Hotel Rumbao, a Tribute Portfolio Hotel by Marriott

4.0 star property
4-star hotel near Pier 3

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Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel by Marriott

Room, 1 King Bed, Bay View
Exterior
Room, 1 King Bed, Bay View
Daily buffet breakfast for a fee
View from room
Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym
  • Parking availableParking availableParking available
  • Room serviceRoom serviceRoom service
  • Hot tubHot tubHot tub

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
100 Brumbaugh Street, San Juan, Puerto Rico, 00901
  • Popular LocationPier 13 min walk
  • Popular LocationPort of San Juan5 min walk
  • Popular LocationCastillo San Felipe del Morro4 min drive
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)23 min drive

Room options

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Bay View

  • Bay view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony, Bay View

  • Bay view
  • Sleeps 4
  • 1 King Bed

Traditional Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

San Juan

City center stay.With a stay at this Old San Juan hotel, you'll be steps from Teatro Tapia and Pier 3. Pier 1 and Museo del Mar are also within half a mile (1 km).

What's nearby

  • Pier 1 - 3 min walk
  • Port of San Juan - 5 min walk
  • Castillo San Felipe del Morro - 4 min drive
  • Puerto Rico Convention Center - 5 min drive
  • Pan American Pier - 7 min drive

Getting around

  • Roosevelt Station - 9 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 23 min drive

Restaurants

  • ‪Raíces - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Señor Frog's - ‬2 min walk
  • ‪Muelle 13 - ‬2 min walk
  • ‪Genesis Restaurant - ‬2 min walk

About this property

Hotel Rumbao, a Tribute Portfolio Hotel by Marriott

4-star hotel near Pier 3
Hotel Rumbao, a Tribute Portfolio Hotel by Marriott offers its guests an outdoor pool, a 24-hour health club, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 6973 square feet (648 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Rumbao, a Tribute Portfolio Hotel by Marriott. For a fee, parking is available.

This 4-star San Juan hotel is smoke free.

  • 245 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 6973 sq ft of conference space
  • 648 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Rumbao, a Tribute Portfolio Hotel by Marriott offers 245 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

This San Juan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 15.00 per day; includes in/out privileges)
  • Secured covered valet parking on site (USD 27.88 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator (on request)

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 15.00 per day (in/out privileges)
  • Covered valet parking fee: USD 27.88 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel

Hotel Rumbao, a Tribute Portfolio Hotel by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 94 out of 146 reviews" "
Rating 8 - Good. 29 out of 146 reviews" "
Rating 6 - Okay. 13 out of 146 reviews" "
Rating 4 - Poor. 4 out of 146 reviews" "
Rating 2 - Terrible. 6 out of 146 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to our cruise port. Staff very friendly and helpful. Close to some of my favorite restaurants in San Juan
Stayed 1 night in Jun 2024

2/10 Terrible

Ademir

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Eu e meu esposo amamos o hotel funcionários super atenciosos e educados ótima limpeza quartos e café da manhã excelentes.continuem a proporcionar um ótimo trabalho e terão sucesso sempre
Stayed 2 nights in May 2024

10/10 Excellent

Lorena

Stayed 2 nights in May 2024

10/10 Excellent

Othon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice maker wasn’t working and access to the street was blocked when arrived so valet parking was not accesible
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Asavari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

2/10 Terrible

Yeung

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Andy

Disliked: Cleanliness

10/10 Excellent

Iris

Stayed 1 night in Mar 2024

2/10 Terrible

Aprecia

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is still under active renovation. Room door was broken when we arrived and we were forced to explore with an open door. Door did not get fixed until last day of vacay.
Stayed 3 nights in Feb 2024