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Pullman Zhangjiajie

4.5 star property
4.5-star luxury hotel near Wulingyuan Scenic Area

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Photo gallery for Pullman Zhangjiajie

Exterior
3 restaurants, breakfast served
Garden
Bar (on property)
3 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No.188 Gaoyun Road, Wulingyuan District, Zhangjiajie, Hunan, 427400
  • Place, Charming Xiangxi Grand Theatre
    ‪19 min walk‬
  • Place, Wulingyuan Scenic Area
    ‪3 min drive‬
  • Place, Zhangjiajie National Forest Park
    ‪38 min drive‬
  • Airport, Zhangjiajie (DYG)
    ‪37 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Club Lounge Access (Executive)

Deluxe Room, 1 King Bed, Club Lounge Access (Executive)

Deluxe Room, 1 King Bed, Club Lounge Access (Executive)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Club Lounge Access (Executive)

Deluxe Room, 2 Single Beds, Club Lounge Access (Executive)

Deluxe Room, 2 Twin Beds, Club Lounge Access (Executive)

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Twin Beds

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

About the area

Zhangjiajie

Wulingyuan stay.With a stay at this Wulingyuan hotel, you'll be within 2 miles (3 km) of Wulingyuan Scenic Area and 32 miles (52 km) of Zhangjiajie National Forest Park. Tianmen Mountain is also in the region.

What's nearby

  • Charming Xiangxi Grand Theatre - 19 min walk - 1.7 km
  • Wulingyuan Scenic Area - 3 min drive - 2.4 km
  • Bailong Elevator - 16 min drive - 13.4 km
  • Tianmen Mountain Cable Car - 36 min drive - 41.0 km
  • Zhangjiajie National Forest Park - 38 min drive - 43.0 km

Getting around

  • Zhangjiajie (DYG) - 43 min drive

Restaurants

  • ‪农家土菜馆 - ‬13 min walk
  • ‪Elements - ‬8 min walk
  • ‪Mei Yue Cuisine House - ‬8 min walk
  • ‪老唐三下锅 - ‬9 min walk
  • ‪Zhuanjiacun Hotel Lobby - ‬10 min walk

About this property

Pullman Zhangjiajie

4.5-star luxury hotel near Wulingyuan Scenic Area
Pullman Zhangjiajie offers its guests an outdoor pool and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There's an onsite business center. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Pullman Zhangjiajie. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Zhangjiajie hotel.

  • 456 guestrooms or units
  • 7 levels
  • 3 buildings
  • 3 dining venues
  • Built in 2007
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Pullman Zhangjiajie offers 456 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Interior detail
Hilton Garden Inn Zhangjiajie Wulingyuan
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 11 reviews
The price is CA $78
CA $91 total
includes taxes & fees
Jan 11 - Jan 12
Hilton Garden Inn Zhangjiajie Wulingyuan

Property amenities

Family friendly

  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 130 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Outdoor pool
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LCD TV with satellite channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 260.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 130 per person
  • Rollaway bed fee: CNY 260.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Pullman Hotel Zhangjiajie
Pullman Zhangjiajie
Zhangjiajie Pullman
Pullman Zhangjiajie Hotel
Pullman Zhangjiajie Hotel
Pullman Zhangjiajie Zhangjiajie
Pullman Zhangjiajie Hotel Zhangjiajie

Pullman Zhangjiajie Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 127 out of 237 reviews
Rating 8 - Good. 74 out of 237 reviews
Rating 6 - Okay. 27 out of 237 reviews
Rating 4 - Poor. 7 out of 237 reviews
Rating 2 - Terrible. 2 out of 237 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Stayed 3 nights in Sep 2025

10/10 Excellent

Bruce, Pickering

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at the Pullman and would highly recommend this property. The staff was extremely helpful at all times and the room was very comfortable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pullman hotel had a fantastic breakfast that really helped us fuel our bodies for long days of hiking in the National Forest. The foot messages at the hotel spa were fantastic and the staff was kind and helpful. The hotel is in an excellent location to walk to the waterfront and restaurants.
Stayed 4 nights in Aug 2025

6/10 Okay

LARS ERIK RIEMANN

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Amenities
There are ton of restaurants and wonderful area to walk around at night
Stayed 1 night in Aug 2025

10/10 Excellent

Fayrouz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2025

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Friendly efficient staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Jul 2025

8/10 Good

Basuki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is well situated near Zhangjiajie national forest park and near many other attractions and restaurants. Breakfast was mainly Chinese food but good. I was not able to use swimming pool for 2 out of 3 days just because it was raining but no thunder
Stayed 3 nights in Jun 2025

10/10 Excellent

NATHAN

Stayed 2 nights in Jun 2025

8/10 Good

yasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel with decent size rooms. Comfortable and excellent service and great location.
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to national park

Lovely location smaller part of city near national park. Lovely motel, friendly helpful staff, Great breakfast choice. Excellent dining room.
Stayed 3 nights in May 2025

6/10 Okay

Anna

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Pros: Location is great, only few minutes driving from Zhangjiajie National Forest and within walking distance to restaurant and shops. Hotel staff is very nice. Cons: Hotel is very dated, damp and humid. Our room was dark and damp. Carpet and curtains had stains. Mini fridge did not work. Shower barely had any water pressure. There was no hair conditioner and no lotion. Breakfast food was not good and breakfast area felt like a giant diner with people running around everywhere. Will not stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Thiefaine

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Lily

Stayed 2 nights in Mar 2025

10/10 Excellent

pichet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

We picked this one due to the convenience of being close to the Wulingyuan national park, glass bridge, Baofeng lake, and HuangLong cave, all the main attractions you need to do - besides the epic Tianmen mountain which is located in downtown ZhangJiaJie just 30 minutes away. Hotel offers transport service from airport and park, but this is for a fee. Taxis, however, are low priced and convenient. Hotel check in team and concierge (Mark) are wonderful so make sure to check in with him for assistance with booking park tickets, restaurant recommendations, and tips on how to navigate the 4 day itinerary in the area. Massage on site is great and at reasonable cost. Rooms are slightly dated and in the wintertime, all public areas are very cold due to heat not being turned on. Only downside to our stay is the terrible breakfast. Coffee is undrinkable but manager offered better Italian style coffee from the bar. Still better off going to Luckin across the street. Dinner is equally bad, but we also preferred Cantonese options since we can't handle the seasoning of Hunan cuisine. Location of hotel can't be anymore prime, within walking distance to the main park and downtown area with Hey Tea, shopping, and other dining options. Pool looks lovely but obviously closed during winter.
Stayed 4 nights in Feb 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Luen wang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Best you can get

Great stay at Pullman would highly reccomend staying in not just this hotel but in this area (Wulingyuan) if ur looking to go to the Avatar Mountains as it was only a 3min drive to the cable car station costing 70p. Eating was was quite expensive... we ordered two mains one starter and an alcoholic drink which came up to £58. Staff are really friendly. Breakfast was in a massive hall in next to Lobby which had a rotating buffet everyday and a western + very chinese option, the hall had carpeting instead of normal flooring which was a bit off putting as it had many stains but was still worth it as it was the best breakfast u were going to get.
Stayed 3 nights in Jul 2024

8/10 Good

Hai-Ying, Salem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and confortable stay. Greater location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Soentono

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are also friendly and helpful
Stayed 1 night in Jun 2024

10/10 Excellent

JER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024