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Courtyard by Marriott Winston-Salem Hanes Mall

Property class: 3
3-star hotel near Hanes Mall

Choose dates to view prices

Photo gallery for Courtyard by Marriott Winston-Salem Hanes Mall

A Courtyard by Marriott hotel with a covered entrance, multiple floors, and a parking lot.
A reception area with two wooden reception desks, a wall-mounted display, and a seating area with chairs and tables.
A modern restaurant with a bar area, seating arrangements, and a menu display.
A modern bistro with a refrigerated beverage display, a coffee machine, and a menu board.
A Courtyard Marriott hotel with a swimming pool, outdoor seating, and multiple balconies.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1600 Westbrook Plaza Drive, Winston-Salem, NC, 27103
  • Place, Adventure Landing Winston-Salem
    ‪12 min walk‬
  • Place, Hanes Mall
    ‪12 min walk‬
  • Place, Wake Forest University
    ‪11 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a chair, a flat-screen TV mounted on the wall, and two bedside lamps.

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

A hotel room with a large bed, a desk with a chair, a flat-screen TV mounted on the wall, and two bedside lamps.

Room, 1 King Bed with Sofa bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Mobility Accessible, Bathtub

A hotel room with a large bed, a desk with a chair, a flat-screen TV mounted on the wall, and two bedside lamps.

Room, 1 King Bed with Sofa bed, Mobility Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Roll-in Shower

A hotel room with a large bed, a desk with a chair, a flat-screen TV mounted on the wall, and two bedside lamps.

Room, 1 King Bed with Sofa bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Bathtub

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Mobility Accessible, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a flat-screen TV mounted on the wall, a wooden dresser, a desk with a lamp, and a chair.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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A hotel room with a bed, desk, chair, sofa, TV, and a framed picture on the wall.

Comfort Suites Hanes Mall

Winston-Salem
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,014 reviews
The price is CA $133
CA $154 total
includes taxes & fees
Oct 11 - Oct 12
Comfort Suites Hanes Mall

About the area

Winston-Salem

In shopping district.You'll find Hanes Mall and Adventure Landing Winston-Salem within a 15-minute walk of this Winston-Salem hotel. Novant Health Medical Park Hospital and Novant Health Forsyth Medical Center are also within 2 miles (3 km).

What's nearby

  • Adventure Landing Winston-Salem - 12 min walk - 1.1 km
  • Hanes Mall - 12 min walk - 1.1 km
  • Winston Salem State University - 7 min drive - 11.8 km
  • Benton Convention Center - 8 min drive - 11.1 km
  • Wake Forest University - 11 min drive - 12.7 km

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Texas Roadhouse - ‬12 min walk
  • ‪Golden Corral - ‬11 min walk
  • ‪The Cookie House - ‬14 min walk
  • ‪Starbucks - ‬14 min walk

About this property

Courtyard by Marriott Winston-Salem Hanes Mall

3-star hotel near Hanes Mall
Courtyard by Marriott Winston-Salem Hanes Mall offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 1603 square feet (149 square meters) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Courtyard by Marriott Winston-Salem Hanes Mall. Free self parking is available.

This 3-star Winston-Salem hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 1603 sq ft of conference space
  • 149 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Winston-Salem Hanes Mall offers 122 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

A hotel room with a bed, desk, chair, sofa, TV, and a framed picture on the wall.
Comfort Suites Hanes Mall
Winston-Salem
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,014 reviews
The price is CA $133
CA $154 total
includes taxes & fees
Oct 11 - Oct 12
Comfort Suites Hanes Mall

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:30 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • Water skiing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hanes
Courtyard Marriott Hanes Hotel
Courtyard Marriott Hanes Hotel Winston-Salem Mall
Courtyard Marriott Winston-Salem Hanes Mall
Courtyard Marriott Winston-Salem Hanes Mall Hotel
Courtyard Marriott Hanes Mall Hotel
Courtyard Marriott Hanes Mall
Courtyard by Marriott Winston-Salem Hanes Mall Hotel
Courtyard by Marriott Winston-Salem Hanes Mall Winston-Salem

Frequently asked questions

How close is Courtyard by Marriott Winston-Salem Hanes Mall to the airport?

Courtyard by Marriott Winston-Salem Hanes Mall is 10.7 mi (16-min drive) away from the Winston-Salem, NC (INT-Smith Reynolds) airport, the closest popular airport to the property.

How much does it cost to stay at Courtyard by Marriott Winston-Salem Hanes Mall?

As of Oct 10, 2026, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Winston-Salem Hanes Mall on Oct 25, 2026 start from CA $124, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Courtyard by Marriott Winston-Salem Hanes Mall have an airport shuttle?

Airport shuttle services are not available at Courtyard by Marriott Winston-Salem Hanes Mall.

Does Courtyard by Marriott Winston-Salem Hanes Mall offer free breakfast?

Free breakfast isn’t provided at Courtyard by Marriott Winston-Salem Hanes Mall, but cooked-to-order breakfast is offered for a fee of between USD 10 and 15 per person. It's available every day from 6 AM to 9:30 AM.

Is there a casino at Courtyard by Marriott Winston-Salem Hanes Mall?

No, there is no casino at this hotel.

What time is check-in at Courtyard by Marriott Winston-Salem Hanes Mall?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Courtyard by Marriott Winston-Salem Hanes Mall?

This hotel offers free self parking.

Does Courtyard by Marriott Winston-Salem Hanes Mall have a pool?

Courtyard by Marriott Winston-Salem Hanes Mall features a seasonal outdoor pool.

Does Courtyard by Marriott Winston-Salem Hanes Mall have a restaurant?

Courtyard by Marriott Winston-Salem Hanes Mall is home to The Bistro, which features American cuisine.

Does Courtyard by Marriott Winston-Salem Hanes Mall have a spa?

There are no spa services available at this hotel.

How close is Courtyard by Marriott Winston-Salem Hanes Mall to downtown Winston-Salem?

Courtyard by Marriott Winston-Salem Hanes Mall is 4.3 mi away from Winston-Salem.

Courtyard by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 431 out of 823 reviews
Rating 8 - Good. 219 out of 823 reviews
Rating 6 - Okay. 91 out of 823 reviews
Rating 4 - Poor. 56 out of 823 reviews
Rating 2 - Terrible. 26 out of 823 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed briefly and it was good enough for a one night stay. Basic hotel with what you need for a quick trip. It was clean and they had breakfast in the morning.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attendant at checkin was super nice and helpful.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
The hotel was located close to the mall and a variety of restaurants! The room was kinda small but it was comfy! Very nice staff I would stay there again!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms, comfortable beds and the balcony’s are a plus.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice room
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and reasonably priced. The food at the dinning area was very limited and ok in price. Not many choices for breakfast. The pool was closed by 8 pm, so was not very useful in the evening. Centrally located to stores and restraurants.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice Room, Friendly staff and Great amenities
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
The staff and room was excellent.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great Stay
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Marriott experience … just a little close to the highway 😘
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Room, nice staff Would definitely stay here again
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, spacious and a good price.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Pool was closed, bathroom was dirty, elevators were sketchy.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, wonderful place to stay
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room, and comfortable bed.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and very kind front desk and all the staff are very professional.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The young man that checked me in was very nice and answered all my questions. The room was very nice and clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
The beds were really comfortable and I loved the shower.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-Fi worked -that is the best I can give. selected this hotel due to location to the medical center but rude staff and the room had a terrible odor. and the faucet from the bathroom almost came off. But very rude front desk with a sassy attitude and not helpful at all so felt it was a dead end to share anything.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. Convenient to dining and shopping.
Stayed 1 night in Dec 2024