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Hotel Tannenhof

3.5 star property
3.5-star hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Tannenhof

Front of property - evening/night
Reception
Breakfast, lunch, dinner served; Italian cuisine
Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi
Gallery Double or Twin Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Housekeeping

Explore the area

View in a map
3 Englischer Viertel, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Basic Double or Twin Room

Basic Double or Twin Room

Basic Double or Twin Room

9.4 out of 10
Exceptional
(23 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.8 out of 10
Exceptional
(17 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(8 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the area

Zermatt

Zermatt City Centre stay.With a stay at this Zermatt City Centre hotel, you'll be steps from Matterhorn Museum and Mountaineers Cemetery. Zermatt-Matterhorn Ski Paradise and St. Mauritius Church are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Furi Ski Area - 2 min walk - 0.2 km
  • Furi - Riffelberg - 2 min walk - 0.2 km

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Walliserkanne - ‬3 min walk
  • ‪Restaurant du Pont - ‬3 min walk
  • ‪Old Zermatt - ‬4 min walk

About this property

Hotel Tannenhof

3.5-star hotel near Zermatt-Matterhorn Ski Paradise
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Multilingual staff, ski storage, and tour/ticket assistance are also featured at Hotel Tannenhof.

This 3.5-star Zermatt hotel is smoke free.

  • 16 guestrooms or units
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Tannenhof offers 16 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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  • Pet friendly
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The price is CA $437
CA $468 total
includes taxes & fees
Jan 22 - Jan 23
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Property amenities

Family friendly

  • High chair
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Helicopter/airplane tours
  • Ropes course
  • Ski passes
  • Ski storage

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Schallers Tannenhof
Hotel Tannenhof Hotel
Hotel Tannenhof Zermatt
Hotel Tannenhof Hotel Zermatt

Hotel Tannenhof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 268 out of 342 reviews
Rating 8 - Good. 54 out of 342 reviews
Rating 6 - Okay. 14 out of 342 reviews
Rating 4 - Poor. 3 out of 342 reviews
Rating 2 - Terrible. 3 out of 342 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel off the main tourist road to be quiet and peaceful, but close enough to be in the middle of shopping and restaurants in minutes. We’ll stay here when we come back to Zermatt!
Stayed 2 nights in Oct 2025

10/10 Excellent

John, huntington beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff (from the reception, restaurant or cleaning personnel), went above and beyond in their efforts to ensure the excellence of our stay. I would recommend without hesitation. Thank you to everyone involved.
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Matterhorn view at breakfast back glass door 😍
Stayed 1 night in Sep 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Clean, quiet and modern room. Good breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff is very friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at the family room that is on the top floor, accessed from 3rd floor then by stairs. The apartment is very ni
Stayed 2 nights in Sep 2025

10/10 Excellent

ira

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all round!
Stayed 2 nights in Sep 2025

10/10 Excellent

Remi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Tannenhof is in a perfect, central location steps away from beautiful Matterhorn views and the charming shopping streets of Zermatt. The hotel is clean and modern with a wonderful restaurant for dinner. Francesco at the front desk was very helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Peter

Liked: Amenities
Well located in centre of town, very clean, helpful staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

2nd time just as good

2nd time visiting. Wish we could have stayed longer. I can’t compare it to others as this is the only place in Zermatt we have stayed. Only complaint - very warm. Not sure if there is HVAC or wasn’t working.
Stayed 1 night in Aug 2025

10/10 Excellent

Kerrie

Liked: Amenities
The staff was very friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Little Hotel

What a great hotel. Location is fantastic. Hotel was clean, room was small but very efficiently designed to make our stay very comfortable. Staff was very professional. We loved this hotel and would definitely return.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alex

Excellent stay! Friendly staff, clean, had everything we needed
Stayed 3 nights in Aug 2025

10/10 Excellent

Yu-Hsin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were modern and clean, and the beds were very comfortable. The hotel is very quaint and centrally located. We had a wonderful stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and pleasant. Smaller property but well worth it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wendy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and location excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Beautiful hotel in the heart of Zermatt. We had the top floor family room which was very spacious for our family of four.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alison Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Location of the property is perfect. It’s just off the Main Street with all the restaurants and bars but far enough back to be away from the noise. It’s also convenient for both train, gondola and fenicular stations.
Stayed 5 nights in Jul 2025

10/10 Excellent

Mark

Stayed 2 nights in Jul 2025

6/10 Okay

Supriyo

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot in the heart of the city. Amazing staff. Beautiful hotel!
Stayed 3 nights in Jun 2025