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The Crystal Resort Sun Moon Lake

3.5 star property
3.5-star boutique hotel near Sun Moon Lake

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Photo gallery for The Crystal Resort Sun Moon Lake

Rooftop terrace
Rooftop terrace
Reception
Standard Room, 1 Double Bed (Lake) | Living area
Standard Room, 1 Double Bed (Moon) | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
No. 3, Shueshalian St.(Main Building)- No. 110, Wenhua St.(B Building), Rihyue Village, Rihyue Village, Yuchih Township, Yuchi, Nantou County, 555
  • Place, Ita Thao Shopping Street
    ‪1 min walk‬
  • Place, Ita Thao Pier
    ‪2 min walk‬
  • Place, Sun Moon Lake
    ‪6 min walk‬

Room options

View all photos for Standard Room, 1 Double Bed (Dawn)

Standard Room, 1 Double Bed (Dawn) | Bathroom

Standard Room, 1 Double Bed (Dawn)

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Moon)

Standard Room, 1 Double Bed (Moon)

Standard Room, 1 Double Bed (Moon)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Lake)

Standard Room, 1 Double Bed (Lake)

Standard Room, 1 Double Bed (Lake)

9.0 out of 10
Wonderful
(4 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room For 2, 2 Double Beds (Sun)

Premium bedding, down comforters, in-room safe, soundproofing

Standard Room For 2, 2 Double Beds (Sun)

  • City view
  • 49 sq m
  • Sleeps 2
  • 2 Double Beds

Lake Twin Room

  • Sleeps 2

View all photos for Lake Double Room(lake View)

Premium bedding, down comforters, in-room safe, soundproofing

Lake Double Room(lake View)

  • Sleeps 2

Moon Twin Room

  • Sleeps 2

View all photos for Moon Double Room(lake View)

Premium bedding, down comforters, in-room safe, soundproofing

Moon Double Room(lake View)

  • Sleeps 2

View all photos for Dawn Twin Room

Premium bedding, down comforters, in-room safe, soundproofing

Dawn Twin Room

  • Sleeps 2

View all photos for Dawn Double Room(no View)

Premium bedding, down comforters, in-room safe, soundproofing

Dawn Double Room(no View)

  • Sleeps 2

View all photos for Bright(B Building)

Bright(B Building)

Bright(B Building)

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luster(B Building)

Luster(B Building)

Luster(B Building)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Shine(B Building)

Shine(B Building)

Shine(B Building)

  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Sun Room(street View)

Premium bedding, down comforters, in-room safe, soundproofing

Sun Room(street View)

  • Sleeps 4

View all photos for Vip Sun Room

Premium bedding, down comforters, in-room safe, soundproofing

Vip Sun Room

  • Sleeps 4

View all photos for Vip Lake Room

Premium bedding, down comforters, in-room safe, soundproofing

Vip Lake Room

  • Sleeps 2

View all photos for Vip Moon Room

Premium bedding, down comforters, in-room safe, soundproofing

Vip Moon Room

  • Sleeps 2

View all photos for Bright Room(B Building)

Premium bedding, down comforters, in-room safe, soundproofing

Bright Room(B Building)

  • Sleeps 2

View all photos for Luster Room(B Building)

Premium bedding, down comforters, in-room safe, soundproofing

Luster Room(B Building)

  • Sleeps 4

View all photos for Shine Room(B Building)

Premium bedding, down comforters, in-room safe, soundproofing

Shine Room(B Building)

  • Sleeps 4

About the area

Yuchi

In entertainment district.At this hotel, you'll be steps from Ita Thao Pier and Ita Thao Shopping Street. Sun Moon Lake and Sun Moon Lake Ropeway are also within half a mile (1 km).

What's nearby

  • Ita Thao Shopping Street - 1 min walk - 0.1 km
  • Ita Thao Pier - 2 min walk - 0.2 km
  • Sun Moon Lake - 6 min walk - 0.6 km
  • Sun Moon Lake Ropeway - 9 min walk - 0.8 km
  • Nine Frog Acrobats - 6 min drive - 2.0 km

Getting around

  • Shuili Checheng Station - 45 min drive

Restaurants

  • ‪朝霧茶莊 TEA18 - ‬2 min walk
  • ‪麓司岸餐廳-日月潭美食號 - ‬1 min walk
  • ‪邵族毛家 - ‬1 min walk
  • ‪飯飯雞翅 - ‬1 min walk
  • ‪日月潭邵族美食 Sun Moon Lake Thao Millet - ‬2 min walk

About this property

The Crystal Resort Sun Moon Lake

3.5-star boutique hotel near Sun Moon Lake
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A fitness center, a rooftop terrace, and multilingual staff are also featured at the boutique The Crystal Resort Sun Moon Lake.

