4/10 Poor
Simone
Travelled with family
Sep 29, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
After getting a THIRD room, the inside of the room was visibly decent.
First room (#7) - strong smell of smoke. I requested a non-smoking room. We were quickly switched to a different room.
Second room (#5) - one of the beds had a mattress spring sticking out over 2 inches on the edge of the mattress on the side that was between the 2 beds. Yes, I got cut on it. The female attendant gave me a hard time when I requested another room stating they were full. I insisted she come to my room and do something with the mattress since I felt it UNSAFE to sleep on it with the spring protruding out. SHE did. She tried to push the spring in with her hands. No luck. I again repeated that this mattress was dangerous to sleep on and again told her to switch my room. I also mentioned to her in the room, that there was somebody else's food in the fridge as well as some of their clothes found in the corner of the room between the bed and AC unit. She finally agreed to switch me to another room (#19)
Upon returning for the second night, the room was not cleaned. We also did not get any towels. I had to ask for towels.
*Make a better choice. Spend a little more money. Your health and safety is worth it.
Simone
Stayed 2 nights in Sep 2025
