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Hotel Helvetia

3.0 star property
3-star ski hotel near Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Photo gallery for Hotel Helvetia

Free daily buffet breakfast
Property entrance
Breakfast, lunch and dinner served
Balcony
In-room safe, blackout drapes, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Bahnhofstrasse 72, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬

Room options

View all photos for Single Room

Single Room

Single Room

7.6 out of 10
Good
(10 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

7.2 out of 10
Good
(18 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room

Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Suite

In-room safe, blackout drapes, free WiFi, bed sheets

Family Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds
  • Free WiFi

About the area

Zermatt

Near the slopes.Within a 10-minute walk of this Zermatt City Centre hotel, you'll find Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 1 min walk - 0.1 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Furi Ski Area - 2 min walk - 0.2 km
  • St. Mauritius Church - 2 min walk - 0.2 km

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬1 min walk
  • ‪Brown Cow Pub - ‬1 min walk
  • ‪Whymper-Stube - ‬1 min walk
  • ‪Walliserkanne - ‬2 min walk
  • ‪Restaurant du Pont - ‬2 min walk

About this property

Hotel Helvetia

3-star ski hotel near Zermatt-Matterhorn Ski Paradise
Hotel Helvetia helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 14 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Ski equipment storage
  • Ski equipment rentals
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Gift shop
  • ATM
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Helvetia offers 14 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Exterior
Hotel Bahnhof
Zermatt City Centre
  • Free WiFi
  • Housekeeping
4.5 out of 5, Wonderful, 454 reviews
The price is CA $248
CA $257 total
includes taxes & fees
May 26 - May 27
Hotel Bahnhof

Property amenities

Family friendly

  • Grocery/convenience store

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 16

Check-out

Check-out before 10:30 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk, key retrieval

Pets

  • Pets and service animals are not allowed at Hotel Helvetia

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Helvetia Zermatt

Hotel Helvetia Zermatt

Hotel Helvetia Hotel

Hotel Helvetia Zermatt

Hotel Helvetia Hotel Zermatt

Frequently asked questions

How close is Hotel Helvetia to the airport?

Hotel Helvetia is 50.1 mi (75-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Helvetia?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Hotel Helvetia on Jun 7, 2026 start from CA $192, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Helvetia have an airport shuttle?

Airport shuttle services are not available at Hotel Helvetia.

Does Hotel Helvetia offer free breakfast?

Hotel Helvetia offers free buffet breakfast every day from 7 AM to 9:00 AM.

Is there a casino at Hotel Helvetia?

No, there is no casino at this hotel.

What time is check-in at Hotel Helvetia?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Helvetia?

Free parking is not available at this hotel.

Does Hotel Helvetia have a pool?

Hotel Helvetia does not have a pool.

Does Hotel Helvetia have a restaurant?

Hotel Helvetia is home to Restaurant Helvetia, which features Thai cuisine.

Does Hotel Helvetia have a spa?

There are no spa services available at this hotel.

How close is Hotel Helvetia to downtown Zermatt?

Hotel Helvetia is 0.1 mi away from Zermatt.

Hotel Helvetia Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 173 out of 801 reviews
Rating 8 - Good. 308 out of 801 reviews
Rating 6 - Okay. 197 out of 801 reviews
Rating 4 - Poor. 74 out of 801 reviews
Rating 2 - Terrible. 49 out of 801 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

CHARLES, Brentwood

Travelled with group
Liked: Cleanliness
Great location and adequate rooms with no frills. Main problem for us was lots of narrow winding stairs and no elevator. With suitcases that was an ordeal coming and going. Nice restaurant on the premises.
Stayed 1 night in Mar 2026

10/10 Excellent

brian, estevan

Stayed 3 nights in Feb 2026

4/10 Poor

VISHAL

Liked: Cleanliness
Disliked: Staff & service, amenities
Value for money; staff response or welcome ; breakfast; room axtually everything was below par
Stayed 1 night in Feb 2026

