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Courtyard by Marriott Winston-Salem Hanes Mall

3.0 star property
3-star hotel near Hanes Mall

Choose dates to view prices

Photo gallery for Courtyard by Marriott Winston-Salem Hanes Mall

Exterior
Reception
Daily cooked-to-order breakfast for a fee
Property amenity
Seasonal outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1600 Westbrook Plaza Drive, Winston-Salem, NC, 27103
  • Place, Adventure Landing Winston-Salem
    ‪9 min walk‬
  • Place, Hanes Mall
    ‪9 min walk‬
  • Place, Wake Forest University
    ‪10 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Accessible Bathtub

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Roll-in Shower

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Hearing Accessible

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible Bathtub

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible Bathtub

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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Comfort Suites Hanes Mall

Winston-Salem
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,003 reviews
The price is CA $132
CA $153 total
includes taxes & fees
Jun 7 - Jun 8
Comfort Suites Hanes Mall

About the area

Winston-Salem

In shopping district.You'll find Hanes Mall and Adventure Landing Winston-Salem within a 15-minute walk of this Winston-Salem hotel. Novant Health Medical Park Hospital and Wilkes Regional are also within 2 miles (3 km).

What's nearby

  • Adventure Landing Winston-Salem - 9 min walk - 0.8 km
  • Hanes Mall - 9 min walk - 0.8 km
  • Winston Salem State University - 7 min drive - 11.8 km
  • Old Salem - 7 min drive - 9.1 km
  • Wake Forest University - 10 min drive - 12.7 km

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Texas Roadhouse - ‬12 min walk
  • ‪Golden Corral - ‬11 min walk
  • ‪Olive Garden - ‬10 min walk

About this property

Courtyard by Marriott Winston-Salem Hanes Mall

3-star hotel near Hanes Mall
Courtyard by Marriott Winston-Salem Hanes Mall offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 1603 square feet (149 square meters) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Courtyard by Marriott Winston-Salem Hanes Mall. Free self parking is available.

This 3-star Winston-Salem hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 1603 sq ft of conference space
  • 149 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Winston-Salem Hanes Mall offers 122 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Lobby
Hilton Garden Inn Winston-Salem/Hanes Mall
Winston-Salem
  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 748 reviews
The price is CA $163
CA $184 total
includes taxes & fees
Jun 14 - Jun 15
Hilton Garden Inn Winston-Salem/Hanes Mall

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:30 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • Water skiing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hanes
Courtyard Marriott Hanes Hotel
Courtyard Marriott Hanes Hotel Winston-Salem Mall
Courtyard Marriott Winston-Salem Hanes Mall
Courtyard Marriott Winston-Salem Hanes Mall Hotel
Courtyard Marriott Hanes Mall Hotel
Courtyard Marriott Hanes Mall
Courtyard by Marriott Winston-Salem Hanes Mall Hotel
Courtyard by Marriott Winston-Salem Hanes Mall Winston-Salem

Frequently asked questions

How close is Courtyard by Marriott Winston-Salem Hanes Mall to the airport?

Courtyard by Marriott Winston-Salem Hanes Mall is 10.7 mi (16-min drive) away from the Winston-Salem, NC (INT-Smith Reynolds) airport, the closest popular airport to the property.

How much does it cost to stay at Courtyard by Marriott Winston-Salem Hanes Mall?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Winston-Salem Hanes Mall on Jun 4, 2026 start from CA $127, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Courtyard by Marriott Winston-Salem Hanes Mall have an airport shuttle?

Airport shuttle services are not available at Courtyard by Marriott Winston-Salem Hanes Mall.

Does Courtyard by Marriott Winston-Salem Hanes Mall offer free breakfast?

Free breakfast isn’t provided at Courtyard by Marriott Winston-Salem Hanes Mall, but cooked-to-order breakfast is offered for a fee of between USD 10 and 15 per person. It's available every day from 6 AM to 9:30 AM.

Is there a casino at Courtyard by Marriott Winston-Salem Hanes Mall?

No, there is no casino at this hotel.

What time is check-in at Courtyard by Marriott Winston-Salem Hanes Mall?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Courtyard by Marriott Winston-Salem Hanes Mall?

