 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Corner

Standard Room, 1 King Bed, Non Smoking, Corner

Standard Room, 1 King Bed, Non Smoking, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

About the area

West Springfield

City center stay.Within a 10-minute walk of the hotel, you'll find Riverdale Shops and Q Pin 2's. Also, Cinemark West Springfield 15 is within half a mile (1 km) and Olympia Ice Center is within 2 miles (3 km).

What's nearby

  • Baystate Medical Center - 2 min drive - 3.6 km
  • Big E - 3 min drive - 2.5 km
  • MassMutual Center - 4 min drive - 6.7 km
  • MGM Springfield - 5 min drive - 7.1 km
  • Naismith Memorial Basketball Hall of Fame - 5 min drive - 7.4 km

Getting around

  • Springfield Union Station - 12 min drive
  • Logan International Airport (BOS) - 103 min drive

Restaurants

  • ‪Dunkin' - ‬4 min drive
  • ‪Wood-N-Tap - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬5 min walk
  • ‪Olive Garden - ‬8 min walk
  • ‪IHOP - ‬15 min walk

About this property

Blue – A Modern Hotel, an Ascend Collection Hotel

Hotel with free WiFi, connected to the convention center in West Springfield
As a guest of Blue – A Modern Hotel, an Ascend Collection Hotel, you'll find a 24-hour fitness center, a vending machine, and multilingual staff. A computer station is on site and WiFi is free in public spaces. The business-friendly Blue – A Modern Hotel, an Ascend Collection Hotel also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. A complete renovation of Blue – A Modern Hotel, an Ascend Collection Hotel was completed in August 2025.

Smoking is allowed in designated areas at this West Springfield hotel.

  • 116 guestrooms or units
  • 4 levels
  • Built in 1974
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
Blue – A Modern Hotel, an Ascend Collection Hotel offers 116 accommodations with coffee/tea makers and hair dryers. 42-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Grab bar in shower (32 inches high)
  • Grab bar near toilet (32 inches high)
  • Handrails in stairways (32 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool
The following facilities are closed on Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0001113250
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0001113250. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Clarion Hotel West Springfield
Clarion West Springfield
Clarion Hotel Aqua Lagoon Waterpark West Springfield
Clarion Hotel Aqua Lagoon Waterpark
Clarion Aqua Lagoon Waterpark West Springfield
Clarion Aqua Lagoon Waterpark
Clarion Hotel & Aqua Lagoon Waterpark Hotel
Clarion Hotel & Aqua Lagoon Waterpark West Springfield
Clarion Hotel & Aqua Lagoon Waterpark Hotel West Springfield

Blue – A Modern Hotel, an Ascend Collection Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 74 out of 87 reviews
Rating 8 - Good. 5 out of 87 reviews
Rating 6 - Okay. 5 out of 87 reviews
Rating 4 - Poor. 1 out of 87 reviews
Rating 2 - Terrible. 2 out of 87 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

STACEY

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Yolanda and Victor were very friendly and welcoming. The have freshly backed cookies upon check in, butter croissants in the morning and a message chair in the room. Comfy beds, clean, beverage refrig, micro. Don't be alarmed by the abandoned hotel in the front as Blue is in the back.
Stayed 1 night in Nov 2025

6/10 Okay

Monika

Liked: Amenities
Overal stay great : Bed was comfortable for one night stay perfect however room need to be clean! Things are redone with nice taste but seams like haveybeen deep clean after remodeling job
Stayed 1 night in Nov 2025

10/10 Excellent

Stacy

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was newly renovated and clean. Very modern. The staff was outstanding. Super friendly and helpful. You don’t see service like that anymore. Stacy B
Massage chair in our room. Was great!
Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel, comfy bed
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Super new and fun!
Stayed 1 night in Nov 2025

10/10 Excellent

Steven, fair lawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel so everything was clean. The massage chair in the room was amazing!! Would definitely stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Yovelys

Liked: Cleanliness, amenities, property conditions & facilities
Great staff super nice beautiful hotel lots of parking
Stayed 2 nights in Oct 2025

10/10 Excellent

Drew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and Courteous staff
Stayed 1 night in Nov 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, location and clean!
Stayed 3 nights in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing. Came with a massage chair, robes, slippers and a rain shower. The staff was very sweet and gave me a little welcome bag when I checked in. Would def stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities
The entire staff was extremely kind, courteous, thoughtful, intelligent and truly nice, good people. I travel frequently and this stay has been the best experience bar none in a long time. Thank you. Respectfully, Jeffrey
Stayed 1 night in Oct 2025

10/10 Excellent

Gao Xiang, brooklyn

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean everything nice and new
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Brand new building. The web site stated a bar and pool but they haven’t built them yet. Had a little problem with the air cond. Room gelt damp but once we kept the bathroom vent on it seemed to fix it. Loved the massage chair that was in the room as well Beds were super comfortable and everything was spotless
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern. Fancy.
Stayed 1 night in Oct 2025

10/10 Excellent

Shelley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reliable
Stayed 2 nights in Oct 2025

10/10 Excellent

Heidi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay for leisure, out of state, very clean and comfortable. Definitely recommend and will be back
Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of stores/restaurants around. Clean new rooms, comfy bed and great shower. Stayed at several hotels over the week I was here and this was by far my favorite.
Stayed 2 nights in Oct 2025

10/10 Excellent

Babacar

Stayed 1 night in Oct 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and beautiful new, clean rooms!
Stayed 1 night in Oct 2025

8/10 Good

Slade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is either new construction or newly renovated. Property is brightly lit, bright entrance with white floor-to-ceiling bright tile and modern blue finishes and accents. Modern lighting and backlit guest counters brightens up the reception area well. The rooms are clean and features massaging recliner chairs. Location is convenient to large retail brands and restaurants. It was a pleasant and comfortable stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern room. Massage chair was awesome after a day of travel!
Stayed 1 night in Oct 2025

6/10 Okay

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice but small. The bed was pushed against the wall so I had to climb off the end of the bed to get out. There was only 1 night table so I did not have a place to put my phone or glasses. There was a massage chair that was nice, but there was only 1 office chair and no place else to sit. The TV only partially worked and we were unable to watch regular channels.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kelley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised. Nice clean and spacious rooms. Comfortable bed and large bathroom. Hotel seemed very new.
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This was such a nice hotel! I was not expecting how great this stay was. Everything was so clean and the receptionist was incredibly friendly! She gave me a little goody bag at check in and there’s a massage chair in every room. Definitely will be staying here again for future trips.
Stayed 2 nights in Oct 2025