Ratings based on 272 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 28, 2024 on Expedia
Second time here and will return! Enjoyable, great staff, great location.
by A traveller
Posted Feb. 25, 2024 on Expedia
Very good service , especially breakfast was good.
by A traveller
Posted Feb. 5, 2024 on Expedia
Great stay & Saunas. Staff was great & excellent breakfast.
Comment from Hotel Management
Feb. 12, 2024 by teamPERREN, Hotel Management
Dear Bradley,thank you very much for your review.We are pleased that we were able to convince you with our breakfast selection and that you were able to relax in the wellness area.We send our warmest regards from Zermatt.Your #teamPERREN
by A traveller
Posted Dec. 27, 2023 on Expedia
I’ve been to Perren on multiple occasions. Great experience as always. But there are 2 things that I wish would return back to how they were:
1) The open-plan ski room was better: the lockers do not any value since they do not have a lock but just take space. It is very inconvenient to put a snowboard in.
2) Breakfast was better before. I really liked the selection of dried meats and an option to make soft-boiled eggs which are now gone. The selection of tees improved.
Comment from Hotel Management
Feb. 12, 2024 by teamPERREN, Hotel Management
Dear George, Thank you very much for your feedback and the detailed review. This is very important to us, we have passed this on and will be happy to discuss it internally. We try to cater for all tastes with our breakfast offer, so we have made a few changes since your last stay here. We are very sorry that we could not completely satisfy you.We are also sorry that you were not satisfied with the new organization in the ski cellar, as we had hoped for a tidier ski room and increased comfort for our guests. We apologize that your snowboard did not find a place in the locker. We will also discuss this point internally and we are sure that we will have found a good solution by the time of your next stay.In any case, we were very pleased about your visit and hope that we can welcome you again during your next stay in ZermattYour #TeamPerren
by A traveller
Posted Nov. 27, 2023 on Expedia
by A traveller
Posted Oct. 12, 2023 on Expedia
by A traveller
Posted Oct. 11, 2023 on Expedia
I liked the option to not have to replace towels, etc.
by A traveller
Location location location
Posted Oct. 10, 2023 on HotelsCouldn't be more conveniently located, having a view of the Matterhorn from our balcony was the cherry on top. Great breakfast buffet and overall a great stay. Will choose it again if we ever have the luck to come back
by A traveller
Posted Oct. 6, 2023 on Expedia
Clean but a bit old.
by A traveller from New York
Posted Oct. 6, 2023 on Expedia
Comfortable and clean