This 3.5-star Yuchi hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 9 levels
  • Built in 2009
  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Crystal Resort Sun Moon Lake offers 20 accommodations with DVD players and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Crystal Resort Sun Moon Lake
Crystal Sun Moon Lake
The Crystal Resort Sun Moon Lake Hotel Nantou
The Crystal Resort Sun Moon Lake Taiwan/Nantou
Crystal Resort Sun Moon Lake Yuchi
Crystal Sun Moon Lake Yuchi
The Crystal Sun Moon Yuchi
The Crystal Resort Sun Moon Lake Hotel
The Crystal Resort Sun Moon Lake Yuchi
The Crystal Resort Sun Moon Lake Hotel Yuchi

The Crystal Resort Sun Moon Lake Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 236 out of 564 reviews
Rating 8 - Good. 211 out of 564 reviews
Rating 6 - Okay. 86 out of 564 reviews
Rating 4 - Poor. 19 out of 564 reviews
Rating 2 - Terrible. 12 out of 564 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff is so friendly and helpful. The hotel is right by the pier easy access and shopping.
Stayed 2 nights in Oct 2025

8/10 Good

yi, Sugarland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is front of the moon lake and close to the piers. The hotel offers cheap transportation tickets. Next to the markets, if you like fish, recommend you buy the ZHONG TONG ( president fish) and LONG XUN fish, and fried shrimp of the lake. Enjoy the hike and bike ride, very relaxing and nice view.
Stayed 2 nights in Jul 2025

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just on the harbour and very close to the Sun Moon lake. Staff are very helpful to park my car and even drove me to my car to pick the stuff I left there and drove me back.
Stayed 1 night in Apr 2025

10/10 Excellent

Connie

Liked: Staff & service, property conditions & facilities, room comfort

Fantastic hotel and services

Miss Chen is very helpful and provided places to visit during out trip. Excellent and friendly staffs in this hotel and very accommodating to our needs
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

SUMMER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Ching

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service
Stayed 2 nights in Jun 2024

10/10 Excellent

Jean Jacque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

William

Stayed 1 night in Apr 2024

8/10 Good

Qiting

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023

6/10 Okay

Qi Tong

Travelled with family and small children
Disliked: Staff & service
Stayed 1 night. Room has heater, however, the room wasn’t very clean. The table and mirror wasn’t cleaned properly. You can only get 4 towels per room. Breakfast variety is limited. Only good thing is the location is right next to the 老街。
Stayed 1 night in Dec 2023

10/10 Excellent

Rose, DALY CITY

Stayed 1 night in Oct 2023

8/10 Good

Adeline

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was big with great view of the Sun moon lake, though the property needs refurbishment as the grout at the toilet requires maintenance. Hotel was located very convenient to the night street next to it and within walking distance to the Pier to engage in activities.
Stayed 1 night in Aug 2023

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel to relax

Splendid hotel with a fantastic view of the SunMoon Lake
Stayed 2 nights in Feb 2023

6/10 Okay

Wenling

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2022

4/10 Poor

Chen

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient n room was big, but the hotel was not very clean, very poor mantain.
Stayed 1 night in Dec 2022

10/10 Excellent

Pei-Yao, Norcross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location that sits next to the lake and business area.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon checkin, the staff was very helpful in giving tips about destinations and dining options in the area. Awesome views from the balcony for lake-facing suite. Nearby stalls and restaurants tend to close early. Would stay again. 湖景套房空間寬敞乾淨，設備都算新、且該有的都有。兩面採光，大窗戶及陽台看出去景色驚艷，每早看著湖光山色起床。廁所另有淋浴間，也有拉門可以在泡澡時關上。服務人員友善服務周到，完全沒有其他評論提及的問題。早餐不是最豐盛，但以一間20幾個房間的旅館來說很OK了，吃了三天也不會膩。有機會再來日月潭的話會願意再入住。
Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and they had a jacuzzi tub! The breakfast is one of the best i have had in Taiwan. I only wish I had a room with a lake view.
Stayed 2 nights in Nov 2020

8/10 Good

Nilobon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Jangtae

Travelled with family
Liked: Staff & service, room comfort

Good place around where the hotel is

Could be better if i was staying in the room to the lake view. Bathroom design is not much friendly for use like others reviewed. But dinner was really awesome, way much better than I thought it would be. It was okay for a few days because the lake was so nice.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and morning food with good lake view location
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NOT RECOMMENDED.

The room and public area smells so bad. Floor carpets dirty with lots of stains....no proper tea served at breakfast ( was given lukewarm diluted tea and its a shame). Breakfast was supposed to end at 10am but we were told to come by 9am as there wont be much food left. True to their promise, we came down at 9 and they won't even replenish the bread. Overall lousy F & B. Unprofessional staff - no greetings, no smiles...talking loudly on facetime with family member (in the reception area ) on top of her voice as if it was her home. For the price we paid A$600+ for 2 nights, I would expect at least a decent clean hotel. Photos on the website was deceiving.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019