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Malmaison York

4.0 star property
4-star eco-certified hotel near York Minster

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Photo gallery for Malmaison York

Rooftop terrace
Front of property
Restaurant
Standard Double Room
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Room service

Explore the area

Map
2 ROUGIER STREET, York, England, YO90 1UU
  • York City Walls
    ‪6 min walk‬
  • Shambles
    ‪7 min walk‬
  • York Minster
    ‪9 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪48 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Club Room

Club Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe

Club Deluxe

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

About the area

York

Bishophill stay.Within a 10-minute walk of this Bishophill hotel, you'll find York Minster and York City Walls. Yorkshire Museum Gardens and York Central Library are also within half a mile (1 km).

What's nearby

  • York Christmas Market - 6 min walk - 0.5 km
  • York City Walls - 6 min walk - 0.5 km
  • Jorvik Viking Centre - 6 min walk - 0.5 km
  • Shambles - 7 min walk - 0.7 km
  • York Minster - 9 min walk - 0.8 km

Getting around

  • York Station - 4 min walk
  • Leeds (LBA-Leeds Bradford) - 54 min drive

Restaurants

  • ‪Society Lounge Bar - ‬1 min walk
  • ‪Red Chilli Authentic Chinese - ‬2 min walk
  • ‪The Garden Room - ‬4 min walk
  • ‪PizzaExpress - ‬3 min walk
  • ‪West Offices Station Rise - ‬2 min walk

About this property

Malmaison York

4-star eco-certified hotel near York Minster
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Malmaison York also features a fitness center, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

  • 150 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Malmaison York offers 150 air-conditioned accommodations with safes and coffee/tea makers. 20-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Exterior

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  • Pet-friendly
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4.3 out of 5, Excellent, 1,409 reviews
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The Milner York

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 27.50 per night)
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • Elevator

Room amenities

Entertainment

  • 20-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Self parking fee: GBP 27.50 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 778 out of 1345 reviews
Rating 8 - Good. 349 out of 1345 reviews
Rating 6 - Okay. 136 out of 1345 reviews
Rating 4 - Poor. 56 out of 1345 reviews
Rating 2 - Terrible. 26 out of 1345 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Charlotte

Stayed 2 nights in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
The club deluxe room was excellent, very spacious
Stayed 2 nights in Mar 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

York Stay

Unfortunately we were told on arrival that the room we’d booked via Hotels.com was not available as there had been a booking error on the system where they’d oversold the room type and as we were the last group to check-in, it would be ourselves having to comprise. We had paid for a large twin room with a river view. We were given a small basic twin room, no view. The room was comfortable and the manager added breakfast onto our booking as an apology.
Stayed 1 night in Mar 2025

10/10 Excellent

Kirnvir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Shaun

Stayed 1 night in Mar 2025

10/10 Excellent

D

Stayed 1 night in Feb 2025

8/10 Good

Catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room - used the upgrade option. Air con temp a bit tricky to control, be nice to see options for pillows like other hotels do. Opted out of housekeeping in exchange for drink form bar was a nice touch.
Stayed 3 nights in Mar 2025

6/10 Okay

Peter, Winchester

Business traveller
Rooms starting to look tired. Cleaning of rooms not great. Food choices and service not up to usual Mal standards
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with everything overall, enjoyable stay, clean and comfortable. Location so handy and feels safe. Bathroom window did not have curtain just a window covering which I did not like.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

fiona

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

kitty

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and polite staff. Lovely breakfasts, slightly expensive.
Stayed 1 night in Feb 2025

2/10 Terrible

Pascal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Joe

Liked: Cleanliness, property conditions & facilities, room comfort
Was a big birthday event got privileged of free upgrade and drinks hotel was amazing and all the staff
Stayed 1 night in Feb 2025

10/10 Excellent

MICHAEL

Stayed 1 night in Feb 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short get-a-way to York

Close walking distance to center of town, many attractions, and rail station. Parked at the local NPC just down the street, 5 mins, nice validation by Hotel. Shower issue, shower wand didn’t work, not sure where that water was going, though they had the rainfall spout. Strange layout of the room, Tv needs to be on a longer extender from the wall and the beds, for me, not that comfortable but the room had a fantastic view of the Minster! Light projection show on Minster our last night as well as the end of the Viking Fest in York!
Stayed 1 night in Feb 2025

6/10 Okay

John

Travelled with family, Travelled with group
The beds needs renewing and poor shout for the cost you don’t even get a bottle of water in the room and the TV channels are of really poor quality - constantly flickering on and off with poor signal
Stayed 1 night in Feb 2025