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Welcome to Help Centre
Your Virtual Travel Agent
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While we prepare the Virtual Agent
Do you want to:
Change a booking
Cancel a booking
Get refund status
Use airline credit
Do something else
Explore help articles
Flight
Book a flight using an airline credit
Cancel your flight
Airline-initiated schedule change
More
Refunds and Charges
Refund timelines, policies & processes
Get a receipt for your booking
Payment security and options
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Lodging
Change your hotel or vacation rental booking
Cancel your hotel or vacation rental booking
Check in and out of your hotel or vacation rental
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Packages
Airline telephone numbers
Check in for your flight
Check in and out of your hotel or vacation rental
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Destination Services
Change or cancel your activity
Booking mistakes and name changes
View your booking
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Car
Change or cancel your car rental
Booking mistakes and name changes
View your booking
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Account
View your booking
Correct or update your personal and account information
International travel documents
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Privacy
Correct or update your personal and account information
Information about your privacy
Other questions and concerns about your personal data
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Security
Payment security and options
Responsible disclosure of web vulnerabilities
Beware of phone call scams
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