10/10 Excellent

Darko

Stayed 1 night in Feb 2026

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room (3) was clean albeit small, but it was warm, had a balcony and was great for the night. The sound from above was noticeable, no acoustic insulation was evident. The maintenance wasn't great, the basin was cracked but these are minor issues, noise from outside was heard around 02:00 but this is due to the excelled location of the hotel, it's perfect for the town nightlife. I'd stay there again, self check-in was easy, there was nobody around, check out was just as easy...
View from balcony
Stayed 1 night in Feb 2026

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The old style was authentic and the spa bath a bonus, plus the view was great.
Stayed 1 night in Jan 2026

6/10 Okay

Rory

Liked: Staff & service
Disliked: Amenities
Staff were helpful but facilities very limited. Good as a bed and breakfast.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ratna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean and staff is very friendly. The hotel has no elevator and the stairs are quite steep. Large luggage can be a challenge. Breakfast is wonderful and fresh. Overall, the hotel is wonderful for traveler on a budget.
Stayed 1 night in Jan 2026

6/10 Okay

keat chow

Travelled with partner
Breakfast average should have more warm food
Stayed 2 nights in Jan 2026

6/10 Okay

Patrick

Travelled with family
Disliked: Amenities, property conditions & facilities
There’s a reason why this is the cheapest option in a central location - the condition of the hotel is poor, rooms small and practically no frills. Expedia advertised a ski and boot storage room but no such thing exists - instead there are a few open racks for skis just off the Main Street so didn’t feel a safe option. That said the hotel has no problem with guests taking skis and boots into the bedrooms. For all that, the breakfast was pretty decent, the staff friendly and the rooms warm so if you’re just looking for somewhere to get your head down for the night then it’s not an awful option
Stayed 1 night in Dec 2025

8/10 Good

Neel

Stayed 1 night in Dec 2025

6/10 Okay

Jonathan

Stayed 1 night in Dec 2025

6/10 Okay

Anna

Stayed 1 night in Dec 2025

8/10 Good

Joshua

Liked: Cleanliness, property conditions & facilities
Good location, decent breakfast
Stayed 4 nights in Dec 2025

8/10 Good

Isannah

Stayed 1 night in Dec 2025

10/10 Excellent

Mary, Westford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Jim

Liked: Cleanliness
The room was fine, it was the access that was difficult, the stairs were steep, we had to access at least 4 floor levels. The access, the room was small and the bathroom requires a privacy curtain on the window, the room radiator had no control with poor water circulation only heating the top 10% of the radiator.
Stayed 1 night in Dec 2025

4/10 Poor

Robert, Lake Cowichan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No staff at check in. They went home at noon! The room is an unupdated relic from the 70's. Overpriced garbage!
Stayed 1 night in Dec 2025

8/10 Good

Patrick

Stayed 2 nights in Nov 2025

4/10 Poor

Daniel T

Disliked: Staff & service
The key for my room was just hanging up in the unlocked reception, and the phone number didn't work. For what i paid, this hotel felt overpriced as it was charmless and basic. The bed I'll admit was comfortable and there was a bath but, yeah not great. Would look for alternatives next time
Stayed 1 night in Nov 2025

6/10 Okay

JIA LING

Travelled with family
Liked: Staff & service
Convenience locations and very good breakfast including.
Stayed 2 nights in Sep 2025

8/10 Good

Adrian, Riambel

Travelled with partner
Liked: Cleanliness, amenities
We had room 14 and would have had view on the Matterhorn if conditions would have been better. Room confortable for three nights and very central. Very good value for money in Zermatt. Fernanda is a very nice person. Good breakfast. Only negative point for me, as a tall person, was the height of the ceiling in the shower.
Stayed 3 nights in Oct 2025

10/10 Excellent

Theresa

Excellent mountain views and lively breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff were really nice and helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness
Hotel is rustic chalet style. Small but comfortable rooms. No welcoming front desk, just keys hanging on a board. Great location to Zermatt station, many food options, a little noisy when these close for the night.
Stayed 1 night in Oct 2025