Dreams Tulum Resort & Spa - All Inclusive

4.5 star property
4.5-star beachfront hotel near LabnaHa Ecopark Adventures

Choose dates to view prices

Photo gallery for Dreams Tulum Resort & Spa - All Inclusive

Aerial view
Garden
Down comforters, in-room safe, individually decorated
Exterior
Outdoor wedding area
Reviews
7.4

Good

Popular amenities

  • Gym
  • All-inclusiveAll-inclusiveAll-inclusive
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • PoolPoolPool

Explore the area

Map
Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, QROO, 77780
  • Popular LocationTulum National Park2 min drive
  • AirportTulum, Quintana Roo (TUY)7 min drive
  • Popular LocationXel-Há Park8 min drive
  • Popular LocationTulum Mayan Ruins10 min drive

Room options

Preferred Club Hacienda Presidencial Suite

  • 181 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Preferred Club Deluxe Swimout Adult Garden Double

  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

Deluxe Junior Garden View King

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean View King

8.9/10 Excellent
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Garden View King

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Garden View Double

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

Hacienda Preferred Club Suite

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Deluxe Room Double

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite Garden View Double

8/10 Very good
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Adult Garden View Double

  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

Preferred Club Deluxe Swimout Adult Garden King

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Garden View King

8.2/10 Very good
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Ocean View Double

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Deluxe Swimout Garden Double

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Garden View King

9.1/10 Wonderful
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Ocean Front Double

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean View Double

8/10 Very good
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Homneymoon Suite Ocean Front King

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Family Suite, Garden View (Deluxe)

  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Preferred Club Deluxe Swimout Garden King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Ocean Front King

10/10 Exceptional
  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Garden View Double

8.7/10 Excellent
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Adult Garden View King

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room of the House Offer

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Tulum

Beachfront retreat .Within 3 miles (5 km) of this Tulum hotel, you'll find Tulum National Park and LabnaHa Ecopark Adventures. Xel-Há Park and Tulum Mayan Ruins are also within 6 miles (10 km).

What's nearby

  • Tulum National Park - 2 min drive
  • Xel-Há Park - 8 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Gran Cenote - 11 min drive
  • Soliman Bay - 13 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬11 min drive
  • ‪Templo Dios del Viento - ‬10 min drive
  • ‪Mulut Jach Ki - ‬6 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Don Cafeto - ‬9 min drive

About this property

Dreams Tulum Resort & Spa - All Inclusive

4.5-star beachfront hotel near LabnaHa Ecopark Adventures
Dreams Tulum Resort & Spa - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Dreams Tulum Resort & Spa - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive hotel also offers an attached winery, a complimentary children's club, and a children's pool. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Tulum hotel.

  • 432 guestrooms or units
  • 9 dining venues
  • 7 bars or lounges
  • 5460 sq ft of conference space
  • 507 sq m of conference space
  • Winery on site
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Dreams Tulum Resort & Spa - All Inclusive offers 432 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 9 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Tennis
  • Volleyball
  • Winery attached

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Furnished balcony or patio

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free international calls
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Dreams Tulum Resort & Spa - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 398 out of 1004 reviews" "
Rating 8 - Good. 213 out of 1004 reviews" "
Rating 6 - Okay. 168 out of 1004 reviews" "
Rating 4 - Poor. 108 out of 1004 reviews" "
Rating 2 - Terrible. 117 out of 1004 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jacqueline E

Travelled with family
Liked: Cleanliness, staff & service, amenities
The shows and performances executed by the resort were wonderful. The accommodations and conveniences included in the all-inclusive, such as drinks, food, towels, seating, etc. all seemed plentiful as well. However, we really wish the quality of the food had been better. There were times when food served or sitting out was cold. The quality of the rooms could've been better as well. Our AC never seemed to cool down the room and the bathroom toilet wouldn't flush on occasion.
Stayed 3 nights in Mar 2024

2/10 Terrible

valerie, Ottawa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Paid extra for preferred club room Ocean but the AC wasnt working well so we couldn't ope curtqins the whole time we were there. Beds uncomfortable and smelled. Food was not great. Ceiling leakes in one room. NOt worth the money we paid
Stayed 7 nights in Mar 2024

10/10 Excellent

Leonidas

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Iqbal

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Arminda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there 5 days and they only cleaned out room twice. We had to request extra towels because of that. The restaurants had a problem accommodating quests at dinner time. Extremely unorganized and unprepared for how many people need to eat dinner in the evenings. They didn’t take reservations and the wait time was over an hour at every restaurant. They only had a buffet available for dinner one of our nights. The rest of the nights we had to wait to eat. It was bad. The beach was as kept clean. The poolside grill was good. Drinks were good. The servers were always prompt. Never had any issues with them. The public restrooms were always clean. The staff was friendly. The entertainment wasn’t great. Just mediocre. However, they did have a silent disco one night that was super fun! We felt safe the entire time.
Stayed 4 nights in Feb 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2024

10/10 Excellent

Alejo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax and spend quality time with your love ones.
Stayed 7 nights in Feb 2024

4/10 Poor

Jonathan

Stayed 3 nights in Dec 2023

4/10 Poor

Jennifer De

Travelled with family
Liked: Cleanliness, amenities
The staff was so loud at night with the walkie talkies, the property was not quite at any point. We didn’t get much sleep from this and it was a very rude how the workers would deliver the food for others and just bang on the doors till they answered… it could have been 20 mins…
Stayed 5 nights in Feb 2024

8/10 Good

Yavuz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Some of the staff were mean - especially the one named “Ester”. Rest of the staff were great, very nice and friendly.
Stayed 5 nights in Feb 2024