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"It was nice, ckean room, friendly staff, lots of places around , easy check out " More

By a verified traveller on Wed 17 Mar 2021

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Hotel Description

Hotel near Devonshire Mall in Windsor

In shopping district

At this Windsor hotel, you'll be within 3 miles (5 km) of Devonshire Mall and 6 miles (10 km) of Ojibway Prairie Provincial Park. Caesars Windsor is within 6 miles (10 km) and Adventure Bay Family Water Park is within 9 miles (15 km).

Free perks

This hotel features free WiFi in public areas, concierge services, and free self parking. Enjoy the free continental breakfast each morning. A lobby fireplace, a picnic area, and barbecue grills are also on offer.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $94* Per night/room 11 Apr. - 12 Apr.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Travelodge by Wyndham Windsor ratings based on 11 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Travelodge by Wyndham Windsor

Everyone (6) Couples (1) Family (1)
1 out of 5
The assistant manager switched our room to a different room that was just as dirty as the first one. The first room had stains all over the top sheet, the curtains, and the jacuzzi had yellow and white stains on it. Both beds came without a comforter, so I had to ask for one. The one he gave me was filthy and stained underneath. I asked for a new blanket, and 30 mins later, they returned with another dirty blanket with what looked like hot glue stains, which I can only imagine weren't. (At 12 Midnight, I might add) Once the second dirty blanket was given, we were grossed out and thought to look in the sheets to be sure this bed was clean. Once we pulled the weird table runner off the bed, there were blood stains on the white sheet underneath! The whole experience was terrible. Teh assistant manager did nothing but make our time there worse than it had to be. He didn't believe us when we explained all of this over the phone, because at this point it was 1am. We packed up all our things and left that night. The assistant was not willing to refund our money for that said night but refunded our next night. I was livid. After arguing for an hour, I accepted the one-night refund and came back the next day to speak with the Manager. I showed him around the room and all of the photos I took from the two rooms and he understood where we were coming from and agreed that the rooms were not taken care of properly. The Manager then refunded us, sincerely apologizing for everything.

Posted by on 3 Oct. 2022

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Comment from Hotel Management

18 Oct. 2022 by Front Desk

We are very sorry to hear you had a bad stay with us. We take these situations very seriously and will make sure this never occurs again. Thank you for your feedback.

5 out of 5
It was nice, ckean room, friendly staff, lots of places around , easy check out

Posted by on 17 Mar. 2021

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Comment from Hotel Management

14 Dec. 2022 by Front Desk

We appreciate your feedback and hope to have you stay with us again! Thank you very much!

3 out of 5
There was a blood stain on the bed sheet. The bathroom smelled like old pee

Posted by on 29 Oct. 2019

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Comment from Hotel Management

29 Oct. 2019 by Manager

I am so sorry to hear about the situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

5 out of 5

Posted by on 21 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by Manager

We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

5 out of 5
Bed was so comfy. Excelent night sleep. Room was clean. Excellent location. Free breakfast. What more could you ask for. Definately stay here again.

Posted by on 2 Jun. 2019

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Comment from Hotel Management

2 Jun. 2019 by Manager

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

2 out of 5

Cold Shower

Pros: Location
Cons: Hot water. Follow through on promises.
Location: Shopping.
There are two basics "must haves" we all need in a hotel: Good bed, good shower. And when one of those things does not meet our expectations, the overall experience is bad. We had a cold shower (no hot water) to greet us on our stay. The front desk asked that we call back during the week to speak to a manager to discuss compensation for our $140/night stay, and when I did, I was rudely informed that there would be no compensation for us. Instead, we were asked to consider staying with them again in the future. Really? That is both insulting, and unrealistic. You lost a customer Ramada.

Posted by , from Chatham, ON on 22 Oct. 2015

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Comment from Hotel Management

13 Feb. 2016 by TG

I am sorry to hear that we had maintenance issues during your stay. I assure that matter was taken care of immediately. I ask that you please let us accommodate you on better terms with an upgraded suite at a discounted price. Thank you for your response.

2 out of 5

Posted by on 17 Aug. 2022

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1 out of 5
This place was dirty when we got here problwms with check in wsit 20 mins at reception to even get checked in and they only came down because i called the desk. There were empties in the dawers in the room and 3 other rooms were dirty dirty until they found one that we were ok with. THEY DO NOT HAVE A 24 WAIT BETWEEN PUTTING PATRONS IN ROOMS. Check out isat 11 new people in at 3pm. I am very very disappointed with this place and will NEVER COME BACK!

Posted by on 7 Mar. 2021

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Comment from Hotel Management

14 Dec. 2022 by Front Desk

We are very sorry that you had a bad experience with us, we take feedback like this very seriously. We will make sure to go above and beyond all expectations moving forward. Thank you.

5 out of 5

Posted by on 10 Oct. 2020

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Comment from Hotel Management

10 Oct. 2020 by Manager

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

3 out of 5

Posted by on 5 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by Manager

On behalf of our entire staff, we thank you for your business and for rating your experience.

About the Travelodge by Wyndham Windsor

Location 2225 Division Rd, Windsor, ON N8W 1Z7

Property Features

Free breakfast is available daily. Public spaces have free WiFi. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Travelodge by Wyndham Windsor. The hotel can provide concierge services and wedding services. Free self parking is available. This Windsor hotel is smoke free.

  • 40 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Internet access - wireless

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Windsor Station (7.9 km / 4.9 mi)
  • Parking: Free self parking

Room Amenities

Travelodge by Wyndham Windsor offers 40 accommodations with coffee/tea makers and hair dryers. 55-inch Smart televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Windsor hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Smart television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 3:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 19 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

  • No cribs (infant beds) available
  • No elevators
  • Children stay free
  • Cash or credit card deposit required
  • Number of children who can stay free - 2
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 50 (subject to availability)
  • Rollaway bed fee: CAD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Limited Hotel Windsor
  • Travelodge Windsor Hotel
  • Ramada Windsor
  • Ramada Limited Windsor Airport Hotel Windsor
  • Ramada Limited Windsor Ontario
  • Ramada Limited Windsor Hotel
  • Windsor Ramada
  • Travelodge Wyndham Windsor Hotel
  • Travelodge Wyndham Windsor
  • Travelodge by Wyndham Windsor Hotel
  • Travelodge by Wyndham Windsor Windsor
  • Travelodge by Wyndham Windsor Hotel Windsor

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Travelodge by Wyndham Windsor.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.