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Hilton York

4.0 star property
4-star hotel near Shambles

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Photo gallery for Hilton York

Restaurant
Double Guest Room with Balcony and Tower View
Double Guest Room with Balcony and Tower View
Meeting facility
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View in a map
1 Tower Street, York, England, YO1 9WD
  • Place, Jorvik Viking Centre
    ‪2 min walk‬
  • Place, Shambles
    ‪3 min walk‬
  • Place, York Minster
    ‪8 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪49 min drive‬

Room options

View all photos for Double Room with Sofa bed

Double Room with Sofa bed | Living area

Double Room with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Two Double Bed Guest Room

Two Double Bed Guest Room

Two Double Bed Guest Room

8.2 out of 10
Very good
(28 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed with Sofa bed

Premium Suite, 1 King Bed with Sofa bed

Premium Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Guest Room

Double Guest Room

Double Guest Room

8.6 out of 10
Excellent
(45 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Guest Room with Balcony and Tower View

Double Guest Room with Balcony and Tower View

Double Guest Room with Balcony and Tower View

8.4 out of 10
Very good
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Double Room

Accessible Double Room

Accessible Double Room

7.6 out of 10
Good
(8 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for King Guest Room with Tower View

King Guest Room with Tower View

King Guest Room with Tower View

8.6 out of 10
Excellent
(14 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

About the area

York

City Centre stay.Within a 15-minute walk of this City Centre hotel, you'll find Shambles and York Minster. Fairfax House and York City Walls are also within half a mile (1 km).

What's nearby

  • Jorvik Viking Centre - 2 min walk - 0.2 km
  • York City Walls - 2 min walk - 0.2 km
  • Shambles - 3 min walk - 0.3 km
  • York Christmas Market - 3 min walk - 0.3 km
  • York Minster - 8 min walk - 0.7 km

Getting around

  • York Station - 13 min walk
  • Leeds (LBA-Leeds Bradford) - 56 min drive

Restaurants

  • ‪Cresci Pizzeria - ‬4 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Coppergate Kitchen - ‬2 min walk
  • ‪Lil’s Bar And Bistro - ‬4 min walk
  • ‪The Lowther - ‬3 min walk

About this property

Hilton York

4-star hotel near Shambles
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 4331 square feet (402 square meters) and includes conference space. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Hilton York. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

  • 131 guestrooms or units
  • 4 levels
  • 4331 sq ft of conference space
  • 402 sq m of conference space
  • Built in 1986
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton York offers 131 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided daily.

Similar properties

Exterior

Hampton by Hilton York Piccadilly

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,312 reviews
The price is CA $139
CA $166 total
includes taxes & fees
Oct 12 - Oct 13
Hampton by Hilton York Piccadilly

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (GBP 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch smart TV

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired internet: GBP 14.99 (rates may vary)
  • Fee for wireless internet in public areas: GBP 14.99 (rates may vary)
  • Covered self parking fee: GBP 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Reviews

Hilton York Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 464 out of 1010 reviews
Rating 8 - Good. 278 out of 1010 reviews
Rating 6 - Okay. 153 out of 1010 reviews
Rating 4 - Poor. 71 out of 1010 reviews
Rating 2 - Terrible. 44 out of 1010 reviews

Reviews

2/10 Terrible

Shirley

Stayed 1 night in Aug 2025

2/10 Terrible

Shirley

Travelled with family
Disliked: Staff & service
The property overall was ok, I booked it for the accessibility to the town. My issue was that I booked a double room with air conditioning and prepaid to make sure it was guaranteed. Upon checking in and settling in the room I noticed there was no air conditioner, when I went to reception to inquire, the concierge told me that for the type of room I had booked, meaning double, it did not come with air conditioner. I checked the booking site and the room is listed as air conditioned. I was lied to and my family and I spent a miserable night unable to sleep or rest due to the room being beyond hot. DO NOT STAY HERE!!!!
Stayed 1 night in Aug 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot of the attractions are situated around the Hilton which for me,makes it a very good choice.
Stayed 2 nights in Jun 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, room comfort
Generally a good stay, Friendly staff and loved the valet parking. Water pressure in bathroom poor.
Stayed 1 night in Jun 2025

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Sarah

Stayed 1 night in Jun 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick break.

Comfortable and clean Hotel. Stayed in Superior room at front - a bit noisy till late. Odd to be charged £20 for breakfast if didnt book - £15.50 if booked night before!??
Stayed 2 nights in Jun 2025

4/10 Poor

Sam

Stayed 1 night in May 2025

10/10 Excellent

Bethany

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica, Gibsonia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location was super convenient and centralized, so we were able to do everything by walking. The staff was flexible and helpful - we got in in a time crunch (we were rushing to make a walking ghost tour), and they let us park our car and run out to the tour without any fuss. It was greatly appreciated and made our evening!
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Travelled with group
Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

DARREN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location, lovely hotel and staff. Notice displayed upon arrival of a wedding party with music until midnight, and I wish them congratulations, but why was my double room the one with the window looking out on to the out door area of the wedding reception. I don't expect them to be quiet for such an occasion but surely the room could have been allocated to a member of the wedding party and we could have got a quieter location in the hotel. Thats my only frustration as it was impossible to sleep until very late.
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were lovely
Stayed 1 night in May 2025

10/10 Excellent

Miss S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfy stay, the staff were lovely and friendly, comfy bed, good shower. Everything I needed!
Stayed 1 night in Jun 2025

10/10 Excellent

Louise

Stayed 1 night in Jun 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great experience from the Reception to the room staff and all the dining and bar staff made you feel very welcome. Good food and drinks . Definitely would recommend as very central .
Stayed 3 nights in Jun 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a York stay. Rooms comfortable and clean. I would have preferred a walk in shower not a bath because of mobility issues.
Stayed 1 night in Jun 2025

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location and parking are great
Stayed 1 night in Jun 2025

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel in general was very nice. The rooms were comfortable and the staff were more than happy to help. It was quite hot when we stayed and I thought the room would have had a refrigerator as I had a few items to keep fresh and cool. I spoke to reception about possibly putting some items I needed in a fridge for the morning. The lady just smiled, picked up the phone spoke to a colleague and delivered a mini fridge to the room in 5 mins. Fantastic! The breakfast was also great!! Excellent service and choice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Casey

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for the price point. Very short walk to all of downtown areas and a quiet street at night. Would definitely stay again!
Stayed 1 night in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and breakfast is great
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, very friendly staff, our standard room had a bath, all was clean, food was great (brekkie), room was large
Stayed 2 nights in Jun 2025

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Couldnt of asked for a better hotel. The staff were very polite, the hotel was immaculate and the room was spacious and very clean.
Stayed 5 nights in Jun 2025