Novotel Ottawa City Centre

4.0 star property
Eco-certified hotel near University of Ottawa

Choose dates to view prices

Photo gallery for Novotel Ottawa City Centre

Exterior
Terrace/patio
Property entrance
Superior 1 King with Double Pullout Sofa and Separate Seating Area
Breakfast, dinner, brunch served; international cuisine
Reviews
8.6

Excellent

Popular amenities

  • BarBarBar
  • PoolPoolPool
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • Breakfast available
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
33 Nicholas St, Ottawa, ON, K1N 9M7
  • Popular LocationUniversity of Ottawa2 min walk
  • Popular LocationByward Market Square6 min walk
  • Popular LocationParliament Hill12 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)15 min drive

Room options

Executive Room, 1 King Bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9/10 Wonderful
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

8.9/10 Excellent
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed with Sofa bed

9.4/10 Exceptional
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Ottawa

Downtown Ottawa stay.At this Downtown Ottawa hotel, you'll be well placed to visit University of Ottawa and Shaw Centre, both within a 5-minute walk. Ottawa Art Gallery and Rideau Centre are also within half a mile (1 km).

What's nearby

  • University of Ottawa - 2 min walk
  • Shaw Centre - 3 min walk
  • Byward Market Square - 6 min walk
  • National Gallery of Canada - 12 min walk
  • Parliament Hill - 12 min walk

Getting around

  • Rideau Station - 3 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • Poulet Rouge Rideau Centre - 2 min walk
  • JOEY Rideau - 2 min walk
  • McDonald's - 3 min walk
  • Clocktower Brew Pub - 2 min walk
  • Tim Hortons - 4 min walk

About this property

Novotel Ottawa City Centre

Eco-certified hotel near University of Ottawa
Novotel Ottawa City Centre offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 1905 square feet (177 square meters) and includes conference space. A terrace, multilingual staff, and concierge services are also featured at the eco-certified Novotel Ottawa City Centre. For a fee, parking is available.

This Ottawa hotel is smoke free.

  • 1 building
  • 283 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 1905 sq ft of conference space
  • 177 sq m of conference space
  • Built in 1988
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Ottawa City Centre offers 283 accommodations with laptop-compatible safes and espresso makers. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 30 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 15 ft (CAD 30 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: CAD 25 for adults and CAD 11 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • In-room accessibility
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs available on site

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 25 for adults and CAD 11 for children
  • Self parking fee: CAD 30 per night
  • Nearby parking fee: CAD 30 per night(15 ft away; open 24 hours)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre Ottawa
Novotel Ottawa City Centre Hotel Ottawa

Novotel Ottawa City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 845 out of 1619 reviews" "
Rating 8 - Good. 464 out of 1619 reviews" "
Rating 6 - Okay. 162 out of 1619 reviews" "
Rating 4 - Poor. 85 out of 1619 reviews" "
Rating 2 - Terrible. 63 out of 1619 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 2 nights in Mar 2024

10/10 Excellent

rosalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Eugene, Milton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew, Jericho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with nice amenities. There is a pool but no hot tub (there used to be a hot tub but they have covered it up). The room had fancy shower products and a nespresso machine and hot water kettle. Bed was comfy and there was extra pillows in the closet.
Stayed 2 nights in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not easy, had to park at the mall across the street
Stayed 1 night in Feb 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
My family and I had a good experience at Novotel in Ottawa. The room was exceptionally clean and the front desk staff very pleasant. Julie and Bonita in The Albion Rooms were superb hostesses each morning when we went for breakfast. The only issue was the lack of parking on site. We were not informed until check-in that the underground parking was unavailable and we had to park under the Rideau Centre across the road. Access to this lot was not easy or convenient. Prior notice of the parking issue would have been helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

4/10 Poor

Joseph

Stayed 1 night in Feb 2024

8/10 Good

Marc

Stayed 1 night in Feb 2024