This hotel offers free self parking.

Does Courtyard by Marriott Winston-Salem Hanes Mall have a pool?

Courtyard by Marriott Winston-Salem Hanes Mall features a seasonal outdoor pool.

Does Courtyard by Marriott Winston-Salem Hanes Mall have a restaurant?

Courtyard by Marriott Winston-Salem Hanes Mall is home to The Bistro, which features American cuisine.

Does Courtyard by Marriott Winston-Salem Hanes Mall have a spa?

There are no spa services available at this hotel.

How close is Courtyard by Marriott Winston-Salem Hanes Mall to downtown Winston-Salem?

Courtyard by Marriott Winston-Salem Hanes Mall is 4.3 mi away from Winston-Salem.

Courtyard by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 383 out of 736 reviews
Rating 8 - Good. 200 out of 736 reviews
Rating 6 - Okay. 82 out of 736 reviews
Rating 4 - Poor. 47 out of 736 reviews
Rating 2 - Terrible. 24 out of 736 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, amenities
The staff and room was excellent.
Stayed 1 night in Feb 2026

10/10 Excellent

Marcosso

Liked: Cleanliness, staff & service, amenities
Nice Room, Friendly staff and Great amenities
Stayed 1 night in Feb 2026

6/10 Okay

DANIEL

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I almost went lower than 3 but the staff was nice and it was clean. But the highway is pretty loud and the bathroom was a terrible layout, tiny bathtub, and the water pressure and temperature was AWFUL
Stayed 5 nights in Dec 2025

6/10 Okay

Robert

Was ok. No free coffee except in the room. Have to use little one cup machine.
Stayed 3 nights in Jan 2026

8/10 Good

Niamani, Warrenton

Stayed 3 nights in Dec 2025

10/10 Excellent

Amber

Stayed 1 night in Nov 2025

10/10 Excellent

Schneider

Stayed 2 nights in Nov 2025

4/10 Poor

Guadelmiro

Stayed 1 night in Oct 2025

10/10 Excellent

Mohan

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities
Clean room
Stayed 2 nights in Nov 2025

4/10 Poor

Steve

Travelled with family
Tv did not work. Phone did not work. Had to go to desk to request someone fix tv. In am front desk personnel didnt want to provide stirrers for coffee. Was not friendly. Water in bathroom took along time to heat. Breakfast was way too expensive.
Stayed 1 night in Nov 2025

10/10 Excellent

Dan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean Room, nice staff Would definitely stay here again
Stayed 5 nights in Oct 2025

10/10 Excellent

alisha

Stayed 1 night in Oct 2025

6/10 Okay

Patricia

Disliked: Cleanliness
The bed was really uncomfortable, the floor was notably not vacuumed around the furniture. The ceiling in the
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel needs 2 extras luggage carriages. They only have 2 for a 4 floors building.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and very kind front desk and all the staff are very professional.
Stayed 1 night in Oct 2025

4/10 Poor

Janette

Disliked: Staff & service
No breakfast! Cold complimentary coffee. Staff not friendly. Will not stay there again. Will not recommend this hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
heck in was fast and easy and the front desk person was friendly and very informative. Very good experience!
Stayed 1 night in Oct 2025

6/10 Okay

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t get the middle room in the back overlooking the pool as I requested by phone when I booked the room over a month ago. The patio was very small and only had one chair. I asked the guy at the from desk about having just one chair and he told me that every room has one chair. Which he lied beacuse directly in the middle of the hotel which is what I requested when I booked the room was the patio, chairs and table (2 chairs) and the balcony was much bigger. Shame on you for lying. I will not rebook this hotel because of that reason. I trusted the person on the phone when she told me that she got me when I told her what I wanted.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ramone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Very convenient! Wonderful amenities!
Stayed 2 nights in Sep 2025

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful

Stayed 2 nights in Sep 2025

10/10 Excellent

Kristy

Stayed 1 night in Sep 2025

10/10 Excellent

Jordy

Stayed 1 night in Sep 2025

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice
Stayed 1 night in Aug 2025